• Partner closely with sales representatives to manage the discovery and qualification process, identifying customer needs and designing solutions using TrakSYS that align with their business goals. • Work alongside the sales team throughout the sales cycle to identify opportunities and qualify leads. • Prepare and deliver high-quality product demonstrations tailored to the unique needs of each client. • Showcase how TrakSYS integrates across the four key manufacturing technology layers: Machine, PLC, SCADA, and ERP. • Analyze customer manufacturing processes and challenges, such as production efficiency, quality control, inventory management, and maintenance. • Design detailed TrakSYS solutions that integrate seamlessly into their existing systems and provide end-to-end visibility and control. • Lead the development of PoCs to validate TrakSYS's feasibility and effectiveness. • Build custom demo environments using your technical expertise in SQL and C# to simulate real-world scenarios and meet specific customer requirements. • Work with product management and engineering teams to communicate customer feedback, ensuring continuous product improvement. • Assist in shaping the future direction of the TrakSYS platform by sharing insights from your engagements. • Act as the trusted technical advisor for key stakeholders throughout the sales and implementation process. • Build strong, long-term relationships that drive customer success and product adoption.

• Lead a high-performing Shared Service team of Power BI and visualization developers • Responsible for strategic direction and operational management of the team • Design and deliver critical reporting solutions across the enterprise • Lead, mentor, and manage team members to foster a collaborative culture • Direct the end-to-end design, development, and implementation of analytical tools, dashboards, and reports • Collaborate with Service Delivery Teams to build and maintain Operations and Health dashboards • Establish technical governance and enforce best practices for business intelligence • Provide architectural guidance to internal teams • Perform platform administration duties as a Site Collection Administrator

• Act as a strategic partner to Account Executives • Lead technical pre-sales conversations • Conduct consultative discovery • Translate discovery insights into clear, compelling solution narratives • Design and deliver tailored demos

• Partner with Client Launch Managers to implement Included Health services for large and strategic clients. • Collaborate with internal Engineering teams on customization requests and technical optimizations. • Serve as a technical liaison between clients and internal stakeholders, ensuring clear communication and execution. • Troubleshoot and resolve technical issues, identifying root causes and delivering effective solutions. • Participate in customer calls and technical discussions with clients and their vendors. • Contribute to ongoing process and systems improvements within the Solutions Engineering team. • Share best practices and learnings to support team growth and project success.