Title: Outcomes Manager - Lourdes - Part Time (RN or LSW) Location: Camden United States Job Description: At Virtua Health, we exist for one reason - to better serve you. That means being here for you in all the moments that matter, striving each day to connect you to the care you need. Whether that's wellness and prevention, experienced specialists, life-changing care, or something in-between - we are your partner in health devoted to building a healthier community. If you live or work in South Jersey, exceptional care is all around. Our medical and surgical experts are among the best in the country. We assembled more than 14,000 colleagues, including over 2,850 skilled and compassionate doctors, physician assistants, and nurse practitioners equipped with the latest technologies, treatments, and techniques to provide exceptional care close to home. A Magnet-recognized health system ranked by U.S. News and World Report, we've received multiple awards for quality, safety, and outstanding work environment. In addition to five hospitals, seven emergency departments, seven urgent care centers, and more than 280 other locations, we're committed to the well-being of the community. That means bringing life-changing resources and health services directly into our communities through our Eat Well food access program, telehealth, home health, rehabilitation, mobile screenings, paramedic programs, and convenient online scheduling. We're also affiliated with Penn Medicine for cancer and neurosciences, and the Children's Hospital of Philadelphia for pediatrics. Location: Lourdes Health System - 1600 Haddon Ave Remote Type: On-Site Employment Type: Employee Employment Classification: Regular Time Type: Part time Work Shift: 1st Shift (United States of America) Total Weekly Hours: 20 Schedule: 8:30a-5p weekdays, every 5th weekend, holiday rotation required Summary: Responsible for partnering with the physician and multidisciplinary team in coordinating patient care with the underlying objective of enhancing quality and cost effective care. Acts as a resource and patient advocate to facilitate a safe transition across the continuum. Position Responsibilities: Care Coordination - completes appropriate assessments and plans effectively to meet patient needs, monitors the length of stay and promotes efficient utilization of resources. Acts as a clinical expert and maintains ongoing knowledge of clinical practice guidelines. Engages the physician and builds seamless continuity of care and is the physicians single consistent resource. Problem resolution, patient/family communication. Helps identify factors impeding patient progression, resolves, escalates and documents as appropriate. Refers appropriate cases for Social Work intervention. Documentation - Appropriate and complete documentation of individual plan of care in EMR and case management documentation system. Metrics- Accountable to job specific goals, objectives and dashboards which contribute to the success of the organization. Participates in organizational improvement activities including patient satisfaction, Six Sigma committee, department and/or divisional teams and community activities. Compliance - understands and applies applicable federal and state requirement. Identify and reports compliance issues as appropriate. Position Qualifications Required: Required Experience: Minimum 3 years clinical nursing (RN) experience or Social Work Minimum of 1 year Case Management or other interdisciplinary experience including Homecare Coordination in an Acute Care setting or behavioral health in an inpatient outpatient or integrated behavioral health setting; understanding of Medicare, Medicaid, managed care and discharge planning. (3-5 years preferred) Excellent verbal and written communication skills, problem solving, critical thinking and conflict resolution. Required Education: RN or Masters prepared Social Worker Training / Certification / Licensure: RN or LSW required; LCSW considered Annual Salary: $79,719 - $123,934 The actual salary/rate will vary based on applicant's experience as well as internal equity and alignment with market data. Virtua offers a comprehensive package of benefits for full-time and part-time colleagues, including, but not limited to: medical/prescription, dental and vision insurance; health and dependent care flexible spending accounts; 403(b) (401(k) subject to collective bargaining agreement); paid time off, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, colleague and dependent life insurance and supplemental life and AD&D insurance; tuition assistance, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

• Lead end-to-end program management of key strategic initiatives across the CCO's Customer Excellence remit • Develop and maintain comprehensive initiative tracking frameworks, dashboards, and status reporting • Proactively identify risks, dependencies, and blockers; escalate and resolve with appropriate urgency • Ensure consistent governance standards, milestone tracking, and delivery cadence across all CE programs • Build and maintain strong relationships with key stakeholders across CE, Sales, Product, Finance, and Operations • Facilitate cross-functional alignment sessions, steering committee meetings, and executive briefings • Translate complex program status and insights into clear, compelling communications for senior leadership • Act as a trusted liaison between the Head of Transformation & Business Operations and CE team leads • Partner with the Sr. Director, Customer Excellence Transformation & Operations to define and maintain a prioritized CE initiative portfolio • Develop and apply prioritization frameworks that align with CCO strategic objectives and business impact • Monitor and direct resource allocation and capacity across the CE portfolio to optimize execution • Drive quarterly and annual planning cycles to ensure the portfolio remains aligned with evolving priorities • Establish and continuously improve PMO standards, tools, and processes across the CE organization • Define and implement best-practice project management methodologies tailored to CE's operating model • Identify opportunities to streamline workflows, eliminate duplication, and improve cross-team coordination • Support the development of a performance-driven culture through clear OKRs, KPIs, and accountability structures

Role Description Retool’s Service Delivery Managers own execution and delivery for a portfolio of high-impact Professional Services engagements. This is a hands-on, embedded delivery role. You will operate as the day-to-day delivery owner - bringing structure, accountability, and clarity across Retool teams, certified partners, and customers. This role is ideal for a service delivery professional who is comfortable operating autonomously and prefers deep ownership over a limited set of complex projects. - Own end-to-end delivery for a portfolio of high-impact Professional Services engagements - Maintain a deep understanding of project goals, technical context, and customer environment - Establish and maintain delivery structure: milestones, ownership, dependencies, and timelines - Build and maintain project plans with clear ownership, dependencies, and delivery milestones - Monitor project financial health, including scope, utilization, burn rate, and budget consumption; proactively identify expansion or change-order needs - Act as Retool’s delivery owner for partner-led engagements, holding partners accountable through governance - Partner closely with Solutions Architects to set the pace and manage scope - Lead customer communication with confidence: set expectations, run weekly syncs, and deliver weekly updates - Surface delivery, technical, or partner risks early and escalate with clear mitigation paths - Drive a clean project closeout and stakeholder handoff with minimal oversight Qualifications - 5+ years of experience in project, program, or service delivery management within SaaS, Professional Services, consulting, or agency environments - Proven ability to own complex, customer-facing delivery independently, from kickoff through closeout - Ability to engage credibly in technical delivery discussions, even without being hands-on in implementation - Experience managing multiple concurrent projects with senior stakeholders and competing priorities - Strong judgment in scope control, risk identification, and escalation - Demonstrated ability to hold external partners or vendors accountable through structured governance - Exceptional written and verbal communication skills, including executive-ready status reporting - Comfort operating in ambiguous, fast-moving environments where structure must often be created - Strong prioritization and time management across multiple concurrent engagements - (Nice to have) Experience with PSA tools (Rocketlane), enterprise SaaS implementations

• Provide coordination of planning for contractors and craft activities on a utility scale solar site • Develop and enhance relationships by providing superior service • Collaboratively develop site-specific inspections and test reports • Ensure all records required from the Quality Management system are controlled and maintained • Review mechanical job specifications, drawings, and submittals • Make daily inspections of work in progress • Witness mechanical benchmarks • Observe workers using tooling • Recommend revisions to methods of operation • Assist in resolving mechanical discrepancies • Communicate nonconformance and resolution activities • Oversee solar site land development activities • Manage subcontractors to ensure compliance with permit documents and project requirements