American Specialty Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender, race, color, religion, creed, national origin, citizenship, ancestry, physical or mental disability, legally-protected medical condition, marital status, age, sexual orientation, genetic information, military or veteran status, political affiliation, or any other basis protected by applicable local, federal or state law. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact our Human Resources Department at (800) 848-3555 x6702.
Fax Administrator
Location
United States
Posted
4 days ago
Salary
$15 / hour
Seniority
Mid Level
No structured requirement data.
Job Description
Fax Administrator
American Specialty Health Incorporated
Role Description American Specialty Health Incorporated is seeking a Fax Administrator to support our Medical Necessity/Benefit Administration Department. This position will oversee all incoming faxes within the department. Remote Worker Guidelines: This position will be trained remotely and must be able to work from home (WFH) in a designated work area with company-provided technology equipment. This WFH position requires you have a stable connection to your Internet Service Provider with the ability to participate by video in online meetings over a reliable and consistent network. The internet connection must have a consistent 50 down/10 up Mbps minimum internet speed. 100 down/20 up is recommended to support higher quality video meetings. Responsibilities - Oversees all incoming Medical Necessity Review (MNR) Forms received by fax, mail or electronically. - Collects all faxes on an hourly basis. - Sorts, stamps, staples all faxes into seven categories: - MNR Forms - Resubmissions/Modification Forms - Claims - Tracers - Personal Faxes - Miscellaneous - Incomplete - Forwards MNR Forms and ReOpen/Modification Forms to the Front End Supervisor within 15 minutes of every hour. - Counts and logs the total number of faxes received hourly as well as the number of faxes in each category. - Calls practitioners regarding any fax transmittal problems and documents all phone calls in the communication log. A minimum of 35 calls must be made per day. - Delivers faxes for other departments via interoffice envelopes. - Sorts, logs, scans, and forwards incoming MNR forms received by mail to Front End Supervisor upon receipt. - Provides maintenance on the fax machines (change toner, etc.). - Assists with state required calling for adverse determinations. Qualifications - High school diploma or GED required. - From zero to one year general clerical experience. Core Competencies - Demonstrated ability to interact in a positive, respectful manner and establish and maintain cooperative working relationships. - Ability to display excellent customer service to meet the needs and expectations of both internal and external customers. - Excellent listening and interpersonal communication skills to identify critical core competencies based on success factors and organizational environment. - Ability to effectively organize, prioritize, multi-task and manage time. - Demonstrated accuracy and productivity in a changing environment with constant interruptions. - Demonstrated ability to analyze information, problems, issues, situations and procedures to develop effective solutions. - Ability to exercise strict confidentiality in all matters. Mobility - Primarily sedentary, able to sit for long periods of time. Physical Requirements - Ability to speak, see and hear other personnel and/or objects. - Ability to communicate both in verbal and written form. - Ability to travel within the facility. - Capable of using a telephone and computer keyboard. - Ability to lift up to 10 lbs. Environmental Conditions - Work-from-home (WFH) environment. Company Description American Specialty Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth, related medical conditions, breastfeeding, and reproductive health decision-making), gender, gender identity, gender expression, race, color, religion (including religious dress and grooming practices), creed, national origin, citizenship, ancestry, physical or mental disability, legally-protected medical condition, marital status, age, sexual orientation, genetic information, military or veteran status, political affiliation, or any other basis protected by applicable local, federal or state law. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact our Human Resources Department at (800) 848-3555 x6702. ASH will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
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