• The Technical Training Specialist is responsible for designing, developing, and delivering high-quality technical training programs for both external customers and internal technical staff. • Plan, schedule, and facilitate instructor-led system administration training sessions for external customers, covering installation, configuration, user management, and day-to-day platform operations. • Adapt delivery style and content depth to accommodate audiences ranging from novice end users to experienced IT administrators. • Conduct pre-training needs assessments and post-training evaluations to ensure learning objectives are met and continuously improved. • Design and produce self-paced training courses for electronic delivery using authoring tools. • Script, storyboard, record, and edit course content including video walkthroughs, interactive simulations, knowledge checks, and assessments. • Publish and maintain courses within the company’s Learning Management System (LMS), ensuring accuracy, accessibility, and version control. • Partner with Services Organizational Readiness Team (SORT) to identify training needs for new product releases, feature updates, and platform changes prior to general availability. • Develop and deliver timely internal technical enablement sessions to ensure customer-facing technical staff are fully prepared before new releases. • Translate complex engineering specifications and product documentation into clear, practical training content for technical audiences. • Collaborate with Technical Writer to create and maintain standardized training templates including course shells, slide deck frameworks, facilitator guides, participant workbooks, and course syllabus templates. • Continuously evaluate and refresh templates based on learner feedback, delivery experience, and changes in instructional best practices. • Identify, engage, and guide internal subject matter experts in converting deep technical knowledge into structured, learner-ready training content.

• Design globally scalable talent practices that work across geographies and employee populations • Build tools and frameworks that enable HRBPs to deliver talent practices with confidence and consistency • Apply data, AI-enabled platforms, and talent technology to modernize how we develop and advance people • Partner with Talent Acquisition to close the loop between bench development and external sourcing • Deliver measurable results aligned to team, function, and company goals • Translate strategy into execution that drives business outcomes • Identify and act on opportunities to improve performance, efficiency, or growth • Lead a lean team with a high-leverage operating model; protect strategic bandwidth by partnering with the BPO model for administrative and coordination work • Design performance and development frameworks from the employee experience backward; keep the end-user in view at every design decision • Use talent data and workforce insights to inform development investment decisions and measure the ROI of learning, succession, and performance programs

Role Description The Collision Instructor & Peer Group Facilitator delivers ATI's curriculum to independent collision shop owners and their teams, facilitates confidential peer advisory groups for collision shop owners and leaders, and hosts recurring member workshops on high-impact collision topics such as estimating and insurance-company negotiation. The position combines deep collision industry expertise with strong instructional and facilitation skills, translating complex business concepts into practical, immediately applicable knowledge for collision shop owners and their teams. All three functions—instruction, facilitation, and workshop delivery—are core to the role. The relative balance between them is flexible and is expected to evolve over time as ATI's collision program grows. Qualifications - Substantial collision repair industry experience with a record of credibility among shop owners and operators. - Demonstrated ability to instruct or present to groups in live and/or virtual settings. - Strong interpersonal, listening, and facilitation skills, including the judgment to guide discussion among experienced business owners. - Excellent verbal and written communication skills. - Ability to work independently in a remote environment and to travel occasionally for live events and meetings. - Note: Prior collision shop ownership is welcomed but not required. Demonstrated industry expertise and instructional ability take precedence. Requirements - Deliver ATI curriculum to independent collision shop owners and their teams across live, virtual, and on-demand formats. - Translate business concepts — financials, sales, leadership, succession, and operations — into practical, shop-floor applications for a collision audience. - Adapt delivery style and content to the format, audience, and experience level of each session. - Partner with curriculum and instructional design staff to keep collision-relevant content accurate, current, and credible. - Lead small, confidential peer advisory groups of high-performing independent collision shop owners & leaders through structured sessions live and virtual. - Facilitate and instruct by drawing out member expertise, guiding discussion, and surfacing solutions from within the group. - Ask probing, candid questions that move members past surface-level answers. - Hold members accountable to their stated commitments and goals. - Maintain confidentiality, trust, and professional standards essential to the peer group environment. - Plan and host recurring open workshops for collision members on high-impact topics, anchored by estimating and insurance-company negotiation. - Use member-submitted estimates, scenarios, and real-world situations as live working material. - Identify and develop new workshop topics in response to evolving collision-member needs. - Represent ATI professionally with members, partners, and at industry events. - Contribute collision industry insight to the broader Training & Development team. - Perform other duties assigned in support of ATI's collision-member experience. Benefits - Compensation Range: $15.00 - $187,900.00 - Compensation Frequency: Annual - Base pay offered may vary depending on actual location, job-related knowledge, skills, and experience. - Supplemental pay types may include commissions or bonus incentives, depending on the role. - Driven Brands offers a variety of health and wellness benefits including paid time off and holiday pay. - Get early access to 50% of your earned wages at any time through our myFlexPay program.

• Conduct professional phone interviews and communicate with clients via phone and email • Operate, market, and engage on social media to create strong presence and visibility • Develop landing pages for marketing campaigns (training provided) • Write professional content for social media across various advertising platforms • Attend daily live training calls to advance your skills and contribute within a high-performance global team