Role Description Tide is seeking an exceptional Product Design Manager to join our team in the Payment Services. Payments Services covers all the banking products to enable members to receive, send & store funds (domestically & internationally). The Tide design team is integrated into a number of internal mission teams called Speedboats that aim to solve the most critical member problems. These speedboats are made up of Product managers, Engineers, UX Writers, Data analysts, and Marketing. Working in a collaborative way to discover, define and deliver value to our members in a continuous delivery process. Cross collaboration between speedboats is essential to ensure member journeys are seamless and well connected experiences. You’ll work collaboratively with a number of Product Managers, Technical Owners, and senior stakeholders of a domain area to define strategic objectives and goals, in order to: - Identify & prioritise product roadmap initiatives within a business area to define the biggest opportunities for Tide and its members. - De-risk these initiatives by working closely with research, product, and engineering to best understand the problem to solve, building significant customer value. - Define how outcomes will be measured, success metrics, and expected impact. You’ll drive the implementation of strategic initiatives, in order to: - Deliver well considered, tested, and validated outcomes that can be delivered in incremental ways, constantly bringing value to members. - Partner with Product Engineering to ensure delivery is aligned with the vision. - Promote and continuously improve the ways of working to ensure quality experiences are delivered to our members. - Monitor customer impact and operational success, pivoting where needed in order to achieve desired outcomes. You’ll champion Design practices effectively to stakeholders at all levels at Tide, which will: - Promote the value of Design thinking across Tide. - Encourage all members of your speedboat to engage and adopt a member-centric approach. - Showcase the talent, capabilities, and achievements of the team in meeting Tide’s strategic objectives. You’ll lead and mentor a small team of Product designers in different geographies across the globe, in order to: - Create and grow a high-performing team that can use a variety of design methods to achieve brilliant results. - Lead and mentor the team to provide inspiration and support. - Provide clear career development that has actionable goals to develop talent. - Maintain and promote a culture of continuous improvement and collaboration across the team. Qualifications - Minimum 7 years of relevant experience in a comparable UX Design or Product Design role, ideally with scale up/start up experience in a SaaS company. - Led a small Product Design Squad or played a key role in the design of world-class product design and launch in a fast-growing company before. - In-depth knowledge of Product Design methodologies - esp. Design Thinking - across the full range of user-centred design activities. - Ability to simplify objectives and projects to deliver in the most efficient and high-quality way, working closely with Product Management and Engineering to define product strategy and OKRs. - Proficiency in leading design reviews and the use of design tools such as Figma. - Experience in user testing and research methodologies. - Experience of working in an agile scale-up environment and comfortable with ambiguity. - Being data-driven in your approach, with experience of using tools like Looker, Heap, GA, Hotjar or similar to inform your design. Benefits - Remote first. - 25 days paid annual leave. - 3 additional days for volunteering and learning. - Private Health Insurance. - Mental Health Support Platform. - FitPass. - Family and Friendly Leave (according to statutory). - Personal L&D budget. - Share options. Company Description At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany, and France. - Tide is available for UK, Indian, German, and French SMEs. - Over 2 million members: 900,000 UK and 1,100,000 in India and growing rapidly. - Over $300 million raised in funding. - Over 2,800 Tideans globally. - Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026. - We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania, and Hyderabad, and offices in Gurugram, New Delhi, Berlin, Paris, and Luxembourg.

• Você será responsável por evoluir o Design System da RD Station como produto e infraestrutura para a era IA-First. • Garantir que múltiplos produtos (Marketing, Vendas, Atendimento, Conversas e Pagamentos) avancem com rapidez e consistência. • Liderar o Design System como produto, com roadmap, métricas de adoção e visão estratégica de longo prazo. • Estruturar e operar a governança do sistema, incluindo processos de contribuição, revisão e comunicação de lançamentos. • Construir e publicar a biblioteca de padrões para superfícies de IA. • Produzir documentação prática e acessível que sirva de referência para times e assistentes de IA.

Role Description We are looking for an AI Experience Designer to design and deliver human-centered AI interaction experiences including prompts workflows, feedback loops, and AI-enabled tools. This position will be full-time and remote. What You’ll Do - Design the interaction layer for AI systems including prompts workflows, feedback loops, escalation paths, and human override mechanisms. - Own end user experience design for agentic AI systems, copilot tools, and AI-augmented workflows from concept through deployment. - Translate AI architecture into intuitive and trusted user experiences that drive adoption across business users. - Collaborate with Applied AI Architects and cross-functional teams to align AI solutions to real-world workflows and user needs. - Facilitate workshops and working sessions with stakeholders to gather requirements, validate use cases, and test interaction models. - Design onboarding experiences and adoption pathways to support AI enablement across the organization. - Develop prompt frameworks and contribute to prompt engineering standards and best practices. - Create user-facing materials including playbooks, guides, and workflow documentation. - Monitor adoption signals, gather feedback, and continuously improve AI experiences. - Produce design artifacts such as wireframes, journey maps, workflow diagrams, and interaction flows while ensuring alignment with governance and compliance requirements. Qualifications - 5+ years of experience in UX design, product design, service design, or a related human-centered discipline. - Experience designing AI-powered or AI-augmented products and workflows. - Hands-on experience with prompt engineering for large language models in real-world environments. - Strong systems thinking with the ability to design multi-step AI workflows and human-AI interaction models. - Experience driving adoption and behavior change, not just usability. - Strong facilitation and stakeholder engagement skills across technical and business audiences. - Proficiency with design tools such as Figma, Miro, or similar platforms. - Ability to produce clear and actionable design artifacts in fast-moving environments. - Experience designing accessible solutions aligned to WCAG standards. - Bachelor’s degree in a related field or equivalent combination of education and experience. Requirements - Experience designing AI solutions within enterprise environments. - Familiarity with agentic AI systems and human-in-the-loop interaction models. - Experience using tools such as ChatGPT, Microsoft Copilot, or similar in a professional setting. - Background in change management, organizational design, or learning experience design. - Familiarity with public sector or regulated environments including FedRAMP or NIST. - Experience building scalable design systems, prompt libraries, or reusable interaction patterns. - Experience working in consulting or professional services delivery models. Benefits - Medical, dental, and vision insurance. - 401k retirement account access. - Paid time off. - Paid sick leave and/or other paid time off as provided by applicable law. Compensation The pay range for this position is $120,000 - $135,000 per year. Exact compensation may vary based on several factors, including location, experience, and education.

Role Description We are looking for a motivated Senior AI Experience Designer ready to take us to the next level! If you have experience designing and delivering human-centered AI interaction experiences including prompts workflows, feedback loops, and AI-enabled tools and are looking for your next career move, apply now. This position will be full-time and remote. What You’ll Do - Design the interaction layer for AI systems including prompts workflows, feedback loops, escalation paths, and human override mechanisms. - Own end user experience design for agentic AI systems, copilot tools, and AI-augmented workflows from concept through deployment. - Translate AI architecture into intuitive and trusted user experiences that drive adoption across business users. - Collaborate with Applied AI Architects and cross-functional teams to align AI solutions to real-world workflows and user needs. - Facilitate workshops and working sessions with stakeholders to gather requirements, validate use cases, and test interaction models. - Design onboarding experiences and adoption pathways to support AI enablement across the organization. - Develop prompt frameworks and contribute to prompt engineering standards and best practices. - Create user-facing materials including playbooks, guides, and workflow documentation. - Monitor adoption signals, gather feedback, and continuously improve AI experiences. - Produce design artifacts such as wireframes, journey maps, workflow diagrams, and interaction flows while ensuring alignment with governance and compliance requirements. Qualifications - 8+ years of experience in UX design, product design, service design, or a related human-centered discipline. - Experience designing AI-powered or AI-augmented products and workflows. - Hands-on experience with prompt engineering for large language models in real-world environments. - Strong systems thinking with the ability to design multi-step AI workflows and human-AI interaction models. - Experience driving adoption and behavior change, not just usability. - Strong facilitation and stakeholder engagement skills across technical and business audiences. - Proficiency with design tools such as Figma, Miro, or similar platforms. - Ability to produce clear and actionable design artifacts in fast-moving environments. - Experience designing accessible solutions aligned to WCAG standards. - Bachelor’s degree in a related field or equivalent combination of education and experience. Requirements - Experience designing AI solutions within enterprise environments. - Familiarity with agentic AI systems and human-in-the-loop interaction models. - Experience using tools such as ChatGPT, Microsoft Copilot, or similar in a professional setting. - Background in change management, organizational design, or learning experience design. - Familiarity with public sector or regulated environments including FedRAMP or NIST. - Experience building scalable design systems, prompt libraries, or reusable interaction patterns. - Experience working in consulting or professional services delivery models. Benefits - Medical, dental, and vision insurance. - 401k retirement account access. - Paid time off. - Paid sick leave and/or other paid time off as provided by applicable law.