• Manage a portfolio of approximately 6–10 active onboarding accounts. • Serve as the primary point of contact from contract signing through onboarding completion. • Conduct Getting Started Calls (GSCs) to assess practice workflows, specialties, staffing structure, learning preferences, and onboarding requirements. • Establish onboarding expectations, milestones, and timelines. • Manage all client communications via email, phone, and Zoom. • Conduct regular client check-ins throughout the onboarding process. • Monitor client satisfaction and proactively identify potential concerns. • Guide clients through go-live preparation and readiness. • Deliver and/or coordinate the complete onboarding sequence, including: Getting Started Call (GSC), Billing Setup Call, Account Configuration, EHR Documentation Training, Billing Training, Insurance Training, Specialty Training, Dress Rehearsal. • Customize training sessions based on specialty, workflow, documentation requirements, and billing processes.

• Manage the end-to-end onboarding process for new Wagepoint clients, guiding them from account submission through to a successful first payroll run. • Ensure payroll accounts are configured accurately and in full compliance with Wagepoint policies and government requirements. • Deliver clear, effective training through calls, emails, and online sessions to help clients confidently navigate Wagepoint’s payroll platform. • Track, document, and resolve onboarding issues by collaborating with Sales, Risk, and Support teams to keep clients on track. • Maintain complete and accurate onboarding records, including setup instructions, support notes, and system configurations in internal tools. • Identify pain points and recurring issues in the onboarding journey and recommend improvements to streamline the process and enhance the client experience.

Role Description Are you passionate about linguistics, language quality, and evaluation? We are launching an exciting language evaluation project and are looking for Hindi (India) speaking linguistics experts to join our team as Quality Control Specialists. In this role, you will assess and refine AI-generated language outputs, focusing on linguistic accuracy, grammar, and cultural relevance. Your expertise will play a critical role in improving conversational AI systems. - Review and evaluate AI-generated text for linguistic accuracy, grammatical correctness, and cultural appropriateness. - Identify issues and provide high-quality rewritten responses to improve language outputs. - Develop natural prompts and responses in the target language to enhance conversational datasets. - Collaborate with global teams to improve the quality and performance of AI language models. Qualifications - Strong academic or professional background in linguistics (required). - Native or professional proficiency in Hindi with excellent written communication skills. - Deep understanding of grammar, linguistic structures, and cultural nuances of the target language. - Experience in language review, evaluation, or similar roles. - Comfortable working with structured tasks such as preference ranking, prompt-response writing, grammaticality checks, and text improvement. - Detail-oriented with the ability to deliver clear, constructive feedback. Requirements - Start Date: ASAP - Duration: 4 weeks - Commitment: ~20 hours/week (flexible schedule) - Job Type: Freelance contract - Pay Rate: $15 USD/hour - Location: India (Remote) Benefits - ✨ Limitless Flexibility: Project-based opportunities that fit your availability. Choose when and how much you want to contribute—fully remote, with complete autonomy. - 🌱 Limitless Growth: Optional access to AI and Large Language Model workshops designed specifically for professionals like you. No coding required—just your expertise. - 🌍 Limitless Support: Be part of a global contributor community with responsive guidance and support. - 💡 Real Impact: Apply your expertise in the Legal field to influence the AI systems shaping the future of your industry—while collaborating with data professionals and expanding your skills. Company Description Welo Data, part of Welocalize, is a global AI data company with 500,000+ contributors delivering high-quality, ethical data to train the world’s most advanced AI systems. We’re building smarter, more human AI with a diverse community in 100+ countries. At Welo Data, Limitless AI. Limitless You. isn’t just a slogan—it’s our promise. We build smarter AI through the power of human contribution, offering limitless opportunities for our global community to grow, contribute, and work on their terms.

Role Description Endear is seeking an onboarding manager with a passion for helping new customers achieve early success and maximize their potential with our platform. Our dream candidate is self-motivated and has an entrepreneur-like attitude towards their work, with deep understanding of retail operations and the unique challenges retail teams face. You have a solutions-first approach to customer onboarding, with an eye on how successful implementation can drive rapid expansion and long-term adoption. In this role, you will have a direct impact on the growth of Endear and will be involved in shaping the future of Customer Onboarding at Endear. In other words, you like owning your process and the results that follow. You will chiefly be responsible for guiding new customers through their critical first ~120 days, ensuring they achieve meaningful results quickly and setting them up for sustainable growth. You will work closely with our tight-knit sales team to accelerate pilot expansions and set the stage for smooth handoffs to our Account Management team. Additionally, you'll interact directly with the founding team including key department stakeholders across marketing and product. The right person for this role has hands-on experience in retail operations and a passion for working in start-up environments; SaaS or customer success experience is a plus! - Guide new customers through comprehensive onboarding programs designed to drive quick wins and early adoption. - Conduct intensive training sessions with store teams to ensure proper platform usage and change management. - Work closely with sales to expand pilot programs into full team rollouts during the onboarding phase. - Monitor new customer progress and proactively address barriers to adoption and team engagement. - Develop deep expertise in retail workflows to provide strategic guidance on best practices and implementation strategies. - Create and refine onboarding materials, training resources, and success frameworks tailored to retail environments. - Collaborate with product and marketing teams to ensure new customer feedback shapes platform development. - Manage smooth transitions to Account Managers once customers reach adoption milestones. - Help share reporting on customer progress and success metrics throughout the onboarding journey. Qualifications - Experience in retail operations, store management, or similar customer-facing retail roles. - Experience with SaaS platforms or customer success is a huge plus, but not required. - Understanding of retail team dynamics, training needs, and change management challenges. - Comfortable working at a 100% remote company. - You're excited about the challenges that come with working for a small start-up company. (We all wear a lot of hats here!) - Never afraid to question the status quo, you take actions to solve a problem first, and only stop to ask questions or for feedback later. - You enjoy working in a fast-paced and ever-changing environment with the ability to self-manage and prioritize tasks. - You're eager to learn and grow beyond this role by having an "all hands on deck" attitude. - Strong communication and training skills with ability to work effectively with diverse retail teams. Benefits - 100% remote work. Access to coworking space upon request. - Health Care Plan (Medical, Dental, Vision) - Unlimited Paid Time Off (Vacation, Sick, & Public Holidays)