Role Description The Customer Success Managers will work with our customers to achieve their desired commercial outcomes as outlined in their customer success plan and drive value realization. - Work closely with our commercial team to facilitate greater customer engagement and revenue retention/expansion. - Support efforts to stand up and enable an efficient and expandable team. - Measure the team’s success on how well they support customer value realization and goal attainment, revenue retention and expansion, and successful renewals. Qualifications - Experience in customer success or account management. - Strong communication and interpersonal skills. - Ability to analyze data and derive insights. - Proven track record of driving customer engagement and satisfaction. Requirements - Ability to work collaboratively in a team environment. - Strong organizational skills and attention to detail. - Proficiency in CRM software and customer success tools. Benefits - Competitive salary and performance-based bonuses. - Comprehensive health benefits. - Opportunities for professional development and growth. - Flexible work environment.

Role Description We’re looking for a full-time Client Success Coach to join our fast-growing team at Richard Yu’s online education company. Our mission is simple: help everyday people launch impactful online digital arbitrage businesses that transform lives—starting with their own. This is a remote, full-time position. You must be available during 8AM–5PM EST, Monday to Friday. On average, you’ll work up to 9 hours per day, and some days will require a little more effort of 10 hours. You must currently live in North America, Europe, or South Africa, and speak fluent, accent-neutral English. Clear communication is non-negotiable, we’re in the coaching business. - You must be able to commit full-time hours. - You will be conducting new onboarding calls daily to welcome new students. - You will be conducting check-in coaching calls daily to hold accountable, motivate, and inspire students inside the program. - You will be messaging clients daily to hold them accountable to their plan of execution towards their goals and moderating the community. - Weekly group coaching calls answering client questions. - Must have strong communication/interpersonal skills to confidently answer client questions and guide their decisions. - Help innovate our products by creating and producing new video trainings/worksheets to deliver a world-class experience. - Taking renewal/upgrade calls with clients and enrolling them into our backend coaching programs. - Should be proficient or at least knowledgeable about our tech stack (Loom, ActiveCampaign, Slack, Zapier, Calendly, GSuite, CRM, etc.). - Your role will constantly be changing; a big part of this job is to stay on your toes, always ready for action and change. - You will be responsible for daily reporting on multiple communication channels (Slack, text message, spreadsheets, etc.), so high attention to detail and compliance with standard operating procedures is essential. - You must have a high attention to detail and understand systems/processes to innovate new, more efficient SOPs to ensure our Fulfillment Team hits their KPIs. Qualifications - A coach or mentor at heart—you love helping people. - Clear, professional communicator (spoken and written English). - Experienced with organic marketing on Instagram/Facebook/TikTok (creating reels, organic posts, to generate organic leads). - Sales background. - Able to handle fast-paced environments, multiple clients, and changing priorities. - Willing to grow with us long-term (3+ years)—this isn’t a side hustle. - Open to feedback and constructive coaching. - Comfortable with tools like Loom, Calendly, Slack, GSuite, CRMs, etc.—or willing to learn fast. Requirements - You have another full-time job or multiple freelance clients. - You struggle with structure, deadlines, or fast execution. - You dislike being challenged to improve daily. Benefits - Expected Earnings (Rev share on book of business): $10,000–$15,000+ USD/month (depending on experience). - Commission opportunities: % on referrals, upgrades, renewals, and pending payment collections.

• Own the customer relationship after implementation — serving as the primary point of contact to ensure exceptional support, maximum platform value, and continued growth. • Work closely with Product, Engineering, and Sales teams to advocate for customers, resolve issues quickly, and introduce new features as they launch. • Conduct regular customer check-ins and business reviews to ensure customers are successfully using Clerq and achieving measurable value. • Monitor customer health scores and proactively address concerns before they escalate into problems. • Respond promptly to customer questions and technical issues, troubleshooting problems and gathering detailed information before escalating to Engineering. • Coordinate with Product and Engineering teams to ensure bugs are resolved efficiently and keep customers informed throughout the resolution process. • Track support trends and identify recurring issues to drive systemic improvements and reduce future ticket volume. • Train customers on new features and best practices, developing webinars, training sessions, and educational materials that drive self-sufficiency. • Identify opportunities to expand customer usage and introduce clients to new integrations, modules, and premium features. • Collect and document customer feedback and feature requests, advocating internally for customer needs and helping prioritize product improvements based on impact.

Traveling Building Automation Systems Specialist Job ID 504887 Organization Smart Infrastructure Field of work Engineering Company Siemens Industry, Inc. Experience level Early Professional Job type Full-time Work mode Hybrid (Remote/Office) Employment type Permanent Location(s) - Albany - New York - United States of America Position Location: This role supports our Latham, NY branch location, which serves customers throughout the greater Albany, NY area. Up to 75% overnight travel (business expenses covered by employer). The FlexForce Building Automation Systems Specialist handles the centralized control of a building's heating, ventilation, air conditioning, lighting, and other systems through a building management system or building automation system (BAS).The objectives of building automation are improved occupant comfort, efficient operation of building systems, reduction in energy consumption and operating costs, and improved life cycle of utilities. As a traveling FlexForce Building Automation Systems Specialist, you will:  - Assist with building automation system startup, ensuring that all systems and components are designed, installed, tested, operated, and maintained according to the operational requirements of the customer. - Work well with others, take ownership, be a team player, and act with integrity. This position reports to the local Supervisor and takes direction from a mentor and Lead Technician.  - Assist with commissioning new Distributed Digital Control System on construction sites. Commissioning is ensuring all systems and components are functioning as required. - Document commissioning details; communicate deficiencies and progress. - Plan work with mentor, Lead Technician, and Team Leader. - Complete commissioning within planned timelines. - Submit accurate time-keeping daily and expenses weekly. - Work overtime when needed.   You will make in impact with these qualifications: Basic Qualifications:    - Electrical and mechanical experience (whether from a previous role or through education) - Must be willing and available to travel up to 75% - including overnight travel - Must be able to demonstrate the ability to read and understand design and construction documents - Must be willing and able to work in a variety of circumstances, including climbing ladders, scaffolds, and high lift equipment, working in ducts, crawl spaces, roofs, basements, above ceilings, and in outside/inside/heat/cold/day/night conditions - Must be able to demonstrate the ability and willingness to differentiate types/colors of wire, use hand tools, laptop, email, smartphone, and tablet and the ability to carry and move equipment and tools weighing up to 50 pounds unassisted - Must be willing and able to work in a team environment providing dedicated support to our customers - Experience with Microsoft Office (Word, Excel and Outlook) - Verbal and written communication skills in English - Must be 18 years of age and possess a valid driver's license with limited violations; must meet eligibility requirements to participate in Siemens' fleet vehicle program - Legally authorized to work in the United States on a continual and permanent basis without company sponsorship  Preferred Qualifications:  - High school diploma or state-recognized GED; Associate degree in electronics or related field - 1+ year of experience with Building Automation systems or HVAC certification - OSHA 30 certified The pay range for this position is $58,976 - $101,102 annual salary. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.