Wagepoint logo
Wagepoint

Payroll for small business owners who'd rather be doing anything else.

Onboarding Specialist

Onboarding SpecialistCustomer SuccessFull TimeRemoteJuniorTeam 51-200Since 2012H1B No SponsorCompany SiteLinkedIn

Location

Canada

Posted

19 hours ago

Salary

$48K - $65K / year

Seniority

Junior

High School1 yr expEnglish

Job Description

Onboarding Specialist

Wagepoint

• Manage the end-to-end onboarding process for new Wagepoint clients, guiding them from account submission through to a successful first payroll run. • Ensure payroll accounts are configured accurately and in full compliance with Wagepoint policies and government requirements. • Deliver clear, effective training through calls, emails, and online sessions to help clients confidently navigate Wagepoint’s payroll platform. • Track, document, and resolve onboarding issues by collaborating with Sales, Risk, and Support teams to keep clients on track. • Maintain complete and accurate onboarding records, including setup instructions, support notes, and system configurations in internal tools. • Identify pain points and recurring issues in the onboarding journey and recommend improvements to streamline the process and enhance the client experience.

Job Requirements

  • 1+ year of experience processing Canadian payroll or supporting clients in payroll onboarding, support, or implementation.
  • Solid understanding of payroll compliance and taxation basics.
  • Willingness to learn and adapt as payroll legislation, internal processes, and product features change.
  • Strong communication skills with the ability to explain payroll concepts clearly.
  • Experience managing KYC/KYB and other compliance documentation.
  • High attention to detail and strong organizational skills.
  • Comfortable working in a CRM-driven environment (e.g., HubSpot).

Benefits

  • Flexible working hours
  • Professional development opportunities
  • Remote work options

Related Job Pages

More Onboarding Specialist Jobs

Hindi Quality Control Specialist

Welo Global

Welo Data, part of Welocalize, is a global AI data company with 500,000+ contributors delivering high-quality, ethical data to train the world’s most advanced AI systems. We’re building smarter, more human AI with a diverse community in 100+ countries. At Welo Data, Limitless AI. Limitless You. isn’t just a slogan—it’s our promise. We build smarter AI through the power of human contribution, offering limitless opportunities for our global community to grow, contribute, and work on their terms. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Role Description Are you passionate about linguistics, language quality, and evaluation? We are launching an exciting language evaluation project and are looking for Hindi (India) speaking linguistics experts to join our team as Quality Control Specialists. In this role, you will assess and refine AI-generated language outputs, focusing on linguistic accuracy, grammar, and cultural relevance. Your expertise will play a critical role in improving conversational AI systems. - Review and evaluate AI-generated text for linguistic accuracy, grammatical correctness, and cultural appropriateness. - Identify issues and provide high-quality rewritten responses to improve language outputs. - Develop natural prompts and responses in the target language to enhance conversational datasets. - Collaborate with global teams to improve the quality and performance of AI language models. Qualifications - Strong academic or professional background in linguistics (required). - Native or professional proficiency in Hindi with excellent written communication skills. - Deep understanding of grammar, linguistic structures, and cultural nuances of the target language. - Experience in language review, evaluation, or similar roles. - Comfortable working with structured tasks such as preference ranking, prompt-response writing, grammaticality checks, and text improvement. - Detail-oriented with the ability to deliver clear, constructive feedback. Requirements - Start Date: ASAP - Duration: 4 weeks - Commitment: ~20 hours/week (flexible schedule) - Job Type: Freelance contract - Pay Rate: $15 USD/hour - Location: India (Remote) Benefits - ✨ Limitless Flexibility: Project-based opportunities that fit your availability. Choose when and how much you want to contribute—fully remote, with complete autonomy. - 🌱 Limitless Growth: Optional access to AI and Large Language Model workshops designed specifically for professionals like you. No coding required—just your expertise. - 🌍 Limitless Support: Be part of a global contributor community with responsive guidance and support. - 💡 Real Impact: Apply your expertise in the Legal field to influence the AI systems shaping the future of your industry—while collaborating with data professionals and expanding your skills. Company Description Welo Data, part of Welocalize, is a global AI data company with 500,000+ contributors delivering high-quality, ethical data to train the world’s most advanced AI systems. We’re building smarter, more human AI with a diverse community in 100+ countries. At Welo Data, Limitless AI. Limitless You. isn’t just a slogan—it’s our promise. We build smarter AI through the power of human contribution, offering limitless opportunities for our global community to grow, contribute, and work on their terms.

India
$15 / hour
Endear logo

Onboarding Manager

Endear

At Endear, we’re building the first modern CRM for retail teams, starting with the frontline. Our software empowers sales associates to have more personal, effective conversations with customers through AI-powered tools that drive measurable revenue. We’re helping brands like Reformation, Gorjana, Glossier, Frame, and Mizzen+Main turn real customer relationships into growth powered by intuitive software and thoughtful design.

Full TimeRemoteTeam 11-50

Role Description Endear is seeking an onboarding manager with a passion for helping new customers achieve early success and maximize their potential with our platform. Our dream candidate is self-motivated and has an entrepreneur-like attitude towards their work, with deep understanding of retail operations and the unique challenges retail teams face. You have a solutions-first approach to customer onboarding, with an eye on how successful implementation can drive rapid expansion and long-term adoption. In this role, you will have a direct impact on the growth of Endear and will be involved in shaping the future of Customer Onboarding at Endear. In other words, you like owning your process and the results that follow. You will chiefly be responsible for guiding new customers through their critical first ~120 days, ensuring they achieve meaningful results quickly and setting them up for sustainable growth. You will work closely with our tight-knit sales team to accelerate pilot expansions and set the stage for smooth handoffs to our Account Management team. Additionally, you'll interact directly with the founding team including key department stakeholders across marketing and product. The right person for this role has hands-on experience in retail operations and a passion for working in start-up environments; SaaS or customer success experience is a plus! - Guide new customers through comprehensive onboarding programs designed to drive quick wins and early adoption. - Conduct intensive training sessions with store teams to ensure proper platform usage and change management. - Work closely with sales to expand pilot programs into full team rollouts during the onboarding phase. - Monitor new customer progress and proactively address barriers to adoption and team engagement. - Develop deep expertise in retail workflows to provide strategic guidance on best practices and implementation strategies. - Create and refine onboarding materials, training resources, and success frameworks tailored to retail environments. - Collaborate with product and marketing teams to ensure new customer feedback shapes platform development. - Manage smooth transitions to Account Managers once customers reach adoption milestones. - Help share reporting on customer progress and success metrics throughout the onboarding journey. Qualifications - Experience in retail operations, store management, or similar customer-facing retail roles. - Experience with SaaS platforms or customer success is a huge plus, but not required. - Understanding of retail team dynamics, training needs, and change management challenges. - Comfortable working at a 100% remote company. - You're excited about the challenges that come with working for a small start-up company. (We all wear a lot of hats here!) - Never afraid to question the status quo, you take actions to solve a problem first, and only stop to ask questions or for feedback later. - You enjoy working in a fast-paced and ever-changing environment with the ability to self-manage and prioritize tasks. - You're eager to learn and grow beyond this role by having an "all hands on deck" attitude. - Strong communication and training skills with ability to work effectively with diverse retail teams. Benefits - 100% remote work. Access to coworking space upon request. - Health Care Plan (Medical, Dental, Vision) - Unlimited Paid Time Off (Vacation, Sick, & Public Holidays)

Worldwide
$60K - $70K / year

Oracle HCM & Payroll & Recruitment Modules Techno Functional

Navtech, Inc.

NAVTECH INC 1600 Golf Road. Suite 1200, Rolling Meadows, IL 60008 Ph: (224) 348-1340 Email: alex@navtechusa.com Website: www.navtechusa.com E-Verified Company

Role Description I have an opportunity for "Oracle HCM & Payroll" (Bethesda, MD - 100% REMOTE) and I am looking for a candidate who can join immediately. If you are interested, please reply with your updated resume or refer someone. Position: Oracle HCM & Payroll & Recruitment Modules Techno Functional Location: Bethesda, MD - Remote Duration: 2-3 Weeks Project Qualifications - A minimum of 10 years of Oracle enterprise resource planning (ERP), Human Capital Management (HCM) implementation, and upgrade experience - Completion of one full implementation with Oracle Cloud Human Capital Management (HCM) as a Techno Functional - Bachelor's degree in an appropriate field from an accredited college/university - Strong verbal and analytical skills with the ability to write at a publication quality level - Around 4 years of experience in Oracle HCM Cloud implementation support projects - Experience in 2 or more Oracle Recruitment projects - 2+ years of experience configuring and implementing Oracle Payroll implementations - At least one FLC leading a workstream within larger projects, driving your team to meet deadlines and ensure quality deliverables and service - Hands-on development maintenance and support experience with the Oracle Cloud HCM modules tools and associated components including configuration customization strategies and implementations workflows groups roles, etc. - Oracle Cloud experience in Global Human Resources and Recruitment - Excellent verbal and written communication skills within a business and/or technical context, particularly with translating customer requirements into technical solutions - Customer focused with a high level of customer service and interaction skills - Strong team-oriented interpersonal skills with a demonstrated ability to function as a consultant to Oracle Cloud HCM clients and others as needed - Demonstrated ability to plan, organize, and execute with strong problem-solving skills - Ability to interpret policies, rules, regulations, and procedures pertaining to the acquisition of computer software and hardware and in the handling and protection of multiple classes of data - Working knowledge on OTBI Reports, Dashboards, HCM Extracts, Fast Formulas, HDL, HCM Data Loader - Fusion HCM Certified would be an advantage - Detailed understanding of Oracle Cloud ERP System concepts and general module functionality Company Description NAVTECH INC 1600 Golf Road, Suite 1200, Rolling Meadows, IL 60008 Ph: (224) 348-1340 Email: alex@navtechusa.com Website: www.navtechusa.com E-Verified Company

United States
Banner Health logo

RN Quality Measure Specialist

Banner Health

Banner Health is a nonprofit healthcare system based in Phoenix, Arizona. As one of the largest employers in the country, Banner Health utilizes the expertise a

Role Description This position performs clinical data abstraction and/or validation activities in support of regulatory programs and associated clinical quality measures, including IQR, OQR, IPFQR, Core Measures, TJC, and MIPS (CQM & eCQM). This role applies clinical knowledge and established measure specifications to ensure accurate, complete, and compliant data capture. This position is primarily assigned to abstraction or validation functions with cross-training in both areas. Works within defined workflows and guidelines, contributing to data integrity, audit readiness, and overall quality performance. Core Functions - Performs clinical data abstraction and validation in alignment with regulatory measure specifications and clinical documentation. - Applies clinical knowledge and established guidelines to support accurate, complete, and consistent data capture. - Identifies data and logic discrepancies and follows defined processes for escalation and resolution. - Adheres to standardized workflows, tools, and documentation requirements to ensure data integrity, regulatory compliance, and audit readiness. - Applies and expands knowledge of assigned regulatory programs and measure specifications. - Contributes to clinical quality data review and validation activities, including report logic review, to ensure data accuracy and alignment with regulatory intent. - Participates in cross-training, knowledge sharing, and quality-related initiatives through data review and collaboration. Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Banner Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day. Qualifications - Bachelor’s degree in Healthcare or a related field or equivalent level of education and experience. - Must possess a current valid Registered Nurse (RN) license. - Strong clinical background and knowledge as typically obtained through a minimum of three to five years of clinical experience in an acute care setting. - Demonstrated ability to apply critical thinking, analytical reasoning, and problem-solving skills to complex medical cases. - Experience with electronic medical records and clinical documentation. - Strong communication and organizational skills. - Ability to work autonomously within a complex and quickly changing remote environment and navigate a variety of separate computer programs. Requirements - Working knowledge of quality metric specifications, and clinical coding conventions. - Experience with clinical quality abstraction and/or validation processes. - Experience in high-acuity or critical care environments (e.g., ED, ICU, PACU, or comparable settings). - Experience supporting regulatory programs. - Exposure to report logic, external vendors, or regulatory audits (including IRR/ARR activities). - Experience with Oracle Health EHR (Cerner Millennium). - Experience contributing to process improvement initiatives. - Proficiency with Microsoft Office (Excel). - Additional related education and/or experience preferred. Benefits - Estimated Pay Range: $35.43 - $59.05 / hour - Banner Health is committed to pay equity and transparency. - The posted compensation range is a reasonable estimate based on the circumstances at the time of posting. - Actual pay determined at offer will be based on years of relevant work experience, education, certifications, skills, and geographic location.

United States
$35 - $59 / hour