Role Description - Develop and maintain reporting and auditing processes that support accurate administration of all benefits programs, including retirement plans. - Provide clear, timely benefits information, support, and guidance to employees and third-party administrators. - Maintain and update summary plan documentation to ensure compliance with plan provisions and state and federal regulations. - Offer informed recommendations to resolve complex benefits issues, drawing on significant training, experience, and subject-matter expertise. - Partner with HR, Payroll, vendors, and other stakeholders to resolve benefits-related issues, including conducting root cause analysis, recommending remediation, and communicating outcomes to impacted employees. - Manage day-to-day benefits administration, responding to inquiries from employees, managers, and vendors. - Support annual open enrollment activities, including vendor implementation, system updates and testing, communication development, and post-enrollment audits. - Collaborate with cross-functional teams on complex benefits projects; present team findings and recommendations to stakeholders. - Work directly with systems teams to support updates, enhancements, and maintenance of benefits systems. Qualifications - Minimum Qualifications: - BS/BA and 5 years of relevant experience -OR- - MS/MA or higher and 3 years of relevant experience - Preferred Qualifications: - Experience working at a DOE laboratory. - Extensive experience communicating benefits information to management, employees, and family members. - Hands-on experience with benefits and retirement program implementation and administration. - Proven success working on complex, multi-stakeholder projects. - Strong PC proficiency, including Windows, MS Word, Excel, Access, HRIS, and related systems. - Knowledge of state and federal regulations, as well as core principles and practices of benefits programs. - Excellent customer service skills, demonstrating responsiveness, professionalism, and effective communication. - Demonstrated ability to organize and prioritize work, take initiative, and drive workflow efficiencies. - Relevant professional license and/or certification. Requirements - Not Applicable Benefits - Medical insurance - Dental insurance - Vision insurance - Robust telehealth care options - Several mental health benefits - Free wellness coaching - Health savings account - Flexible spending accounts - Basic life insurance - Disability insurance* - Employee assistance program - Business travel insurance - Tuition assistance - Relocation - Backup childcare - Legal benefits - Supplemental parental bonding leave - Surrogacy and adoption assistance - Fertility support - Automatic enrollment in company-funded pension plan* - 401(k) savings plan with company match* - Up to 120 vacation hours per year - Ten paid holidays per year Company Description Pacific Northwest National Laboratory (PNNL) is a world-class research institution powered by a highly educated, diverse workforce committed to the values of Integrity, Creativity, Collaboration, Impact, and Courage. Every year, scores of dynamic, driven people come to PNNL to work with renowned researchers on meaningful science, innovations and outcomes for the U.S. Department of Energy and other sponsors; here is your chance to be one of them! At PNNL, you will find an exciting research environment and excellent benefits including health insurance, and flexible work schedules. PNNL is located in eastern Washington State—the dry side of Washington known for its stellar outdoor recreation and affordable cost of living. The Lab’s campus is only a 45-minute flight (or ~3 hour drive) from Seattle or Portland, and is serviced by the convenient PSC airport, connected to 8 major hubs.

• Implement and configure RHBK in production • Integrate via OAuth 2.0, OIDC and SAML 2.0 • Federate identities with AD/LDAP • Customize authentication flows • Produce technical documentation and architecture designs

Your role at Dynatrace This is a part-time, 24 hours/week, fully remote job opportunity. The Part-time Benefits Advisor supports the administration of core insured and retirement benefits across the LATAM region. This role is responsible for processing all new enrollments and employee benefit changes throughout the benefits lifecycle, ensuring accuracy across HR systems, vendor platforms, payroll, and invoices. The position partners closely with HR Business Partners, Payroll, Finance, Accounts Payable, and benefits vendors to deliver timely, accurate, and compliant benefits administration. This is a part-time employment opportunity. Key Responsibilities Benefits Administration (Lifecycle Support) - Provide day-to-day administrative support for core insured benefits across LATAM, including medical, life, disability, retirement, and work‑life programs. - Process all new benefit enrollments and employee changes, including life events, eligibility updates, and terminations, ensuring timely and accurate execution. - Support benefits administration from hire to exit, including ongoing maintenance and annual renewal activities, under guidance from senior team members. - Ensure benefit transactions comply with country specific plan rules, vendor requirements, and internal policies. - Assist with annual enrollment activities, audits, and data validation efforts. Vendor & Stakeholder Support - Act as an operational point of contact for benefits vendors and brokers related to enrollment updates, data exchanges, and invoice inquiries. - Respond to routine employee and HR Business Partner inquiries, escalating complex cases as needed. - Coordinate with Payroll teams to support accurate benefit deductions, contributions, and retroactive adjustments. - Partner with Accounts Payable and Finance to support vendor invoice processing and payment timelines. Invoice Reconciliation & Financial Support - Perform invoice reconciliation for benefits vendors by validating charges against enrollment data, eligibility records, payroll deductions, and supporting documentation. - Identify, track, and research billing discrepancies, supporting resolution in collaboration with vendors, Payroll, and Finance. - Monitor invoice status and assist with accruals and month‑end and year‑end close activities. - Maintain documentation to support audits and internal financial reviews. Data, Systems & Reporting - Maintain accurate benefits data related to enrollments and changes in HRIS and vendor systems. - Prepare standard reports on enrollments, participation, and benefits costs. - Utilize Microsoft Excel (including formulas, pivot tables, and data validation) to support reconciliations and reporting. - Follow established procedures to ensure data quality and operational consistency. Technology & Continuous Improvement - Use Microsoft tools (Excel, Outlook, SharePoint, Teams) to manage daily tasks and documentation. - Apply approved AI‑enabled tools (e.g., Copilot or similar automation tools) to improve efficiency and data accuracy. - Contribute to process documentation, standard operating procedures, and continuous improvement initiatives. What will help you succeedRequired Qualifications & Experience - Bachelor’s degree in Human Resources, Business, Finance, or a related field. - 2–4 years of experience in benefits administration, HR operations, payroll support, or financial reconciliation. - Experience processing new enrollments and ongoing benefit changes for insured and/or retirement plans. - Hands-on experience with invoice reconciliation and coordination with Finance or Accounts Payable. - Strong working knowledge of Microsoft Excel and Microsoft Office applications. - Experience using HRIS, payroll systems, and/or benefits vendor platforms. - Exposure to AI tools or automation in HR or operations is a plus. Skills & Competencies - High attention to detail and accuracy. - Ability to manage transactional work across multiple countries and vendors. - Basic analytical and reconciliation skills involving payroll and benefits data. - Clear, professional written and verbal communication skills. - Ability to follow established processes while identifying opportunities for improvement. - Professional handling of sensitive and confidential information. Preferred Qualifications - Experience supporting LATAM benefits or working in a multinational or shared‑services environment. - Familiarity with LATAM benefits compliance practices. - Experience using SAP SuccessFactors, particularly Employee Central and/or Benefits functionality. - Interest in learning and applying technology and AI to streamline HR operations. Why you will love being a Dynatracer - A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly. - Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research. - A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries. - An environment that fosters innovation, enables creative collaboration, and allows you to grow. - A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals. - A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all - A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team. Compensation and Rewards

Role Description The Solution Consultant is a domain and product expert in the Operational Excellence portfolio who drives customer confidence and accelerates decision-making by leading technical validation throughout the K–12 sales cycle. This role partners closely with Solution Consulting and Sales teams to uncover buyer needs, design viable solutions, eliminate technical blockers early, and deliver compelling demos and proofs of concept. The Solution Consultant ensures seamless technical handoffs and helps position PowerSchool as the trusted choice for K–12 decision-makers. Your day-to-day job will consist of: - Build deep expertise in a defined product group and associated buyer personas; act as the primary subject matter expert (SME) for active sales opportunities and represent the right product domain in multi-product pursuits. - Partner with SDRs and AEs in early discovery to qualify opportunities and assess alignment of systems, data flows, integration points, and non-functional requirements (e.g., security, scalability, accessibility) to support pursuit strategy. - Translate functional requirements into actionable solution designs and configuration options; lead product proofs of concept (POCs) to validate solution fit and convert pipeline. - Document MEDDPICC-aligned insights, particularly Metrics and Decision Criteria, in CRM in pursuit documentation. - Provide accurate, comprehensive responses to RFPs and RFIs that address the needs of functional buyers. - Serve as the SKU configuration SME to validate quotes against the proposed solution and customer technical landscape. - Design and deliver persona-specific demos, workshops, and proofs of concept that align product capabilities with buyer outcomes and Decision Criteria. - Maintain demo environments with up-to-date data, reusable scripts, scenario assets, and runbooks that support Sales progression. - Prepare detailed post-sale handoff materials to ensure seamless transitions to Services and Customer Success. - Provide structured feedback to Product and Enablement teams on gaps, objections, and content needed based on real-world sales cycles to enhance team effectiveness and performance. - Travel extensively (60–75%), with weekly customer visits common. Travel supports high-impact activities such as advancing strategic deals, conducting onsite demos, and leading executive workshops. Qualifications - Working knowledge of one K–12 technical domain (ERP and Talent Mgmt) and relevant K–12 buyer personas. - Understanding of K–12 district operations, funding models, and stakeholder priorities. - Able to co-lead customer demos and workshops and configure common demo scenarios live. - Familiar with integrations and data flows (including APIs, rostering, SFTP, authentication, basic security controls) and able to flag risks. - Clear written and verbal communication that explains technical topics to non-technical audiences. - Comfortable using Salesforce or a similar CRM for notes, artifacts, and basic MEDDPICC capture. - Strong organization and time management across multiple live pursuits. - 4+ years in solution consulting, sales engineering, implementation, or a related K–12 SaaS role. - Bachelor’s degree or equivalent experience. Preferred Qualifications - Experience delivering persona-based demos for K–12 buyers such as Superintendent staff, CIO, Finance, HR, and Procurement. - Experience contributing to RFPs, RFIs, or security questionnaires in the public sector. - Familiarity with EdTech standards and identity models such as Ed-Fi, OneRoster, LTI, SAML, and OIDC. - Able to build simple prototypes or data visualizations to show outcomes and ROI. - Able to reuse demo assets, runbooks, or checklists that improved team demo quality and consistency. Benefits - Comprehensive Insurance Coverage (including Medical, Dental, Vision, Pharmacy benefits, Life Insurance and AD&D) - Flexible Spending Accounts and Health Savings Accounts - Short-Term Disability and Long-Term Disability - Comprehensive 401(k) plan - Generous Parental Leave - Unrestricted paid time off (known as Discretionary Time Off - DTO) - Wellness Program, including ClassPass & Employee Assistance Program - Tuition Reimbursement - Optional Benefits: Pet Insurance, Identity Theft Protection, Student Debt Repayment Program and Prepaid Legal coverage A reasonable estimate of the base compensation range for this position is $63,900 - $119,200 USD. This compensation range is specific to the United States and it incorporates many factors including but not limited to an applicant's skills and prior relevant experience and training; licensures, degrees, and certifications; internal equity; internal pay ranges; and market data/range parameters. EEO Commitment PowerSchool is committed to an inclusive workplace. PowerSchool is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, sexual orientation, disability, age, or other legally protected status. Our inclusive culture empowers PowerSchoolers to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you have a disability and need an accommodation regarding our recruiting process, please let us know by emailing accomodations@powerschool.com.