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Hunt St

We help Aussie companies find top 3% remote talent in the Philippines & Nepal for a single finder's fee.

Executive Officer

Location

Philippines

Posted

21 hours ago

Salary

A$2K / month

Seniority

Mid Level

Job Description

Executive Officer

Hunt St

Role Description We are seeking a proactive and highly organized Executive Officer to provide comprehensive administrative, sales, and operational support to a growing business. This role is ideal for someone adaptable, tech-savvy, and eager to learn multiple service lines, including NDIS, aged care, and commercial cleaning. You will play a key role in managing day-to-day operations, supporting sales outreach, handling customer enquiries, maintaining digital platforms, and ensuring business processes run efficiently. The successful candidate will receive structured onboarding through documented processes and daily screen-sharing sessions to develop a strong understanding of the business. The Executive Officer will report directly to the Director and work closely with key operational staff across NDIS, accommodation, cleaning, gardening, and administration services. Key Responsibilities - NDIS Compliance & Documentation - Understanding and maintaining NDIS participant records - Assisting with service agreements and onboarding documentation - Maintaining compliance records and audits - Incident reporting and record management - Maintaining worker screening and training registers - Invoicing & NDIS Administration - Preparing invoices for Plan Managers, Self-Managed, and NDIA participants - Following up on outstanding invoices and payments - Maintaining participant budgets and service tracking - Supporting payroll data collection for staff and contractors - CRM & Database Management - Maintaining customer databases and CRM systems - Tracking leads and referral partners - Recording interactions and follow-up activities - Generating weekly business reports Qualifications - Previous experience as an Executive Assistant, Virtual Assistant, Administrative Assistant, or in a similar support role. - Previous experience working with an Australian company/client. - Previous experience in NDIS administration and aged care administration. - Experience with sales support, lead outreach, or customer service is highly desirable. - Strong verbal and written English communication skills with a professional phone manner. - Experience managing email inboxes, calendars, and general administrative functions. - Strong bookkeeping experience and familiarity with accounting software are advantages. - Experience with CMS platforms. - Experience managing business social media accounts and creating or scheduling content. - Strong computer skills and proficiency with Microsoft Office or Google Workspace. - Ability to quickly learn new industries, systems, and processes through structured training. - Highly organized with excellent attention to detail and strong time management skills. - Self-motivated, proactive, and capable of working independently in a remote environment. - Comfortable participating in daily screen-sharing and collaborative training sessions. Key Performance Indicators (KPIs) - Response time to enquiries - Number of outbound sales calls completed - Appointment bookings generated - Social media content scheduled - Invoices processed accurately - Database updates completed - Weekly reporting delivered on time Technology Requirements - Reliable internet connection (minimum 50 Mbps) - Dedicated home office workspace - Noise-cancelling headset - Dual monitor setup preferred - Backup internet connection preferred Confidentiality & Data Security - Handling sensitive client information confidentially - Following privacy and data security procedures - Understanding Australian privacy obligations Work Arrangement & Expectations This is a remote role that will be set up as an independent contractor engagement. To ensure alignment and transparency, successful candidates will be expected to: - Disclose any existing ongoing roles or client work - Reflect this engagement on their LinkedIn profile (clearly marked as “Independent Contractor”)

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