• Assess and optimize client sales and service processes across various industries, including new business and customer retention sales processes and channel and self-service sales processes. • Design and implement scalable sales and go-to-market strategies to achieve client goals. • Deliver best-in-class consultancy on sales, revenue, and service operations. • Stay updated on sales/service methodologies to provide recommendations for various industries. • Develop and implement comprehensive training plans for process and technology adoption. • Serve as a knowledgeable resource for fellow consultants, demonstrating internal value.

• Build and convert a strong pipeline within Financial Services by actively engaging with the wider innovation ecosystem. • Establish and nurture relationships across emerging FinTech communities, partners, and industry bodies. • Understand client priorities and market disruption trends, translating these into innovative solutions. • Win professional services contracts and consistently meet or exceed sales targets. • Take full accountability for opportunity creation and pursuit from early-stage qualification through to close. • Lead compelling presentations, workshops, and negotiations with senior stakeholders.

• Owning and executing a portfolio of renewal contracts in an assigned territory • Ensuring all renewals occur on time • Identifying growth opportunities and providing insights to the business that improve future business outcomes • Identifying and escalating risk within customer portfolio • Partner with Account Executives to develop and execute win/win negotiation strategies for account contract renewals that maximize long term contract value while protecting and enhancing customer trust • Own, drive and manage the renewal process with customers, including renewal quotes and renewal opportunities, in collaboration with Customer Success, Finance, Legal, Deal Desk and Sales teams to ensure all contracts are timely and accurate • Maximize account growth opportunities by playing an active role on the account team and helping to identify incremental opportunities aligned to activities within the renewal playbook • Identify customer requirements, uncover roadblocks, and demonstrate strong account management and commercial capabilities to drive renewal to on-time closure (OTRR: On Time Renewal Rate & Revenue Retention will be a KPI) • Provide Customer Success Management and Sales with complete visibility to renewals and involve Algolia Leadership as required • Accurately maintain/update and provide renewal forecast of your territory and communicate any renewal risk to internal resources to develop resolution strategies • Follow and adhere to best practices for all internal processes, including, but not limited to, Opportunity Management, Data Quality and accuracy, Quotations and Forecasting • Achieve financial and strategic targets for minimizing attrition, positioning favorable terms, boosting incremental revenue via up-sells, cross-sells and add-ons, and maximizing customer value • Accurately forecast and manage pipeline on a monthly and quarterly basis

• You implement strategies for effective lead generation, faster conversion and targeted upselling with existing customers • You are actively involved in operational sales — from cold outreach and video-call demos to closing deals • You handle incoming inquiries from leads across all channels and drive them to close • You design and run campaigns for targeted lead acquisition • You provide the team with a comprehensive overview of competitors and the overall market • You represent viind at relevant trade shows and events — individually or as part of the team • You use HubSpot as the central CRM and maintain all information there • You regularly adjust sales forecasts based on current developments • You work closely with Mishal (Head of Sales) to continuously improve our strategies • You play a central role in helping viind advance the digitalization of Germany and contribute to our sustainable sales success