Role Description We are seeking a Solutions Architect with deep expertise in Database migrations and cloud infrastructure to drive the success and retention of DigitalOcean’s high-value customers while also acquiring and onboarding net new customers. Reporting to the Senior Manager of Solutions, you will play a critical role in leading customers through Database migrations and cloud-native transformations, helping them achieve their business objectives while expanding their use of DigitalOcean’s platform. In this role, you will partner with Customer Success, Support, and Sales teams to deliver technical excellence that supports the retention and expansion of our largest and fastest-growing customers, as well as onboarding new businesses seeking modern, scalable solutions. As the technical subject matter expert, you will: - Design, implement, and optimize cloud architectures. - Guide customers on best practices. - Deliver solutions tailored to their needs. - Collaborate across functions—Product, Engineering, and Operations—to ensure customer feedback informs the continuous improvement of DigitalOcean’s products and services. - Showcase DigitalOcean as their go-to partner for Kubernetes and cloud infrastructure needs. This role offers an exciting opportunity to combine your technical depth, communication skills, and entrepreneurial mindset to make a significant impact on DigitalOcean’s growth and success. Qualifications - Extensive professional experience in cloud infrastructure, Database, and migration projects, or equivalent education. - Demonstrated professional experience leading complex database migration projects across technologies such as MySQL, PostgreSQL, Redis, MongoDB, Kafka, and OpenSearch. - Strong foundational knowledge of Linux, distributed systems, and their application in cloud environments. - In-depth understanding of database architecture, including schema design, replication, sharding, backup and restore processes, and performance tuning for both SQL and NoSQL databases. - Prior experience in a pre-sales, technical consulting, or customer-facing role, with a focus on solving complex technical challenges. - Passionate about delivering exceptional customer experiences and fostering customer success. - Demonstrated track record of developing effective technical solutions to address customer business challenges. - Software engineering experience 7 years+ - Excellent verbal and written communication skills, with the ability to explain technical concepts clearly to diverse audiences. - Highly motivated, with a proactive mindset and the ability to work independently and collaboratively. - Proven ability to use programming and scripting languages to automate database migrations, configurations, and performance optimizations. - Strong experience with Infrastructure-as-Code tools like Terraform, Helm, or Ansible. Requirements - Lead hands-on database migration projects, ensuring smooth transitions of workloads across MySQL, PostgreSQL, Redis, and MongoDB. - Apply deep expertise in at least two of the following technologies: MySQL, PostgreSQL, Redis, MongoDB, Kafka, and OpenSearch. - Analyze customers’ existing infrastructure and applications to design robust migration strategies. - Collaborate on migrations involving complementary technologies like Kafka and OpenSearch, emphasizing their integration with database systems. - Implement tailored migration architectures, ensuring high performance, reliability, and minimal downtime. - Build detailed infrastructure diagrams and explain architectural decisions clearly to technical and non-technical audiences. - Demonstrate strong understanding of database-specific requirements, including schema design, replication, performance optimization, and cloud-native compatibility. - Partner with Technical Customer Success Managers and Account Managers to identify customer needs, define success plans, and ensure smooth migrations. - Conduct hands-on technical workshops, proof of concepts, and demonstrations showcasing Kubernetes migration processes and cloud-native solutions. - Offer tailored onboarding and migration assistance to guide customers through technical blockers and adoption challenges. - Act as a trusted advisor, helping customers navigate technical complexities and adopt Database best practices. - Prepare and document Database best practices to be used by the customers during and post-migration. - Collaborate with engineering and support teams to resolve technical escalations during migrations. - Advocate for customer feedback to inform the development of new Database-related features and platform enhancements. Benefits - Competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy. - Reimbursement for relevant conferences, training, and education. - Access to LinkedIn Learning's 10,000+ courses to support continued growth and development. - Potential for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. - Equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.

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