• Proactively reach out to potential new customers (including independent lead generation) • Handle inbound leads • Conduct online demos and client consultations • Prepare proposals and follow up on offers • Grow existing accounts through upgrades, up‑selling and cross‑selling

• Take full ownership of incubating high-potential KA & SMB sellers by identifying their growth paths and supporting them in achieving key business milestones • Deliver tailored solutions through a combination of 1:1 high-touch seller diagnosis (to uncover pain points and growth opportunities) and scalable horizontal enablement programs • Lead and execute one incubation program end-to-end—covering proposal development, planning, execution, performance tracking, and impact evaluation with support from strategy ie. Online matchmaking events, live webinars etc. • Collaborate cross-functionally with category, operations, and product teams to unlock growth levers and ensure seller success based on their industry growth path • Monitor key performance metrics and provide actionable insights to improve seller performance and program effectiveness

• Execute targeted outbound outreach to expand clients' distributor network • Transform existing distributor relationships into VIP accounts by cross-selling and upselling • Conduct high-impact discovery calls and negotiate contracts • Focus exclusively on revenue generation while an Account Coordinator handles administrative tasks

Role Description You're the operational heartbeat of a fast-moving Amazon agency Pod. You keep accounts healthy, clients happy, and your team unblocked — every single day. If you thrive on ownership, love the Amazon ecosystem, and want to grow fast inside a team that actually invests in you, read on. You report directly to the Brand Manager and work in close coordination with a PPC Specialist and Graphic Designer. Together, your Pod manages 10-15 Amazon brand accounts at the highest standard. Qualifications - Hands-on Amazon Seller Central experience - Strong written communication — clients never feel left in the dark - SEO knowledge: keyword research, listing copy, indexation - Organized, deadline-driven, zero-ghost policy on client messages - Excited by AI tools and automation — not intimidated by them - Comfortable managing 10–12 accounts and coordinating a Graphic Designer's daily workload - Proactive by nature — you surface opportunities, not just status updates Requirements - Listing Content & SEO - Keyword research, title and bullet copy, A+ content body text, backend search terms - Optimize listings for Rufus and Cosmo (Amazon AI); manage flat file bulk uploads - CTR and conversion rate A/B testing, indexation and keyword tracking reports - Phase 1–4 SEO strategy, competitor research, and keyword placement files - Creative & Image Management - Develop main image optimization ideas and write clear design briefs for the GD team - Review designer output, coordinate revisions, and upload finals to Amazon - Manage A+, Premium A+, and Brand Store design end-to-end - Account & Catalog Management - Day-to-day Seller Central operations across all assigned accounts - Resolve suppressed ASINs, catalog errors, and Seller Support cases - Monitor Buy Box %, pricing anomalies, inventory levels (FBA/AWD), ratings, and account health - Client Management - Handle technical queries and operational updates; always keep the Brand Manager looped in - Prepare biweekly client decks, track wins, and maintain 30/60/90 day account strategies - Run SKU-level profitability analyses and surface margin improvement opportunities - Graphic Designer Coordination - Ensure the Graphic Designer always has a full workload — listing images, A+, Brand Story, Storefront - Provide clear briefs with reference images and communicate client expectations precisely - Review designed assets, coordinate revisions, and obtain client approval before uploading - Task & ClickUp Management - Keep daily capacity workload up to date in ClickUp every single day - After every meeting, ensure all action items are captured as tasks with due dates - Flag blockers immediately — never let missed goals go unaddressed - Growth & Strategy - Develop growth strategies aligned with client goals; share recommendations with the Brand Manager - Coordinate with PPC on keyword lists, TACoS targets, and campaign performance - Implement at least one category-specific strategy per quarter (out-of-the-box thinking required) - Reporting & Documentation - Submit daily check-ins and weekly summaries - Build and maintain SOPs for AM-related processes - Maintain task records and client data on Airtable and Google Drive Benefits - 🌍 Fully Remote, Always: Work from anywhere in the world, year-round. No return-to-office surprises — ever. - 🏖️ PTO After Probation: Earn paid time off after successfully completing your probationary period. We believe in rewarding commitment. - ⚡ Real Growth, Fast: Weekly upskilling, GigaBrands University access, and a team that celebrates 1% improvements every day. Your growth here is deliberate and measurable. - 🤝 Culture That Means It: Core values aren't wall art here — they're discussed and applied at every Pod meeting. Ownership, boldness, and failing forward are genuinely rewarded. - 🛠️ Best-in-Class Toolstack: Claude AI, Helium 10, Data Dive, Figma, ClickUp — you'll become expert-level across all of them, making you more valuable everywhere you go. - 👥 Tight-Knit Pod Structure: Work directly alongside a Brand Manager, PPC Specialist, and Graphic Designer. Collaboration is the operating model, not a nice-to-have.