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To build & strengthen families across the globe.
Medical Virtual Assistant – Insurance & Authorizations Focus
Location
Arizona
Posted
113 days ago
Salary
$6 - $7 / hour
Seniority
Senior
Job Description
Medical Virtual Assistant – Insurance & Authorizations Focus
Virtual Rockstar Careers
• Verify insurance eligibility for new patients at the time of intake and prior to initial evaluation • Complete ongoing and monthly insurance re-verifications as needed based on payer or plan requirements • Prepare and provide Good Faith Estimates when required, ensuring accuracy and compliance • Obtain and track prior authorizations across multiple therapy disciplines • Monitor visit limits and proactively flag when authorizations are needed • Verify and document deductibles, copays, and coverage details • Communicate insurance information clearly to internal teams and families • Ensure all insurance calls are documented with reference numbers • Obtain and maintain accurate fee schedules • Update patient records and insurance details in the EMR • Perform consistent, accurate data entry and documentation • Support credentialing-related tasks as needed • Maintain organized records for easy reference and audit readiness • Provide occasional phone support for patient or family inquiries • Communicate via email and text as appropriate, ensuring clarity and professionalism • Participate in 2–3 team meetings per week to support training and alignment
Job Requirements
- Strong experience with insurance verifications and prior authorizations
- Exceptional attention to detail and documentation accuracy
- Highly organized with a focus on efficiency and follow-through
- Comfortable managing high-volume, multi-discipline insurance workflows
- Able to work independently with minimal oversight
- Clear written communication skills and comfort documenting everything
- Reliable internet connection and comfort working remotely
Benefits
- Competitive salary commensurate with experience
- Opportunities for professional development and growth
- Work in a dynamic and supportive team environment
- Make a meaningful impact by helping to build and strengthen families and communities
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