• Drive end-to-end implementation of enterprise software solutions, including requirements definition, system configuration, testing, and go-live support. • Serve as a subject matter expert in the company’s low-code/no-code SaaS platform, advising on best practices for configuration, integration, and optimization. • Lead the design and delivery of complex software solutions supporting Demand Side Management, Transportation Electrification, and other clean energy programs for utilities and grid operators. • Serve as a primary client-facing lead, engaging directly with stakeholders through workshops, working sessions, and on-site interactions to gather requirements and drive decisions. • Translate client business drivers, program requirements, and operational goals into scalable system designs and implementation strategies. • Develop and lead key client-facing deliverables, including gap analyses, use cases, and technical requirements/specifications. • Configure and implement business logic, workflows, user interfaces, and data structures, partnering with client technical teams for seamless integration. • Identify and implement opportunities to improve system efficiency, scalability, and user experience. • Provide ongoing advisory and post-launch support, maintaining strong client relationships. • Collaborate cross-functionally with Product, Engineering, and Delivery teams to inform roadmap priorities. • Mentor and guide junior team members in client engagement and solution design best practices.