• Serve as a lead resource across SAP functional and technical initiatives, supporting business process improvements, system enhancements, troubleshooting, and optimization efforts. • Partner with business stakeholders to gather requirements, translate needs into SAP solutions, and support delivery of scalable system capabilities. • Provide support across SAP modules and business workflows, ensuring alignment between system design and operational needs. • Collaborate with technical teams, developers, and third-party partners to support SAP integrations, configuration changes, reporting solutions, and process improvements. • Help drive system governance, process consistency, documentation, and user adoption across SAP-enabled workflows.

• Design new integration strategies for new implementations • Set standards for ongoing operations & maintenance according to industry best practices • Work with customer stakeholders to understand business needs and requirements • Plan and conduct customer workshops • Develop and review architecture plans and integration standards • Maintain existing applications with an eye to improve and grow • Implementation & coding of services, composites, and interfaces • Mentor junior consultants and share experiences with peers

• Analizar, diseñar y desarrollar soluciones utilizando SAP ABAP. • Realizar mantenimiento correctivo y evolutivo sobre desarrollos existentes. • Desarrollar reportes, interfaces, formularios, conversiones y mejoras técnicas. • Participar en el levantamiento y entendimiento de requerimientos funcionales y técnicos. • Ejecutar pruebas unitarias y apoyar las fases de pruebas integrales y despliegues. • Documentar los desarrollos realizados de acuerdo con los estándares definidos. • Brindar soporte técnico a incidencias y requerimientos relacionados con SAP. • Trabajar de forma colaborativa con equipos funcionales y técnicos.

• Act as the Product Owner for the Billing project; • Design and ensure that the solutions and features proposed during the project meet the company’s Billing needs (Invoicing, ERP integration and Collections); • Monitor project and involved squads’ deliveries (integrations and satellite products) to meet invoicing requirements; • Monitor the product, identifying improvement opportunities in features, processes or integrations; • Oversee day-to-day product operation, identifying improvement opportunities (systems or performance); • Understand and direct the squad on tickets involving incidents, fixes and enhancements, interacting with other squads or business owners (BOs) whenever necessary; • Prioritize the backlog by interacting with the billing business owner, giving priority to deliveries that generate the most value for the company; • Report executive and operational status periodically (routine) or when incidents occur; • Keep product documentation up to date: features, rules and architecture; • Collaborate with the company BI team to evolve dashboards and reports related to Billing and Collections together with the BO; • Monitor product KPIs and propose creation of new indicators and metrics whenever deemed necessary.