Higharc logo
Higharc

Radically simplifying the way we design, build and shop for homes.

Associate Implementation Lead

Location

United States

Posted

5 hours ago

Salary

0

Seniority

Senior

Bachelor Degree3 yrs expEnglish

Job Description

Associate Implementation Lead

Higharc

• Own the delivery of customer configurations and home plans into the Higharc platform • Translate home plans, validate configurations, and produce documentation that meets the standard Higharc's builders depend on • Maintain task tracking and progress documentation to support milestone management across active implementations • Serve as a day-to-day point of contact for builder inquiries, helping map their products and documents into Higharc-compatible settings • Execute assigned deliverables on time and to standard, with direct accountability for your work product • Triage and document product issues — bugs, gaps, edge cases — and escalate them clearly to the Implementation Lead and Product team • Participate in customer on-sites and internal project reviews to build familiarity with builder environments and Higharc's implementation methodology • Travel up to 10–20% for customer on-sites and company retreats

Job Requirements

  • 3+ years of experience in homebuilding, architecture, construction, or a related technical field — or equivalent time in CAD/BIM production environments
  • Hands-on proficiency with industry-standard CAD/BIM software and experience on complex projects
  • A track record of delivering accurate, high-quality work on deadline in collaborative team environments
  • Strong written and verbal communication skills — comfortable working with both internal teams and customer contacts
  • An organized, proactive approach to your own workload with a habit of surfacing issues early
  • Genuine curiosity about homebuilding processes, option management, and plan documentation
  • Direct experience with homebuilding workflows, production plans, or builder option configuration is a major plus
  • Familiarity with construction documentation standards or residential architecture is a major plus

Benefits

  • Comprehensive medical, dental, and vision coverage
  • Flexible PTO
  • Meaningful maternity/paternity leave
  • 401K with short and long-term disability plans
  • Home office stipend

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