Role Description The Service Adoption (SA) End-User Content Manager will manage a team of content creators responsible for the creation of collateral to drive awareness, adoption, and business value from company-facing technology platforms, such as Microsoft M365. - Understand adoption of cloud platforms, business/market resistance and demands, end user behavior change, corporate communication models and challenges, resource and capacity management, and project delivery. - Essential stakeholder management across SA and technology domains. Your key responsibilities - Content Creation and Management: - Create, review, and approve end-user content as defined in our Change Approach. - Produce strategic, creative, and impactful end-user communication plans and high-quality US English written and designed content. - Ensure quality content delivery for enterprise-wide technology programs across multiple formats (e.g., email, Viva Engage, Teams, intranet articles, EY Daily News Alerts, video). - Translate the technology roadmap into user-friendly communications and actionable steps. - Team Management and Development: - Manage and develop direct reports within SA, including employees and contractors. - Assign work to team members and ensure it is being completed in agreed timescales and in accordance with guidelines and KPIs/SLAs. - Drive approval of end-user content to support technology change and business value. - Grow team skills in change enablement, communication, creativity, editing, and design. - Manage capacity, execution, engagement, and best practices. - Collaboration and Communication: - Collaborate closely with a peer in the Content team to maintain technology site operations. - Build effective networks within SA and related functions, fostering partnerships with IT, corporate brand, and stakeholders. - Actively communicate with program team members, management, and stakeholders. - Oversee and collaborate with indirect resources from other SA teams for program tasks. - Develop strong working relationships with other groups, including brand and service providers. - Strategic Oversight and Development: - Stay informed about partner and client contexts in End User Technology and across EY. - Deliver excellence in project and people management, emphasizing agile teamwork and knowledge-sharing. - Contribute to function development, including personnel, processes, and metrics. - Equip teams to set and achieve success measures that drive business value. - Establish clear processes, efficient approvals, feedback loops, and reporting for stakeholders and SA leadership. - Utilize feedback and analytics for data-driven project prioritization and communication strategies. - Integration and Vision: - Collaborate with SA leads and peers to ensure the integration of related work plans. - Provide strategic vision and guidance to navigate issues and drive decisions. - Maintain a broad perspective and encourage information sharing for the benefit of overall program scope. Skills and attributes for success - Leadership and agility across strategic function focus areas and a portfolio of projects with varying scope. - Outstanding US English verbal and written skills, including supporting senior stakeholders and editing business-wide communication strategies. - Strategy development, including vision, consultative questioning, critical thinking, innovation, and analytics. - Experience with broad and complex corporate technology estate operations. - Resource and budget management. - Ability to manage team and execute multiple tasks simultaneously. - Process honoring mindset, commitment to customer championing and continuous improvement, and attention to detail. - Familiarity with M365 Copilot, and interest in process automation and efficiency with AI. Qualifications - 3-5 years of experience in a senior communications or technology program management role with user engagement and service adoption experience. - Previous project/program work in user behavior change, end-user adoption, technology productivity, and/or Microsoft M365 products and services. - Experience in managing teams within a large organization and working with cross-functional teams and stakeholders. - Strong understanding of technology and its impact on business processes. - Basic proficiency in data analysis and visualization tools (e.g., Excel, Power BI). - College degree in communications, marketing, or technology field; a communications degree is preferred. Benefits - Continuous learning: Develop the mindset and skills to navigate whatever comes next. - Success as defined by you: Tools and flexibility to make a meaningful impact, your way. - Transformative leadership: Insights, coaching, and confidence to be the leader the world needs. - Diverse and inclusive culture: Embraced for who you are and empowered to help others find their voice.

Role Description The Company accelerate agency is a fast growing SaaS SEO agency. As we’re currently experiencing expedited growth, we’re now searching for an experienced Brand Content Manager to join our team. Objectives of this Role - Overseeing our company’s content strategy from ideation to distribution - Driving content production that will attract and convert leads for our sales - Managing a team of creatives and balancing administrative tasks alongside editorial duties - Optimizing content for conversion, improving existing content, and filling content gaps Responsibilities - Working with the content writing, graphic design, web development, and social media teams to plan, create, and distribute content - Developing a comprehensive content strategy across multiple platforms, including the company website, off-site and social media channels - Creating and maintaining a streamlined content calendar that keeps the whole team on track - Proofreading and editing submissions according to brand guidelines - Reviewing analytics and search performance reports to assess the success of content marketing initiatives - Performing regular content audits to ensure content is accurate, optimized, updated, and relevant to the target audience - With our in-house SEO team, implement SEO best practices to ensure all content ranks well and demonstrates an understanding of its target audience - Working with our outreach team to improve the website’s search engine ranking scores - Brainstorming new content ideas alongside the larger creative and marketing team Qualifications - Minimum 3 years of content management experience in an international setting - Proven people management skills and experience - Exceptional writing and editing skills - Excellent organizational skills - A knack for creativity - Experience using popular content management systems and analytics tools (Ahrefs, WordPress, and Google Search Console are a few examples) - A firm grasp of UX and on-page conversion rate optimisation - Experienced with SEO best practices - Confident working with a wide variety of stakeholders, both internal and external - Can work and deliver to tight deadlines - Possesses strong written and verbal English language communications skills - Ability to express ideas and feedback accurately Requirements - Bonus Skills - Knowledge of web design, including CSS3, HTML5, and JavaScript - Basic graphic design skills - Project management tools (Asana) Benefits - We offer a competitive salary, which will be transferred to the employee from our UK-based account as a gross amount. - The employee will be responsible for any tax-related procedures in the country of residence. - We kindly ask you to apply only if you are happy to work remotely as an independent contractor. - Working hours: Mondays - Fridays, 8 hours 30 minutes per day inclusive of 30 mins break, with flexible start - that can be between 7:30 and 10:00 am, UK time zone. - There will be additional benefits post a paid 3-month probationary period. - Benefits include paid holidays and sick days, and others.

Role Description We are seeking a highly motivated and creative Digital Content Strategist with strong expertise in SEO best practices and hands-on experience using WordPress. This role is key to shaping and executing our content strategy to drive organic traffic, improve search visibility, and deliver a consistent and engaging brand voice across digital platforms. You'll be working alongside a 6-figure self-published author who manages a publishing brand. With thousands of loyal readers and new releases each month, they need someone dependable, detail-driven, and proactive to keep their publishing operations running smoothly. Your Responsibilities: - Develop and implement comprehensive digital content strategies that align with business goals and target audience interests. - Conduct SEO research and competitive analysis to identify content gaps and opportunities for optimization. - Plan, create, and optimize high-quality content (blogs, landing pages, product descriptions, etc.) to increase organic search rankings and user engagement. - Manage and update website content through WordPress, ensuring accuracy, consistency, and performance. - Collaborate with design, marketing, and product teams to align content with branding and campaign initiatives. - Monitor website performance using tools like Google Analytics, Google Search Console, SEMrush, or Ahrefs to refine strategies. - Conduct regular content audits to improve SEO, remove outdated material, and maintain a high-performing website. - Stay current with industry trends and algorithm updates to ensure the content strategy remains effective and competitive. Qualifications - Must be a Filipino citizen currently residing in the Philippines. - Prior experience as a Virtual Assistant or in a publishing-related role (preferred) for 2 years. - Familiarity with platforms and tools such as Clickup, HubSpot, and WordPress. - Excellent verbal and written English communication skills. - Embodies our core values: Positivity, Integrity, Tenacity, Dependability, and Belief. Benefits - 100% Work-from-Home Setup. - Employment Regularization After 6 Months. - PH Government Mandated Benefits (SSS, Pag-IBIG, PhilHealth). - 13th Month Pay. - HMO Life and Health Coverage. - 20% Night Premium Pay. - Paid Sick and Vacation Leaves. Company Description At Open Look Business Solutions Inc. - 032 Outsourcing, we believe that great teams build great businesses. Guided by our core values: Positivity, Integrity, Tenacity, Dependability, and Belief, we are committed to helping our clients grow while creating rewarding careers for our people. Recruitment Process Timeline - Resume Screening: Review of your qualifications. - Initial Interview: A short conversation to align expectations. - Computer Check: To verify your work-from-home setup. - Self-Recorded Video Interview: Share your story and strengths. - Skills/Personality Assessment: To know the depth of your experience. - Application Upload: Profile added to our talent portal. - Client Endorsement: If matched, your profile is presented to a client. Interested in applying? Send your resume to our email at hiring@open-look.com.

• Collaborate closely with Crux’s capital solutions teams to develop deep audience expertise and guide the content strategy for capital providers (e.g., corporate finance teams, financial institutions, private credit funds, tax advisors). • Create compelling content across formats — case studies, newsletters, blog posts, sales one-pagers, infographics, whitepapers, and videos — tailored to an audience of capital providers. • Execute content strategies that boost SEO and AEO performance and drive desired actions across sales and partnerships channels. • Develop sales enablement materials that help commercial teams engage and convert sophisticated finance and investment audiences. • Actively experiment with AI tools across content workflows and contribute to the team’s shared learning about AI utilization. • Help shape a long-term content calendar aligned with business goals while managing shifting priorities. • Collaborate with design teams to produce videos, infographics, and other multimedia assets for distribution across channels. • Ensure consistency with key messaging and brand guidelines across all content types, maintaining Crux’s high standard of quality.