• Work closely with the sales team to understand customer challenges • Proactively partner with your territory sales team in a pre-sales role • Conduct in-person and remote product demonstrations • Engage with the customer as their technical contact throughout the pre-sales evaluation cycle • Develop content for and speak at Rapid7 seminars, events, and trade shows • Engage with channel partners in the region to provide technical sales training and support • Attend commercial forecast calls with the EMEA / International Team • Provide thought leadership and training to both Sales and Sales Engineering teams

• Responsibility for the end-to-end functional solution architecture within the HUB • Translating business requirements into clear architectural concepts and functional designs • Trusted advisory role to business stakeholders and explaining architectural principles and solutions in business terms • Defining and communicating the architectural strategy and direction for the HUB • Establishing and maintaining architectural guidelines and design principles • Documenting and formalizing key decisions through Architecture Decision Records (ADR) • Ensuring solutions remain within defined architectural boundaries and comply with enterprise standards • Close collaboration with business stakeholders to refine and clarify requirements • Working with process designers, solution designers, cluster architects, and implementation teams • Promoting consistency, sustainability, and long-term value of the architecture

• Partner closely with sales representatives to manage the discovery and qualification process, identifying customer needs and designing solutions using TrakSYS that align with their business goals. • Work alongside the sales team throughout the sales cycle to identify opportunities and qualify leads. • Prepare and deliver high-quality product demonstrations tailored to the unique needs of each client. • Showcase how TrakSYS integrates across the four key manufacturing technology layers: Machine, PLC, SCADA, and ERP. • Analyze customer manufacturing processes and challenges, such as production efficiency, quality control, inventory management, and maintenance. • Design detailed TrakSYS solutions that integrate seamlessly into their existing systems and provide end-to-end visibility and control. • Lead the development of PoCs to validate TrakSYS's feasibility and effectiveness. • Build custom demo environments using your technical expertise in SQL and C# to simulate real-world scenarios and meet specific customer requirements. • Work with product management and engineering teams to communicate customer feedback, ensuring continuous product improvement. • Assist in shaping the future direction of the TrakSYS platform by sharing insights from your engagements. • Act as the trusted technical advisor for key stakeholders throughout the sales and implementation process. • Build strong, long-term relationships that drive customer success and product adoption.

• Lead a high-performing Shared Service team of Power BI and visualization developers • Responsible for strategic direction and operational management of the team • Design and deliver critical reporting solutions across the enterprise • Lead, mentor, and manage team members to foster a collaborative culture • Direct the end-to-end design, development, and implementation of analytical tools, dashboards, and reports • Collaborate with Service Delivery Teams to build and maintain Operations and Health dashboards • Establish technical governance and enforce best practices for business intelligence • Provide architectural guidance to internal teams • Perform platform administration duties as a Site Collection Administrator