• Directly lead and manage a team of Patient Support Associates to ensure medication adherence through refill management OR timely and accurate prior authorization and financial assistance support to assist patients in obtaining medication. • Proactively manage support in assigned hospitals and/or clinics to ensure patients receive medications on-time • Lead and manage a Patient Support team to ensure all service level goals are met and patients receive the highest quality care • Manage all aspects of ADP, Paid Time Off (PTO), and Time Reports for team members • Complete audits of team in supported systems required to ensure efficient workflow • Manage responsiveness to new request in supported systems • Provide front-line supervision and ongoing coaching and performance management to Patient Support team • Monitor and acting on all forms of communications between the Patient Support team and other clinical teams as needed • Work with on-site management at hospital partners for any collaboration calls, such as quarterly calls, kick off calls, as needed calls • Patient Support team meetings: create agendas, run meeting, follow-up • Hospital Management meeting: calls with on-site manager to review current status, identify areas for improvement, and areas of success • Record keeping/notes of all collaboration calls and team meetings • Provide guidance/assistance/troubleshooting in daily tasks for Patient Support team members as requested by team • Review and address any concerns with Patient Support team, and hospital partners as needed • Establish efficient workflows between the Patient Support team and liaison team via collaboration with clinical integration team and on-site managers. • Provide insight to various teams across company for growth and development opportunities as needed • Work with various teams for special projects • Report on hiring needs based on implementation roll outs • Assist in interviewing, and onboarding new team members • Coordinate access requests for new hires • Coordinate training with Clinical Training Team • Absorb overflow work in times of short staffing or excess workload • Investigate research needed for data analytics team, contracting team as needed • Manage on site pharmacy relations and workflows through some/all of the following: reversal of claims, delivery slips, coordination of care, phone calls • Use discretion and maintain confidentiality of highly sensitive and private data. • Ability to lead, manage, and motivate team members that are in both remote working environments and/or at on-site Shields hub locations

• Supervise a team of Field Technical Applications Specialists to meet customer needs • Oversee installation of instruments and train operators in the use of equipment • Provide ongoing support to customers • Ensure compliance with regulatory requirements, policies, and procedures • Report to the Central Area Applications Manager and work remotely to cover the Great Lakes area with up to 50% travel

Role Description The Wildlife Resources Commission (WRC) is charged by General Statute 113-132 with the management, regulation, protection, and conservation of wildlife resources and inland fisheries in North Carolina. In response to Hurricane Helene, NCWRC has established a 10-year time-limited division focused on ecological stabilization, species recovery, and long-term resilience. The Aquatic Habitat Supervisor is an administrative and supervisory position responsible for: - Supervising Aquatic Habitat Restoration and Aquatic Habitat Assessment teams. - Managing eight permanent, full-time employees, including four Conservation Biologist I and four Wildlife Conservation Technician I positions. Qualifications - Bachelor's degree in wildlife or fisheries management, fisheries science, zoology, or a biological science, or a closely related curriculum from an appropriately accredited institution. - Four years of related experience, or an equivalent combination of education and experience. Requirements - Experience supervising field teams to ensure projects are completed safely, on time, and within budget. - Experience coordinating work across work groups and with partners to meet recovery and conservation goals. - Knowledge of habitat restoration, habitat management, and infrastructure construction practices sufficient to review and evaluate project plans and field work. - Experience identifying challenges, conflict resolution, tracking resources, managing budgets, and project/resource adjustments to keep work aligned with recovery objectives. - Experience with ArcGIS. Benefits - Recruitment Range: $70,478 - $106,020. - TIME LIMITED position that ends September 2035. Company Description The NC Wildlife Resources Commission (NCWRC) is the state government agency created to conserve and sustain the state’s fish and wildlife resources through research, scientific management, wise use, and public input. The agency has an operational budget of approximately $100 million and employs approximately 700 full-time staff and 100 seasonal temporary staff across the state. The NCWRC Mission is to conserve North Carolina’s wildlife resources and their habitats and provide programs and opportunities that allow hunters, anglers, boaters, and other outdoor enthusiasts to enjoy wildlife-associated recreation.

• Responsible for management of deliverables for accounting clients • Regularly meets with Rehmann staff and client employees to determine the client’s needs and objectives and works with clients to implement any changes necessary to help them achieve their goals • Preplans engagement relative to the size & complexity of the client • Develops and supports appropriate procedures to address specific identified risks and/or client needs • Ensures that any questions from client or team are resolved • Completes project documentation requirements; ensures that electronic files are locked down or backed up and retained in accordance with firm policy • Assists clients in taking their own digital transformation by introducing new technologies to create efficiencies • Reviews all grand and vendor contracts to ensure proper billing/accounting • Directs work of assigned associates • Plans and organizes client assignments • Directs and monitors the work of associates including accuracy and completeness of monthly reporting • Reviews the work performed by others for completeness and accuracy in accordance with plan • Provides input into associate performance appraisals ensuring guidance on the associate’s growth and development • Adheres to internal controls and ensures policies are followed • Facilitates budget to actual discussions • Maintains knowledge of client policies, procedures, and business conditions • Knows the clients’ significant business risks (e.g., economic, market, pricing) • Is aware of external factors affecting the clients’ business and industry (e.g., economic, legislative, social) • Maintains client relationships while taking an active role in marketing initiatives • Be proactive in providing thought leadership ideas to clients • Actively participate in at least one community organization to begin growing professional network • Attends networking events, performs community service, and develop a presence in the community