• Import and process all customer payments across all the Business units. • Payments must be applied accurately and timely. • Make responsible decisions in appropriately applying payments to the correct accounts; maintain accurate and concise records of all payments received; maintain unapplied payments. • Manage deduction process by analyzing customer accounts where short payments have been taken. • Ability to make routine decisions following established policy and procedures; ability to plan daily work for completion; knowledge of computer and related functions. • Work with Account Support and other teams/functions on requests of payment reapplications. • Communicate with other department on various items as needed. • Assist Accounts Payable and Finance departments with audit requests for documentation. • Perform other duties as assigned.

• Perform functional, performance, regression, and user acceptance testing (UAT) for OneStream SaaS modules and dashboards. • Develop test plans, test cases, and test scripts based on Agile user stories and acceptance criteria. • Collaborate with developers and analysts during the Sprint cycle to ensure test coverage of requirements. • Conduct continuous integration and performance testing during development and deployment phases. • Verify that user stories/use cases meet defined business, technical, and security requirements before production release. • Support the hypercare phase by testing performance, functionality, and user experience post-deployment. • Ensure testing results comply with DoD cybersecurity and data quality standards.

• Apply cognitive science principles to enable AI solutions in enterprise business applications. • Design and implement methods for learning representations from textual data to improve information retrieval and decision-making. • Lead R&D initiatives in training design, competency modeling, and cognitive performance metrics. • Identify cognitive training requirements and develop cognitive skills training programs. • Develop and validate metrics for assessing cognitive performance and competency models. • Collaborate with cross-functional teams to integrate cognitive science into AI-driven systems. • Contribute to all phases of software development, with emphasis on planning, analysis, testing, integration, documentation, and presentation.

• Manage and maintain Critical Data Elements (CDEs) and business metadata repositories • Define, document, and maintain business glossaries and standardized data definitions • Establish and monitor data quality rules, controls, and validation processes • Develop and publish data quality dashboards and reports • Analyze data quality issues and coordinate remediation efforts • Monitor data quality trends and identify root causes of issues • Partner with business users to understand data requirements and governance needs • Support governance forums, working groups, and stewardship activities • Ensure compliance with enterprise data standards and governance policies • Assist with regulatory, audit, and compliance reporting requirements