• Conducting merchant interviews and participating in reseller calls to understand pain points firsthand, while also synthesizing support tickets, feature requests, Pendo data, and usage metrics to build a complete picture of customer and partner needs. • Synthesizing discovery inputs into clear problem statements that align the team around what is being solved and why before solutioning begins. • Partnering with the broader product team to prioritize what gets built and when, with decisions weighted heavily toward features that drive revenue growth. • Maintaining and executing against a product roadmap that balances new features, platform improvements, and technical debt. • Clearly communicating the reasoning behind roadmap decisions to engineering, marketing, operations, and partner teams so everyone understands not just what is being built but why. • Owning launch readiness by coordinating across teams to ensure messaging, documentation, partner communications, and engineering work are all aligned and complete before a feature ships. • Using product analytics tools to analyze feature adoption and user behavior, and translating that data into a clear narrative that builds the case for what should be built, changed, or deprioritized. • Translating customer and business needs into clear specs, user stories, or PRDs that engineering can build from. • Embedded in the engineering team's daily rhythm, attending standups, refinements, and sprint planning, and reviewing completed work to ensure it meets the intended product outcome before release. • Partnering with marketing to review content, walk through feature use cases, and ensure messaging accurately reflects what the product is designed to do. • Working with operations to share product requirements, review documentation, and train the team on how new features work so they can effectively support merchants after launch. • Collaborating with the partnership team to gather and incorporate feedback from resellers and acquirers, and to coordinate release timing and communications so external partners are informed and prepared for every product change.

Role Description Join BILL as a Staff Product Marketing Manager on our Product Marketing team and own go-to-market for the integration stack and developer ecosystem that connects BILL's financial operations platform to the tools, systems, and workflows businesses already use. This is not a supporting role; you'll own positioning, launches, and commercial outcomes for one of BILL's most strategically important growth vectors. - Build a deep, defensible understanding of developer and buyer audiences across this ecosystem. - Synthesize customer, competitor, and market signal into a clear point of view. - Serve as the voice of the market in product planning. - Develop differentiated positioning and messaging for BILL's API, developer, and integration offerings. - Own end-to-end go-to-market for new API capabilities, platform features, and partner integrations. - Build the developer and integration marketing programs that attract, activate, and retain developers and customers. - Build repeatable, scalable sales enablement for the field. - Run win/loss analysis on platform and partner deals and translate findings into sharper positioning. Qualifications - 8+ years of B2B product marketing experience, including 3+ years marketing a platform, API, developer ecosystem, or embedded/infrastructure product. - Strong customer and market research instincts. - A track record of building and owning go-to-market programs for technical products. - Demonstrated ability to develop positioning and messaging for various audiences. - Experience building sales enablement that field teams actually use. - Background in fintech, payments, financial infrastructure, or enterprise software. Requirements - Direct experience marketing a two-sided platform or marketplace. - Familiarity with AI-agent ecosystems and LLM tool integration. - Experience at a company distributing through embedded or API-first channels. Benefits - 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP). - HSA & FSA accounts. - Life Insurance, Long & Short-term disability coverage. - Employee Assistance Program (EAP). - 11+ Observed holidays and wellness days and flexible time off. - Employee Stock Purchase Program with employee discounts. - Wellness & Fitness initiatives. - Employee recognition and referral programs. - And much more.

• Own product roadmap and strategy • Balance customer-driven features and technical debt reduction • Run regular roadmap reviews with leadership • Identify where AI and automation can improve product value • Partner with internal mortgage solutions experts • Act as connective tissue between engineering and product decisions • Stay involved in product execution and define success metrics

• Define the product vision aligned with company OKRs and the dynamics of the Open Finance ecosystem. • Make portfolio decisions: allocate effort across products, set cross-product prioritization criteria, and escalate to the executive board when needed. • Identify interdependencies, synergies and conflicts among the company’s products. • Continuously monitor the Open Finance ecosystem: regulatory developments, direct and indirect competitors. • Support prioritization and positioning decisions based on up-to-date competitive analysis. • Lead, develop and evaluate the PMs under your leadership. • Build career paths, provide one-on-one mentorship and strengthen the product culture within the team. • Prioritize data-driven decision making. • Ensure clear communication of portfolio decisions and act as the interface with Sales, Customer Success and Operations.