• Lead end-to-end execution of global programs, from planning through delivery and post-launch activities; • Manage complex, multi-region projects ensuring alignment with strategic business goals; • Provide clear and consistent communication to stakeholders, proactively identifying risks and driving resolution of critical issues; • Collaborate cross-functionally with engineering, product, and business teams to ensure alignment on priorities and deliverables; • Develop and maintain project plans, including timelines, resource allocation, and budget management; • Identify, assess, and mitigate risks, implementing strategies to minimize potential impact on delivery; • Monitor program performance through data and metrics, driving informed decision-making and continuous optimization; • Promote continuous improvement of program management processes, increasing efficiency and effectiveness; • Ensure a strong customer-focused approach by applying knowledge of support processes and delivering high-quality solutions.

• Provide specialist creative/digital expertise across projects and business opportunities, including, but not limited to, video production, app development, gamification, websites, and booth build outs • Partner with account teams and creative and digital team to shape impactful deliverables in consideration of client needs • Support project scoping activities, building timelines and budgets based on project briefs • Work with operations and resource teams to support planning, prioritization, and allocation activities • Monitor project scope, budgets, timelines, risks, and dependencies, managing challenges and escalation where required • Coordinate cross-functional teams to ensure aligned, efficient, and high-quality project execution • Identify opportunities to improve delivery approaches, operational processes, and team effectiveness • Stay informed on new technologies, digital trends, customer engagement approaches, and industry developments relevant to healthcare communications

Role Description AECOM is seeking a talented and experienced Design Manager to be based out of any AECOM office with some telecommuting and expected travel. The qualified candidate will oversee a wide variety of colocation and hyper-scale data center projects from site due diligence, campus planning, conceptual/schematic/detailed design through construction documents, and construction administration. The ideal candidate has experience managing the design of colocation and hyper-scale data centers, has a background in electrical engineering or mechanical engineering, and possesses exceptional written and verbal communication skills. This position offers the flexibility of a remote work schedule and can be based from a variety of locations in the US where AECOM has an office. Although the position is primarily remote, periodic travel may be required for client meetings, key project milestones, onsite collaboration sessions, or other business-critical activities. Travel is expected to be occasional and scheduled in advance. AECOM is a leader in the global data center consulting industry with robust teams in the Americas, Europe, Africa, Asia, and Australia. In this role, you will have the opportunity to work with our teams around the world on high-profile, fast-paced data center projects for global clients. This is a hands-on, client-facing role with an opportunity for upward career mobility. Job Responsibilities - Lead data center due diligence and design teams to deliver projects that meet the client’s requirements, on schedule and to a high degree of quality. - Design disciplines will include architecture, civil, structural, mechanical, electrical, plumbing, security, fire protection, ICT, and BMS/EPMS. - Develop and enforce multi-site project and program management plans. - Host and attend meetings with clients and external stakeholders. - Proactively manage and communicate change throughout the project both within AECOM and to our clients. - Identify problems early and develop creative solutions. - Proactively communicate with all stakeholders to provide project updates and resolve outstanding issues. - Develop technical and financial proposals for new and add/move/change data center design projects. - Develop trusting relationships with client stakeholders/buyers. Qualifications - Minimum Qualifications: Bachelor’s degree in Architecture, Mechanical Engineering or Electrical Engineering, plus ten (10) years of relevant experience or demonstrated equivalency of experience and/or education. - Preferred Qualifications: Master’s degree in Architecture, Mechanical Engineering or Electrical Engineering. - Professional Engineer (P.E.) or Architecture License. - 12 years of relevant experience in design and/or project management. - Lean Six Sigma Certification. - Uptime Institute Accredited Tier Professional. - Active or recent leadership in data center and mission-critical trade organization. - 12 years in colocation and/or hyper-scale data center design management & engineering. - Excellent communication (written/oral). - Ability to work in dynamic, time-sensitive situations and with minimal oversight. - Team leadership skills. - Strong interpersonal and presentation skills. Requirements - Relocation is not available for this position. - Sponsorship is available for this position. - All newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment. Benefits - Medical, dental, vision, life, AD&D, disability benefits. - Paid time off, leaves of absences, voluntary benefits. - Flexible work options, well-being resources, employee assistance program. - Business travel insurance, service recognition awards. - Retirement savings plan, employee stock purchase plan.

Requisition Number: 2372393 Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Training classes start soon - apply today! Turn on the news on any night of the week and you're likely to hear about the changes that are sweeping through our health care system. It's dramatic. It's positive. And it's being led by companies like Optum, part of the UnitedHealth Group family of businesses. Now, you can take advantage of some of the best training and tools in the world to help serve our members by interfacing and solving issues with their health care providers. As part of our Provider Services group, the quality of support you deliver will directly translate into better care for their patients This is no small opportunity. This is where you can bring your compassion for others while building your career. Primary Responsibilities: - Answer incoming phone calls from health care providers (i.e. physician offices, clinics) and identify the type of assistance the provider needs (EG. benefit and eligibility, billing and payments, authorizations for treatment, explanation of benefits) - Focus on resolving issues on the first call, navigating through complex computer systems to identify the status of the issue and provide appropriate response to caller - Deliver information and answer questions in a positive manner to facilitate solid relationships with providers and their staff - Complete the documentation necessary to track provider issues and facilitate the reporting of overall trends - Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so This role is equally challenging and rewarding. You'll interact with providers with the intent to develop a relationship with them. Within a high volume setting, you'll need to develop knowledge of our various products and multiple levels of benefits within each product in order to best assist our providers/customers. Required Qualifications: - High school diploma, GED or equivalent work experience - Familiarity with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications - Demonstrated ability to listen skillfully, collect relevant information, build rapport and respond to customers in a compassionate manner - Skilled in problem solving to quickly assess current state and formulate recommendations Preferred Qualifications: - 1+ year of experience in a related environment (i.e. office, administrative, clerical, customer service, etc.) using phones and computers as the primary job tools - Health care experience At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Optum is a drug-free workplace. © 2026 Optum Global Solutions (Philippines) Inc. All rights reserved.