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Virtual Rockstar Careers logo
Virtual Rockstar Careers

To build & strengthen families across the globe.

Medical Virtual Assistant – Insurance & Authorizations Focus

Executive AssistantExecutive AssistantOtherRemoteSeniorTeam 51-200H1B No SponsorCompany SiteLinkedIn

Location

Arizona

Posted

113 days ago

Salary

$6 - $7 / hour

Seniority

Senior

High SchoolEnglish

Job Description

Medical Virtual Assistant – Insurance & Authorizations Focus

Virtual Rockstar Careers

• Verify insurance eligibility for new patients at the time of intake and prior to initial evaluation • Complete ongoing and monthly insurance re-verifications as needed based on payer or plan requirements • Prepare and provide Good Faith Estimates when required, ensuring accuracy and compliance • Obtain and track prior authorizations across multiple therapy disciplines • Monitor visit limits and proactively flag when authorizations are needed • Verify and document deductibles, copays, and coverage details • Communicate insurance information clearly to internal teams and families • Ensure all insurance calls are documented with reference numbers • Obtain and maintain accurate fee schedules • Update patient records and insurance details in the EMR • Perform consistent, accurate data entry and documentation • Support credentialing-related tasks as needed • Maintain organized records for easy reference and audit readiness • Provide occasional phone support for patient or family inquiries • Communicate via email and text as appropriate, ensuring clarity and professionalism • Participate in 2–3 team meetings per week to support training and alignment

Job Requirements

  • Strong experience with insurance verifications and prior authorizations
  • Exceptional attention to detail and documentation accuracy
  • Highly organized with a focus on efficiency and follow-through
  • Comfortable managing high-volume, multi-discipline insurance workflows
  • Able to work independently with minimal oversight
  • Clear written communication skills and comfort documenting everything
  • Reliable internet connection and comfort working remotely

Benefits

  • Competitive salary commensurate with experience
  • Opportunities for professional development and growth
  • Work in a dynamic and supportive team environment
  • Make a meaningful impact by helping to build and strengthen families and communities

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