• Lead and manage cross-functional project teams across the full lifecycle of data solutions implementations, from discovery through go-live and transition to managed services. • Serve as the primary point of contact for commercial data providers and pharma manufacturer stakeholders, ensuring alignment of data needs and compliance requirements, including HIPAA and BAA considerations. • Analyze business and data requirements and translate them into detailed project plans, functional documentation, and actionable implementation steps. • At times, document business and technical requirements including documentation of workflows, maps, models, data specifications, visualization requirements, etc. • Oversee delivery of solutions for: Channel and patient data aggregation (standard and custom feeds) Commercial Data Warehouse (CDW) and Master Data Management (MDM) implementations Data quality validation, harmonization, and transformation workflows Analytics platforms, dashboards, and reporting tools • Partner with internal data engineering, product, and client delivery teams to define and prioritize solution requirements and enhancements. • Provide project oversight across managed services, ensuring quality, consistency, and continuous improvement in recurring data operations. • Lead stakeholder meetings and status updates, facilitate issue resolution, and escalate risks as needed to maintain project momentum and customer satisfaction. • Support pre-sales and client scoping efforts by defining implementation approaches, timelines, and resource needs for proposed data solutions. • Leverage deep industry experience and understanding of pharmaceutical data standards to guide solution design and client recommendations.

• Design, develop, and deploy production-ready AI agents and multi-agent systems that automate enterprise business workflows. • Build reusable agent frameworks, orchestration patterns, and integration components that accelerate future client implementations. • Own the full software development lifecycle from proof of concept through production deployment. • Implement evaluation frameworks, guardrails, observability, and error handling for production AI systems. • Stay current with emerging AI models, orchestration frameworks, and agent technologies, incorporating new capabilities where they provide measurable business value. • Integrate AI agents with enterprise platforms through REST APIs, webhooks, OAuth2, and workflow automation technologies. • Design scalable approval workflows, routing logic, notifications, and intelligent automation supporting enterprise marketing operations. • Assess existing client workflows and identify opportunities to improve efficiency through intelligent automation. • Develop reusable integration patterns that simplify future client implementations. • Partner directly with client stakeholders to understand business processes and operational challenges. • Identify and prioritize high-value automation opportunities that reduce manual effort and improve business outcomes. • Rapidly prototype AI solutions, gather client feedback, and iterate toward production-ready implementations. • Present technical recommendations and solution approaches to both technical and business audiences. • Collaborate with architects, engineers, delivery managers, and consultants to deliver enterprise AI solutions. • Participate in solution architecture discussions, technical discovery sessions, and implementation planning. • Perform peer code reviews and promote engineering best practices across project teams. • Mentor fellow engineers on emerging AI technologies and integration patterns. • Support sales and solution teams by providing technical expertise during client pursuits, demonstrations, and solution estimation.

Role Description Lead the architecture, design, and evolution of enterprise business application solutions across Dynamics 365 Finance & Supply Chain, Dynamics 365 Customer Engagement, Power Platform, analytics, and related Microsoft technologies to support long-term business strategy, operational efficiency, and scalable digital transformation. Primary Duties - Lead solution architecture and design for Dynamics 365 and related Microsoft business applications, ensuring alignment with business strategy, enterprise architecture standards, and long-term platform roadmaps. - Partner with business stakeholders, functional leads, and delivery teams to translate business requirements into scalable end-to-end solutions across Dynamics 365 F&SC, CE, Power Platform, Microsoft 365, and adjacent enterprise systems. - Define and review application, data, security, and integration architectures, including approaches for Dataverse, Power Apps, Power Automate, APIs, middleware, reporting, and interoperability with ERP and other line-of-business platforms. - Provide hands-on architectural leadership, technical guidance, and mentoring to project teams, supporting solution quality, design consistency, environment strategy, release planning, and adoption of Microsoft best practices. - Ensure proposed solutions are supportable, secure, compliant, and cost-effective, while balancing business value, implementation timelines, licensing considerations, and operational sustainability. - Present architecture options, solution recommendations, and implementation tradeoffs to business and technology leaders, building alignment on design decisions, priorities, risks, and dependencies. - Contribute to governance, standards, reusable design patterns, and architectural documentation for the Microsoft solutions landscape, including finance, CRM, customer service, sales, case management, automation, and analytics capabilities. Working Relationships - Work closely with business leaders, product owners, ERP and CRM functional teams, developers, infrastructure and security teams, data and reporting teams, vendors, and executive stakeholders to define and deliver Microsoft business application solutions that meet operational, financial, customer, and transformation objectives. - Provides architectural leadership across cross-functional initiatives and reports to the Director, Digital Transformation. Compensation The initial compensation will range from $152,200 to $175,100 depending on experience. Qualifications - Bachelor’s degree in computer science, information systems, business, engineering, or related field from an accredited college or university recognized by the United States Department of Education or equivalent. Relevant work experience may be substituted for education on a year-for-year basis. - Seven years of progressive experience in solution architecture, enterprise applications, or business systems design, including significant experience with Microsoft business application platforms. - Experience serving as a Solutions Architect, Enterprise Architect, Functional Architect, or similar senior role supporting ERP, CRM, and digital transformation initiatives. - Experience translating business requirements into scalable functional and technical solution designs, including integrations, security models, data architecture, reporting, and application lifecycle management. Requirements - Experience architecting and delivering solutions across Dynamics 365 Finance & Supply Chain, Dynamics 365 Customer Engagement, Power Platform, and related Microsoft technologies in complex enterprise environments. - Strong understanding of Power Platform, including Dataverse, model-driven applications, Power Automate, and extensibility approaches that support enterprise-scale solutions. - Experience with Microsoft integration and data patterns, including APIs, middleware, reporting platforms, and interoperability with third-party and legacy systems. - Ability to design secure, scalable, supportable, and governable solutions, including environment strategy, role-based security, compliance alignment, release management, and lifecycle planning. - Strong facilitation, documentation, and communication skills, with the ability to present architecture options, risks, tradeoffs, and recommendations to technical and non-technical stakeholders. - Ability to align technology solutions with long-term business goals, platform roadmaps, licensing considerations, operational needs, and transformation priorities. - Experience establishing standards, reusable patterns, governance practices, and implementation guidance across enterprise Microsoft solution landscapes. Physical Requirements and Working Conditions Work is primarily performed in a professional office or remote environment with extended periods of computer use, virtual collaboration, meetings, and document review. May require occasional travel for project workshops, stakeholder meetings, training, or implementation activities. Fit for Duty All employees will participate in the Fitness for Duty Program. This program includes a post-offer physical examination and drug screening and post-employment random drug screening. There are extensive smoking restrictions in and around the facility. NAES Safe Safety is a core value of NAES and as a condition of employment, all employees are expected to be mentally alert and work safely at all times. Additionally, employees are required to adhere to all safety warnings and posted safety signs whenever on company property. Furthermore, employees must follow all NAES safety rules and procedures. Effectiveness in carrying out this responsibility is part of the evaluation of each employee’s performance.

Microsoft Dynamics 365 Solution Architect LOCATION NEW YORK CITY ADDITIONAL LOCATION(S) WASHINGTON DC - MCLEAN JOB DESCRIPTION You Belong Here The Protiviti Career provides opportunity to learn, inspire, and advance within a collaborative and inclusive culture.  We hire curious individuals for whom learning is a passion. We lean into our mission: We Care. We Collaborate. We Deliver. At every level, we champion leaders who live our values of integrity, inclusion, innovation, and commitment to success. Imagining our work as a journey, we believe integrity guides our way, inclusion moves us forward together, innovation creates new destinations, and our commitment to success empowers us to deliver on our vision to be the most trusted global consulting firm. Where We Need You Protiviti is looking for a Microsoft Dynamics 365 Associate Director to join our growing Microsoft team. What You Can Expect As an Associate Director, you'll take a lead role in strengthening our relationships with clients and providing seamless guidance in the completion of engagements. You'll partner with our strategic clients to manage risk associated with their use of technology.  You'll develop strategies to solve complex business problems using new ways of thinking, and devise solutions to support your clients' needs through analytics, automation or the latest tools and methods. You'll develop new projects, help identify new business, and build lasting relationships with clients and within the community as you serve as an ambassador of Protiviti in the market. You will also be a mentor and provide growth and development to teams as you oversee the successful completion of project work plans. What Will Help You Be Successful - You enjoy identifying areas of business risk, potential technical problems, and opportunities to improve the efficiency and profitability of the client's overall business processes. - You are passionate about building trusted relationships with C-level executives and providing exceptional experiences that translate to additional project work. - You have an inherent interest in project management and team leadership. - You promote a positive team culture that fosters open communication among all engagement team members. - You create development opportunities for others, including participating in the creation and rollout of training, and ways for your team to improve our clients and communities. - You enjoy discovering prospective project work with current and potential clients through networking, knowledge-building, and client interactions. - You excel at identifying opportunities to integrate product solutions and resources to improve client service capabilities. - You view client challenges as opportunities to add value and can translate that into new project proposals and sales. - You are seen as a valued contributor to thought leadership and encourage knowledge-sharing and collaboration across teams. - You have an interest in managing a diverse portfolio of clients across industries. Do Your Talents Include the Following? - Demonstrated experience with: - Advanced analysis skills and experience in the principals of Dynamics 365 Finance and Supply Chain Management to provide reliable design solutions and key focus on quality deliverables. - Possess deep knowledge of multiple Microsoft Dynamics 365 Finance and Supply Chain Management Solution areas, specifically in the areas of General Ledger, Accounts Payable, Fixed Assets, etc. - Leading the evaluation of existing systems and processes to identify opportunities for improvement or integration with Dynamics 365 solutions. - 5+ ERP large scale enterprise implementations of Dynamics 365 Finance and Supply Chain Management or AX2012. - Life Cycle Services (LCS), Microsoft Sure Step, and Microsoft trends and best practices. - Subject matter expert in Microsoft Dynamics 365 capabilities, limitations, and customization possibilities; staying up-to-date with new features and updates released by Microsoft. - Establishing and cultivating business relationships and a professional network, including with senior executives. - Successfully pursuing business development opportunities and identifying and implementing strategies to obtain new work or clientele. - Ability to translate and communicate issues, risks or challenges around Dynamics 365 to client personnel, including executives. - Leadership and direct supervisory experience of teams including conducting performance appraisals, mentoring and coaching, oversight and review of work, coordination across teams, and understanding how to motivate. Your Educational and Professional Qualifications - Bachelor's degree in a relevant discipline (e.g., MIS, CIS). - 9+ years working in related field or professional services. - Proficiency in Microsoft Office suite applications with specific emphasis on Word, Excel and PowerPoint. Secondary emphasis on Visio and Access. - Professional Certification such as: - MB-300: Microsoft Dynamics 365 Unified Operations Core - MB-310: Microsoft Dynamics 365 Finance Functional Consultant Our Hybrid Workplace Protiviti practices a hybrid model, which is a combination of working in person with a purpose and working remotely. This model creates meaningful experiences for our people and our clients while offering a flexible environment. The ratio of remote to in-person requirements vary by client, project, team, and other business factors. Our people work both in-person in local Protiviti offices and on client sites, which can include local or out-of-state travel based on our projects and client requests and commitments. #LI-Hybrid Protiviti is not registered to hire or employ personnel in the following states - West Virginia, Alaska. Starting salary is based on a full-time equivalent schedule. Placement in the range is dependent upon experience, skills and geographic work location. Below is the salary range for this job. $163,000.00 - $278,000.00 Our annual bonus plan provides eligible employees additional cash and/or discretionary stock compensation opportunities. Below is the bonus target opportunity for this job. 16% The total cash range is estimated from the sum of the base salary range plus the bonus target opportunity. Below is the estimated total cash range for this job. $189,080.00 - $322,480.00 Employees are eligible for medical, dental, and vision coverages, FSA and HSA healthcare accounts, life and accident insurance, adoption and fertility assistance, paid parental leave up to 10 weeks, and short/long term disability. We offer eligible employees a company 401(k) savings and investment plan with an employer match of 50% on the first 6% of your contributions. We provide Choice Time Off (CTO) for vacation, personal needs, and sick time. The amount of (CTO) varies based on years of service. New hires receive up to 20 days of CTO per calendar year. Protiviti also recognizes up to 11 paid holidays each calendar year. Learn more about the variety of rewards we offer at Protiviti at https://www.protiviti.com/sites/default/files/2026-01/2026_u.s._benefit_highlights.pdf. Any benefits outlined are part of our reward offerings for full-time employees in the U.S. Your Open Enrollment materials, insurance contracts, plan documents and Summary Plan Descriptions together comprise the official plan document which legally governs the administration of your benefit plans. Protiviti reserves the right to terminate or amend your benefit plans in any way and at any time. Protiviti is an Equal Opportunity Employer. M/F/Disability/Veteran As part of Protiviti's employment process, any offer of employment is contingent upon successful completion of a background check. Protiviti is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to HRSolutions@roberthalf.com or call 1.855.744.6947 for assistance. In your email please include the following: - The specific accommodation requested to complete the employment application. - The location(s) (city, state) to which you would like to apply. For positions located in San Francisco, CA: Protiviti will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. For positions located in Los Angeles County, CA: Protiviti will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Protiviti is not registered to hire or employ personnel in the following states - West Virginia, Alaska. Protiviti is not licensed or registered as a public accounting firm and does not issue opinions on financial statements or offer attestation services. JOB LOCATION NY PRO NEW YORK CITY