• Lead a strategic, industry-focused delivery organization within Testlio’s EMEA region to drive world-class customer outcomes, operational maturity, and long-term retention. • Use your extensive domain expertise to challenge, recommend, and partner with enterprise clients and internal cross-functional teams to drive strategic testing solutions. • Ensure client onboarding, pilot implementations, and value realization are exceptional to optimize new logo acquisitions and account expansion opportunities. • Partner closely with the Sales organization to orchestrate pre-sales strategy, and identify, win, and grow revenue opportunities within your existing portfolio and new prospects. • Create and deliver executive-level status reports that properly communicate engagement progress, performance KPIs, and vertical financial health tailored to the proper audience. • Collaborate with peers on the Delivery Leadership team and cross-functional departments (such as Community and Operations) to continually improve customer experience and scale the freelance tester network. • Process yearly renewals for clients inclusive renewal planning, commercial conversations, and closure.

• Hold end‑to‑end accountability for programme and transition delivery, recovery, and commercial performance from pre‑contract through production launch. • Translate Atos strategy and contractual commitments into structured, executable programmes aligned to business objectives, cost, timescale, and scope. • Lead programme governance across complex, multicultural environments with multiple internal teams and third‑party suppliers, ensuring compliance with Atos and customer standards. • Own contractual and commercial delivery, including scope definition, workstream alignment, and active management of risks, issues, and dependencies to protect revenue and margin. • Establish and control programme financials, including budget creation from bid stage, workstream allocation, forecasting, and transparent financial reporting. • Direct programme planning, delivery, and synchronization of Atos and third‑party milestones across sourcing, onboarding, build, validation, and launch phases. • Challenge business and technical solutions constructively to drive improvements in speed, cost, quality, and delivery effectiveness. • Lead, motivate, and hold programme leadership teams accountable through clear objectives, performance reporting, and recovery planning where required. • Act as the primary internal point of leadership for programme activities, leading senior customer reviews covering cost, schedule, quality, and technical performance. • Drive continuous improvement through the adoption of programme standards, KPIs, best practices, lessons learned, and effective operating rhythms.

• AI and Automation Strategy for Quality • Define and own the strategy to scale quality through automation, software-based quality controls, and AI-enabled monitoring, reducing reliance on manual audit headcount. • Build AI-driven monitoring that flags error signals in real time and surfaces risk patterns before they result in operational or patient-facing errors. • Partner with Engineering and Product to embed automated quality checks directly into operational systems so quality is enforced at the point of work, not inspected afterward. • Maintain a forward roadmap for emerging quality capabilities, evaluating new tools and techniques and integrating them into the operating model as they mature. • Shift the quality function from detecting errors after they occur to preventing them upstream through process controls, system design, and early-signal monitoring. • Identify the conditions and process points that produce errors and drive design changes that remove the failure mode rather than catching it later. • Build predictive indicators that allow the organization to intervene before a defect becomes a realized error. • Own an escalation framework with assigned owners, target resolution dates, and defined escalation paths for every cross-functional quality issue. • Drive quality issues to resolution across operational partner teams, holding partner leaders accountable to committed timelines. • Originate and complete cross-functional quality improvement initiatives with documented, measurable outcomes such as error rate reduction or implemented process change. • Engage partner leadership the moment issues are identified rather than allowing them to persist across review cycles. • Maintain a live initiative tracker covering milestones, owners, status, and blockers for all active quality projects. • Deliver staffing models, reporting standardization, and automation roadmaps on committed timelines without requiring repeated direction. • Escalate blockers quickly with a written proposed path forward, and ensure no initiative stalls without timely escalation. • Maintain deep fluency across the core operational workflows the quality function oversees. • Lead structured deep-dives and produce data-supported root cause analyses that identify the issue, the root cause, supporting data, and a specific corrective action. • Independently diagnose error patterns and drivers in executive settings without reliance on prepared summaries. • Produce structured pre-reads and prep materials for executive and business reviews. • Deliver clear, data-driven narratives covering metrics, trends, root cause, actions taken, and open items. • Independently own leadership communication and delivery to senior operational audiences, including the executive team. • Lead and develop the quality team across audit, analysis, and quality engineering functions. • Build reporting infrastructure and quality systems that give leadership real-time visibility into error rates and drivers. • Partner with Engineering and Product to embed quality monitoring and automated controls into operational platforms.

Role Description VetEvolve is a private equity–backed, rapidly expanding veterinary services organization. The Senior Director, Talent Acquisition is responsible for designing and executing a scalable, field recruiting strategy that fuels growth, strengthens hospital performance, and positions VetEvolve as an employer of choice. This leader operates at both strategic and tactical levels by developing clear plans, documenting how each component drives success, and ensuring rapid, consistent execution. - Develop, document, and communicate a comprehensive Field Talent Acquisition strategy aligned with organizational goals and outcomes. - Partner directly with the SVP, Operations (within the COO’s vertical) to ensure field recruiting priorities are met with urgency, quality, and consistency. - Align closely with the Chief People Officer to integrate field TA into the broader talent and culture strategy. - Accountability as leader in organization including but not limited to participating in shaping the field TA business direction and priorities in alignment with organization, cross-functional leadership, financial accountability, and executive communication. - Define the structure, responsibilities, and goals of the field TA function, including team design, budget planning, and performance targets. - Collaborate with HR and Field Leadership on workforce planning to forecast and prioritize field hiring needs. - Provide insight and recommendations to senior leadership regarding hiring trends, relief partnerships, and spend optimization. - Translate strategy into tactical playbooks, tools, and repeatable processes to ensure consistent, high-quality execution. - Prepare clear, data-driven reports and presentations for senior leadership and the Board, highlighting performance, risks, and mitigation plans. - Identify gaps in capabilities, tools, and technology. - Monitor key recruiting metrics (time-to-fill, cost-per-hire, quality-of-hire, relief spend, student conversion) and adjust strategies as needed. - Manage vendor partnerships, recruitment platforms, and external resources to optimize performance and cost. - Ensure agility in execution by pivoting strategies and resources in response to evolving business priorities. - Lead, coach, and develop the field TA team to deliver results with urgency, accountability, and excellence. - Set and monitor team goals and MBOs; evaluate performance and address gaps promptly. - Foster a culture of continuous improvement, collaboration, and transparency. - Partner with Field Operations to align recruiting capacity with practice needs, including relief coverage strategies. - Design and implement recruiting campaigns for field roles across veterinary hospitals. - Responsible for planning, managing, and delivering on P&L. - Proactively manages key internal and external stakeholders to ensure alignment, clarity of expectations, and timelines needed to deliver outcomes. - Collaborate with HR, Marketing and Operations to strengthen VetEvolve’s employer brand and candidate experience. - Support Student Programs to build and manage robust pipelines through university partnerships, externships, and professional networks. Qualifications - 7+ years of progressive Talent Acquisition leadership experience, including 5+ years in senior, multi-functional roles. - 3+ years of experience within the veterinary medicine industry preferred. - Proven success scaling recruiting operations in a PE-backed or high-growth environment. - Demonstrated ability to build systems, teams, and processes that deliver measurable results. - Strong skills in workforce planning, reporting, recruiting technology, and process improvement. - Excellent communication skills, including experience preparing Board-level materials. - Ability to balance strategic design with hands-on execution. - Experience managing recruiting budgets, vendor partnerships, and cross-functional initiatives. - Familiarity with recruitment marketing, student pipelines, and campus programs preferred. Requirements - Business travel required as needed, estimated approximately 25% of the time. Equal Opportunity VetEvolve is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. Ready to Learn More? We look forward to learning about your unique priorities and goals and working together with our local hospital teams to support you.