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Burq

We make it easy for businesses to offer delivery!

Senior Solutions Engineer

Solutions EngineerSolutions EngineerFull TimeRemoteSeniorTeam 11-50H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

4 days ago

Salary

0

Seniority

Senior

3 yrs expEnglishJavaScriptPython

Job Description

Senior Solutions Engineer

Burq

• Lead technical discovery with prospects to understand their existing delivery stack, carrier relationships, OMS/WMS/TMS integrations, and operational pain points. • Build and deliver tailored demos of Pulse AI and the full API — adapted to each prospect’s vertical (restaurant, grocery, retail, pharmacy, parcel, and more). • Scope and run proof-of-concept integrations, guiding prospects’ engineering teams through Burq’s API from webhook setup through live order flow. • Stay hands-on through the initial implementation on key deals — driving the first production orders before a clean handoff to post-sales and the forward deployed team. • Architect end-to-end delivery solutions for multi-stakeholder enterprise deals, spanning a customer’s engineering, operations, and procurement teams. • Respond to RFPs, security questionnaires, and technical due-diligence requests with clarity and speed. • Produce clean, detailed integration specs and handoff documentation for post-sales and engineering. • Surface prospect feedback and recurring objections to product and engineering to shape the roadmap — you are a primary voice of the customer in the pre-sales motion.

Job Requirements

  • 3–6 years in a technical, customer-facing role — Solutions Engineer, Sales Engineer, Forward Deployed Engineer, Implementation Engineer, or Developer Relations.
  • Experience in logistics, supply chain, transportation, delivery, or an adjacent industry. This is not a role we’ll teach the domain to — you already understand how delivery and fulfillment work.
  • Comfortable reading and writing code — you can walk a prospect’s engineering team through a REST API integration hands-on. Python, JavaScript, or similar.
  • Familiarity with TMS, OMS, and WMS platforms, and how they connect across an enterprise tech stack.
  • Strong commercial instinct — you can qualify a deal, navigate a multi-stakeholder buying process, and know when to accelerate versus slow down.
  • Excellent at translating technical capability into business value. You speak both API and P&L.
  • Experience with parcel, last-mile, or multi-carrier environments is highly valued.
  • Self-directed and energized by a fast-moving startup environment where you’ll help define how the function is run.
  • Nice to Have
  • Background in marketplace, on-demand, or gig-economy platforms.
  • Experience with delivery management platforms, route optimization tools, or carrier aggregators.
  • Familiarity with EDI, carrier APIs, label generation, or tracking event streams.
  • Exposure to enterprise retail, grocery, or pharmacy logistics at scale.

Benefits

  • Fully Remote
  • Medical, Vision and Dental Insurance
  • Reimbursement for educational courses

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