This role is responsible for leading full-cycle recruiting for a variety of salaried positions across the U.S., from initial intake to offer acceptance. You will partner closely with hiring managers and senior leadership to define role requirements, create sourcing strategies, and build diverse, high-quality talent pipelines. The position emphasizes delivering an exceptional candidate experience while maintaining an equitable, data-driven selection process. Lead end-to-end recruitment for assigned roles, managing intake, sourcing, screening, interviewing, and offer management. Design and execute proactive sourcing strategies using ATS platforms, LinkedIn, job boards, referrals, events, and talent mapping to attract specialized talent. Partner with hiring managers to align on requirements, timelines, and market insights, providing guidance on talent availability, compensation ranges, and time-to-fill. Ensure a consistent, inclusive, and equitable candidate selection process, maintaining a positive candidate experience throughout. Coordinate interview panels, provide timely feedback, and support hiring managers in decision-making. Negotiate offers and collaborate with HR to ensure smooth onboarding and transition of selected candidates. Maintain accurate and timely data in the ATS and analyze recruitment metrics to identify opportunities for process improvement.

As a GA Success Manager (GSM), you’ll be the driving force behind the success and development of Growth Assistants across multiple industries. Meet regularly with each Growth Assistant (typically 80+ in your book) to guide them through challenges, wins, and growth milestones. Design and implement training and onboarding plans to ensure readiness and alignment with client expectations. Instill GA’s culture, core values, and commitment to excellence throughout the GA journey. Conduct structured check-ins and reviews, provide candid feedback, and create actionable development plans. Report key people operations metrics and insights to the GA Experience Lead. Partner with Customer Success and HR to communicate feedback, surface training needs, and improve retention strategies. Help develop and enhance processes that scale training, engagement, and performance management across the organization.

This leadership role is responsible for overseeing all aspects of People Operations, ensuring operational excellence, employee engagement, and compliance across the organization. You will lead a team that manages recruitment, talent management, payroll, benefits administration, HRIS, and employee relations. The role demands strategic thinking, strong interpersonal skills, and the ability to implement scalable processes that align with organizational values and business objectives. You will partner with leadership and external consultants to deliver HR solutions that enhance company culture, drive employee satisfaction, and support business growth. This is an excellent opportunity for a proactive, experienced HR professional who thrives in a collaborative, mission-driven environment. Lead, develop, and manage a People Operations team, ensuring accountability, coaching, and professional growth. Oversee payroll processing, compliance, and administration of benefits including health, life insurance, 401(k), wellness programs, and leave policies. Drive employee relations, performance management, and resolution of HR-related issues, fostering a culture of engagement and accountability. Partner with leadership, consultants, and vendors to implement HR solutions and policies, ensuring alignment with business goals. Manage HRIS systems, maintain employee records, generate reports, and oversee compliance with labor regulations. Lead onboarding and offboarding processes, manage special projects, and support immigration needs when applicable. Analyze HR metrics, implement process improvements, and enhance organizational effectiveness and employee experience.

This role provides a unique opportunity to act as a strategic advisor to engineering and product leadership teams, shaping the people strategies that drive growth and innovation. You will tackle high-impact initiatives in performance management, talent acquisition, and career development, ensuring technical teams have the resources and guidance to thrive. Serve as a strategic HR advisor to Engineering and Product leadership, guiding key initiatives that support organizational growth and talent development. Partner with leaders on performance management, succession planning, career pathing, and employee engagement strategies. Use data-driven insights to analyze trends in engagement, retention, and turnover, and convert findings into actionable recommendations. Support strategic hiring and workforce planning, ensuring technical teams have the right talent to achieve company objectives. Navigate complex organizational dynamics with empathy and fairness, providing coaching and guidance to leaders and teams. Lead high-impact HR projects independently while collaborating with cross-functional partners to drive scalable outcomes.