• Responsible for ensuring the designed software delivers a positive user experience, ensuring users are satisfied when interacting with the offered services and that those services are accessible. • Create layouts that adapt to different devices and screen sizes, ensuring a consistent experience across formats; • Create visually appealing designs for user interfaces, considering design principles such as layout, typography, color, and icons; • Implement visually appealing user interface designs; • Design interactive elements and animations that enhance the user experience and provide visual feedback; • Use design tools such as Adobe XD, Sketch, Figma or others to create wireframes, layouts, and visual assets; • Participate in usability testing to evaluate the effectiveness of the design in terms of usability and user experience; • Integrate design practices that make the user interface accessible to users with different abilities and needs.

• Learn — Our users are niche experts with years of training. You’ll continuously map what feels like friction vs. delight to them — and how that ties to the mental models behind their professional habits. • Scale — What small change improves usability fastest? When should a component join the design system — for quality, and to help engineers ship faster? How do we bring a feature to a new market with minimal localization cost? • Innovate — What’s the minimum design that tests a new hypothesis or job-to-be-done? How can design unblock hard engineering iterations, or capture cleaner user feedback? • Validate — Shipping fast isn’t enough. You’ll define the quantitative and qualitative signals that tell us whether an improvement worked, build conviction from the result, and share it back with the team. • Promote — The best features sell themselves, but a launch often needs a push. From time to time you may shape the assets, tone, and story that help our commercial team bring a new feature to market.

Role Description Tide is seeking an exceptional Product Design Manager to join our team in the Payment Services. Payments Services covers all the banking products to enable members to receive, send & store funds (domestically & internationally). The Tide design team is integrated into a number of internal mission teams called Speedboats that aim to solve the most critical member problems. These speedboats are made up of Product managers, Engineers, UX Writers, Data analysts, and Marketing. Working in a collaborative way to discover, define and deliver value to our members in a continuous delivery process. Cross collaboration between speedboats is essential to ensure member journeys are seamless and well connected experiences. You’ll work collaboratively with a number of Product Managers, Technical Owners, and senior stakeholders of a domain area to define strategic objectives and goals, in order to: - Identify & prioritise product roadmap initiatives within a business area to define the biggest opportunities for Tide and its members. - De-risk these initiatives by working closely with research, product, and engineering to best understand the problem to solve, building significant customer value. - Define how outcomes will be measured, success metrics, and expected impact. You’ll drive the implementation of strategic initiatives, in order to: - Deliver well considered, tested, and validated outcomes that can be delivered in incremental ways, constantly bringing value to members. - Partner with Product Engineering to ensure delivery is aligned with the vision. - Promote and continuously improve the ways of working to ensure quality experiences are delivered to our members. - Monitor customer impact and operational success, pivoting where needed in order to achieve desired outcomes. You’ll champion Design practices effectively to stakeholders at all levels at Tide, which will: - Promote the value of Design thinking across Tide. - Encourage all members of your speedboat to engage and adopt a member-centric approach. - Showcase the talent, capabilities, and achievements of the team in meeting Tide’s strategic objectives. You’ll lead and mentor a small team of Product designers in different geographies across the globe, in order to: - Create and grow a high-performing team that can use a variety of design methods to achieve brilliant results. - Lead and mentor the team to provide inspiration and support. - Provide clear career development that has actionable goals to develop talent. - Maintain and promote a culture of continuous improvement and collaboration across the team. Qualifications - Minimum 7 years of relevant experience in a comparable UX Design or Product Design role, ideally with scale up/start up experience in a SaaS company. - Led a small Product Design Squad or played a key role in the design of world-class product design and launch in a fast-growing company before. - In-depth knowledge of Product Design methodologies - esp. Design Thinking - across the full range of user-centred design activities. - Ability to simplify objectives and projects to deliver in the most efficient and high-quality way, working closely with Product Management and Engineering to define product strategy and OKRs. - Proficiency in leading design reviews and the use of design tools such as Figma. - Experience in user testing and research methodologies. - Experience of working in an agile scale-up environment and comfortable with ambiguity. - Being data-driven in your approach, with experience of using tools like Looker, Heap, GA, Hotjar or similar to inform your design. Benefits - Remote first. - 25 days paid annual leave. - 3 additional days for volunteering and learning. - Private Health Insurance. - Mental Health Support Platform. - FitPass. - Family and Friendly Leave (according to statutory). - Personal L&D budget. - Share options. Company Description At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany, and France. - Tide is available for UK, Indian, German, and French SMEs. - Over 2 million members: 900,000 UK and 1,100,000 in India and growing rapidly. - Over $300 million raised in funding. - Over 2,800 Tideans globally. - Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026. - We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania, and Hyderabad, and offices in Gurugram, New Delhi, Berlin, Paris, and Luxembourg.

• Você será responsável por evoluir o Design System da RD Station como produto e infraestrutura para a era IA-First. • Garantir que múltiplos produtos (Marketing, Vendas, Atendimento, Conversas e Pagamentos) avancem com rapidez e consistência. • Liderar o Design System como produto, com roadmap, métricas de adoção e visão estratégica de longo prazo. • Estruturar e operar a governança do sistema, incluindo processos de contribuição, revisão e comunicação de lançamentos. • Construir e publicar a biblioteca de padrões para superfícies de IA. • Produzir documentação prática e acessível que sirva de referência para times e assistentes de IA.