• Shape the strategy and sustainability of Total Rewards at Trevor Project • Define and lead compensation, benefits, payroll, and recognition strategies • Mentor a team while collaborating with executives and partners • Ensure compliance with multi-state labor regulations and oversee payroll operations

Digital Identity Associate Director LOCATION SALT LAKE CITY ADDITIONAL LOCATION(S) DENVER, PHOENIX JOB DESCRIPTION You Belong Here The Protiviti Career provides opportunity to learn, inspire, and advance within a collaborative and inclusive culture.  We hire curious individuals for whom learning is a passion. We lean into our mission: We Care. We Collaborate. We Deliver. At every level, we champion leaders who live our values of integrity, inclusion, innovation, and commitment to success. Imagining our work as a journey, we believe integrity guides our way, inclusion moves us forward together, innovation creates new destinations, and our commitment to success empowers us to deliver on our vision to be the most trusted global consulting firm. Where We Need You Protiviti is looking for a Technology Consulting Associate Director to join our growing Digital Identity team. What You Can Expect As an Associate Director, you'll take a lead role in strengthening our relationships with clients and providing seamless guidance in the completion of engagements. You'll partner with our strategic clients to manage risk associated with their use Digital Identity technologies.  You'll develop strategies to solve complex business problems using new ways of thinking, and devise solutions to support your clients' needs through analytics, automation or the latest tools and methods. You'll develop new projects, help identify new business and build lasting relationships with clients and within the community as you serve as an ambassador of Protiviti in the market. You will also be a mentor and provide growth and development to teams as you oversee the successful completion of project work plans. What Will Help You Be Successful - You enjoy collaborating with clients and technology partners to develop strategic solutions, translate those solutions into value-based proposals, build confidence in our ability to deliver, and execute large identity programs. - You are passionate about building trusted relationships with C-level executives and providing exceptional experiences that translate to additional project work. - You have an inherent interest in project management and team leadership. - You promote a positive team culture that fosters open communication among all engagement team members. - You create development opportunities for others, including participating in the creation and rollout of training, and ways for your team to improve our clients and communities. - You enjoy discovering prospective project work with current and potential clients through networking, knowledge-building, and client interactions. - You excel at identifying opportunities to integrate product solutions and resources to improve client service capabilities. - You view client challenges as opportunities to add value and can translate that into new project proposals and sales. - You are seen as a valued contributor to thought leadership and encourage knowledge-sharing and collaboration across teams. - You have interest in managing a diverse portfolio of clients across multiple industries. Do Your Talents Include the Following? - Demonstrated experience with: - SailPoint - Saviynt - Veza - CyberArk - Okta - Ping Identity - Delinea - Establishing and cultivating business relationships and a professional network, including with senior executives. - Successfully pursuing business development opportunities and identifying and implementing strategies to obtain new work or clientele. - Ability to translate and communicate business value and technical / project related issues and risks to client personnel, including executives. - Leadership and direct supervisory experience of teams including conducting performance appraisals, mentoring and coaching, oversight and review of work, coordination across teams, and understanding how to motivate. - Experience delivering strategic IAM and/or PAM Program advisory support, including assessment, strategy, and roadmap development - Experience with Identity Governance and Administration, including user access lifecycle management - Design and/or implementation of IGA technology (e.g. SailPoint, Saviynt, Veza etc.) - Design and/or implementation of Access Management technology (e.g. Okta, Ping Identity, etc.) - Proficiency with role-based access control, including role mining and design - Knowledge of directory technologies including Microsoft Entra AD, LDAP, or virtual directories - Understanding of software development lifecycle, change management, and release management practices - Ability to work in a fast-paced, cross-functional/matrixed organization - An overall passion for all things IAM Your Educational and Professional Qualifications - Bachelor's degree in a relevant discipline (e.g., MIS, Computer Science, etc.) - 9+ years working in identity and access management, either in professional services or consulting, or large (Fortune 500) organization. - Proficiency in Microsoft Office suite applications with specific emphasis on Word, Excel and PowerPoint. Secondary emphasis on Visio and Access. - Professional Certification such as identity vendor certifications or similar strongly preferred. Our Hybrid Workplace Protiviti practices a hybrid model, which is a combination of working in person with a purpose and working remotely. This model creates meaningful experiences for our people and our clients while offering a flexible environment. The ratio of remote to in-person requirements vary by client, project, team, and other business factors. Our people work both in-person in local Protiviti offices and on client sites, which can include local or out-of-state travel based on our projects and client requests and commitments. Starting salary is based on a full-time equivalent schedule. Placement in the range is dependent upon experience, skills and geographic work location. Below is the salary range for this job. $165,000.00 - $282,000.00 Our annual bonus plan provides eligible employees additional cash and/or discretionary stock compensation opportunities. Below is the bonus target opportunity for this job. 16% The total cash range is estimated from the sum of the base salary range plus the bonus target opportunity. Below is the estimated total cash range for this job. $191,400.00 - $327,120.00 Employees are eligible for medical, dental, and vision coverages, FSA and HSA healthcare accounts, life and accident insurance, adoption and fertility assistance, paid parental leave up to 10 weeks, and short/long term disability. We offer eligible employees a company 401(k) savings and investment plan with an employer match of 50% on the first 6% of your contributions. We provide Choice Time Off (CTO) for vacation, personal needs, and sick time. The amount of (CTO) varies based on years of service. New hires receive up to 20 days of CTO per calendar year. Protiviti also recognizes up to 11 paid holidays each calendar year. Learn more about the variety of rewards we offer at Protiviti at https://www.protiviti.com/sites/default/files/2026-01/2026_u.s._benefit_highlights.pdf. Any benefits outlined are part of our reward offerings for full-time employees in the U.S. Your Open Enrollment materials, insurance contracts, plan documents and Summary Plan Descriptions together comprise the official plan document which legally governs the administration of your benefit plans. Protiviti reserves the right to terminate or amend your benefit plans in any way and at any time. Protiviti is an Equal Opportunity Employer. M/F/Disability/Veteran As part of Protiviti's employment process, any offer of employment is contingent upon successful completion of a background check. Protiviti is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to HRSolutions@roberthalf.com or call 1.855.744.6947 for assistance. In your email please include the following: - The specific accommodation requested to complete the employment application. - The location(s) (city, state) to which you would like to apply. For positions located in San Francisco, CA: Protiviti will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. For positions located in Los Angeles County, CA: Protiviti will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Protiviti is not registered to hire or employ personnel in the following states - West Virginia, Alaska. Protiviti is not licensed or registered as a public accounting firm and does not issue opinions on financial statements or offer attestation services. JOB LOCATION UT PRO SALT LAKE CITY

• Lead and oversee all client teams within the Advisory business unit, ensuring engagements are delivered with quality, on scope, and on budget. • Serve as the senior point of escalation for delivery issues, client concerns, and staffing conflicts across the unit’s engagements. • Partner with Program Directors and client managers to monitor engagement health, manage risks, and maintain strong client satisfaction. • Ensure consistent delivery standards and adherence to Consertus’ leading practices across every client team. • Own day-to-day hiring for the business unit: manage the evaluation, hiring, and onboarding of staff to build teams capable of delivering the plan. • Manage the performance, development, and well-being of the unit’s staff, setting clear expectations and providing regular coaching and feedback. • Plan and manage staffing, utilization, and FTE projections across current engagements and upcoming work, coordinating with leadership and HR. • Develop emerging leaders and foster a culture of accountability, collaboration, and continuous improvement consistent with Consertus values. • Manage the day-to-day P&L for the business unit — tracking revenue, utilization, margin, and costs against budget — in partnership with the Business Unit Lead, who retains ultimate ownership. • Monitor financial performance, manage forecasts, and proactively flag and address variances to protect and grow margin. • Oversee accurate, timely invoicing and financial reporting in coordination with project accounting. • Ensure required reports are delivered on time and keep the Business Unit Lead informed of performance, risks, and resourcing needs. • Act as a trusted second-in-command, deputizing for the Business Unit Lead on operational decisions and in their absence. • Translate the unit’s strategy and growth plan into day-to-day execution across teams and engagements. • Support pursuits and growth by ensuring delivery capacity and staffing are aligned to won work and the pipeline. • Support the Business Unit Lead as required on growth, key clients, and overall P&L ownership by owning the day-to-day running of the unit. Also be a seller-doer in supporting the Business Unit Lead with identification of new opportunities.

• Own Chamber's member engagement strategy: which members to prioritize, by which channel, with which message, at what cadence, segmented by program and risk tier. • Define the engagement scope decision for each payer and set strategy deliberately. • Build the member journey in collaboration with Clinical and Program Operations: from first outreach through activation, care plan enrollment, and ongoing touch cadence, ensuring a coherent experience rather than disconnected campaigns. • Determine whether and when to bring on outsourced engagement vendors and own that vendor evaluation and selection process. • Own day-to-day execution of engagement campaigns: list management, send schedules, real-time issue resolution, and vendor coordination across outreach tools and platforms. • Build and continuously optimize campaign design: cohort targeting, message sequencing, channel mix, and A/B testing, using performance data to improve conversion over time. • Own the member communication calendar across all active contracts, ensuring members are not over-contacted or receiving conflicting messages across simultaneous programs. • Own DNC list management and TCPA compliance for all outreach: call cadences, consent frameworks, and compliance for AI-assisted outreach channels. • Own the operational relationship with engagement vendors, including performance management, contract compliance, and invoice reconciliation. • Build and manage the engagement team as volume scales. • Partner with the Performance & Analytics function to build engagement performance reporting: campaign conversion, outreach channel effectiveness, and member response rates by cohort and risk tier. • Design the member experience across every touchpoint: welcome communications, landing pages, and the overall first impression members have of Chamber. • Build and operationalize Chamber's Member NPS program, including survey design, deployment, cadence, and ongoing tracking. • Own ongoing NPS tracking and response: monitoring scores, identifying drivers, closing the loop with detractors, and reporting results to Humana. • Build and operationalize a Provider NPS / satisfaction survey program, another Humana contractual requirement not yet in place. • Design and build Chamber's attribution attrition prevention program, proactively identifying members at risk of losing network attribution due to lack of a recent visit with a network cardiologist, and re-engaging them before attribution is lost. • Own ongoing execution of attribution retention outreach once built, and track attribution retention as a core performance metric. • Partner with Network leadership on practice-level access and scheduling to support attribution retention efforts.