The Role We're looking for a strategic, commercially minded Client Executive Director to manage and grow Fusion's most important enterprise client relationships. As a Principal-level individual contributor within the Revenue organization, you will serve as both a trusted advisor and growth leader for a portfolio of high-value accounts. You will own renewal strategy, expansion opportunities, executive stakeholder engagement, and long-term account planning while helping clients advance their enterprise resilience programs. This role requires a unique combination of value-based selling, executive relationship management, business consulting, and commercial leadership. You will partner closely with Customer Success, Product, Legal, Finance, and Revenue Operations to drive customer outcomes, protect recurring revenue, and identify opportunities for growth across Fusion's platform. This is a high-impact opportunity for someone who thrives in complex enterprise environments, enjoys influencing executive stakeholders, and wants to play a critical role in Fusion's long-term growth strategy. Key Responsibilities - Own a portfolio of strategic enterprise accounts, driving retention, expansion, and long-term customer value. - Develop and execute comprehensive account plans that align customer objectives with Fusion's solutions and roadmap. - Lead all renewal activities from initial planning through contract execution. - Identify and pursue expansion opportunities across Fusion's product portfolio. - Build ROI-driven business cases and value narratives that resonate with executive stakeholders. - Facilitate Executive Business Reviews (EBRs/QBRs) that demonstrate program progress, business outcomes, and future opportunities. - Develop and maintain strong relationships with business, operational, and executive stakeholders across customer organizations. - Negotiate complex commercial agreements, including multi-year renewals and enterprise-wide expansions. - Collaborate with Customer Success teams to align account health, adoption metrics, and customer outcomes. - Monitor renewal and expansion pipelines, maintaining accurate forecasting and CRM data. - Represent Fusion at customer events, industry conferences, advisory boards, and executive briefings. - Provide customer feedback and market insights that influence product strategy and go-to-market initiatives. - Mentor junior Client Executives and contribute to team best practices and strategic initiatives. Knowledge, Skills, and Abilities - Demonstrated expertise in enterprise account management, consultative selling, and customer growth strategies, within Financial Services prefered. - Strong value-selling capabilities, including the ability to build ROI-based business cases and executive presentations. - Exceptional executive presence and ability to engage effectively with C-suite stakeholders. - Deep understanding of strategic account planning and customer lifecycle management. - Strong commercial acumen with experience negotiating complex enterprise agreements. - Ability to navigate sophisticated stakeholder environments and organizational dynamics. - Excellent communication, presentation, and relationship-building skills. - Strong analytical skills with the ability to leverage account data, adoption metrics, and business outcomes to inform strategy. - Experience using CRM platforms and forecasting methodologies, preferably Salesforce. - Knowledge of enterprise resilience, business continuity, risk management, governance, compliance, or related disciplines is a plus. - Ability to balance strategic planning with tactical execution across multiple enterprise accounts. Qualifications (Education and Experience) - Bachelor's degree in Business, Marketing, Communications, Management, or a related field. - 8+ years of enterprise account management, strategic sales, customer success, or related B2B experience. - Proven track record of achieving or exceeding revenue, retention, and expansion targets. - Experience managing large, complex enterprise accounts with multiple stakeholders and business units. - Demonstrated success developing executive relationships and influencing strategic decision-making. - Experience leading contract negotiations and renewal strategies for enterprise customers. - Experience with SaaS, enterprise software, or technology solutions preferred. - Experience within enterprise resilience, business continuity, operational risk, GRC, or related markets is preferred. Milestones for the First Six Months In One Month, You Will: - Complete onboarding and develop a strong understanding of Fusion's platform, products, and market positioning. - Meet key internal stakeholders across Customer Success, Product, Finance, Legal, and Revenue Operations. - Review assigned accounts and gain familiarity with renewal schedules, account health, and growth opportunities. - Learn Fusion's sales methodology, forecasting processes, and account planning framework. - Identify immediate renewal risks and strategic priorities within your portfolio. In Three Months, You Will: - Establish relationships with key stakeholders across your assigned accounts. - Complete strategic account plans for priority customers. - Lead customer meetings independently, including executive discussions and renewal planning sessions. - Develop and present value-based business cases supporting renewal and expansion opportunities. - Build a reliable renewal and expansion forecast with identified growth opportunities across your portfolio. In Six Months, You Will: - Own all renewal and expansion activities for your assigned portfolio. - Deliver Executive Business Reviews that clearly demonstrate customer value and strategic direction. - Have multi-year account plans in place for key customers. - Successfully progress renewal and expansion opportunities through Fusion's sales process. - Serve as a trusted advisor to customer executives while consistently driving retention and growth objectives. - Contribute strategic insights and best practices that strengthen Fusion's overall revenue organization. Compensation & Benefits The annual base salary range for this position is $110,000-$125,000, depending on the candidate's experience, qualifications, and relevant skill set. This position is also eligible for variable compensation tied to renewal, expansion, and portfolio growth objectives. Fusion offers a comprehensive benefits package including medical, dental, vision, and a 401(k) plan. Disclaimers Fusion is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, pregnancy, military service or discharge status, genetic information, sex, sexual orientation, gender identity, or national origin. Nothing in this job posting should be construed as an offer or guarantee of employment.

Role Description As a Senior Account Director at Salt Media, you’ll serve as the senior strategic lead on marquee client partnership, owning the full account relationship from long-term business outcomes to day-to-day delivery excellence. Operating at the intersection of client strategy and team leadership, you’ll set the standard for how Salt Media shows up on its most important partnerships. You’ll lead a portfolio anchored by a Foundational Tier partner, responsible for driving organic growth, stewarding senior client relationships, and setting the strategic direction for your account pod. With full ownership of financial performance, resourcing, and people development, you’ll act as both the client’s most trusted media partner and an internal leader who builds capability across the account team. You bring a senior presence that clients trust and teams look up to. You lead QBRs, set annual media roadmaps, protect margin, and develop junior and mid-level talent with clarity and intention. You move fluidly between big-picture strategy and precise execution, and you know how to align cross-functional teams around a shared goal. Qualifications - 8–12 years of experience in the marketing industry, including 7+ years in account management or a senior client-facing role within a media or integrated agency. - Proven track record managing marquee client relationships—including large-scale, multi-channel programs with complex stakeholder environments. - Demonstrated people management experience, including direct report oversight, performance management, and career development. - Strong financial acumen, including full ownership of account budgets, scope negotiations, margin management, and revenue forecasting. - Experienced in vendor contracting, partner management, and SOW negotiation, with a reputation for building high-trust, long-term relationships. - Excellent communicator and confident senior presenter; able to command the room in client QBRs, executive briefings, and internal planning sessions. - Strategically and commercially minded, with the ability to connect media investment to measurable business outcomes and proactively identify growth opportunities. - Highly organized, decisive, and calm under pressure; able to lead a team through ambiguity while maintaining clarity of direction. Requirements - Lead a portfolio of accounts or a defined functional pod end-to-end, owning delivery outcomes across all campaign phases and program types. - Standardize account and project planning tools, workflows, and operating rhythms within your pod; drive cross-functional clarity across creative, media, and integrated partners. - Oversee resourcing and team capacity planning; proactively identify and resolve bottlenecks before they impact delivery. - Set and uphold quality standards across all outputs, ensuring every deliverable reflects Salt Media’s standard of excellence. - Act as a senior escalation point for operational issues; partner with the Managing Director to resolve complex delivery challenges. - Identify and implement process improvements that increase efficiency, delivery quality, and team effectiveness at the portfolio level. - Own the contractual and commercial relationship with vendors and media partners, from onboarding and paperwork through renewal and offboarding. - Negotiate vendor contracts, rate cards, and statements of work, securing favorable commercial terms and clearly defined deliverables. - Ensure SOW and contract compliance across all vendor engagements; flag commercial risks, renegotiate where needed, and document variances against agreed terms and budgets. - Manage vendor billing, purchase orders, and invoice reconciliation; ensure vendor spend is accurately tracked against budgets and reconciled with Finance. - Provide senior oversight and guidance to junior team members on vendor contracting and financial compliance within your team. - Own account budgets across your portfolio; draft and negotiate scopes, model resourcing scenarios, and make allocation decisions to protect margin. - Monitor financial performance throughout the campaign lifecycle; identify scope creep, flag risks, and implement course corrections with urgency and transparency. - Partner with Finance on forecasting, revenue recognition, and client billing; lead financial conversations with clients at QBR and annual planning touchpoints. - Adjust resourcing to protect margin and balance delivery; collaborate with the MD and SVP on commercial strategy, contract renewals, and SOW negotiations. - Uphold integrity, transparency, and professionalism in all financial practices, setting the example for the broader team. - Lead organic growth planning and strategy for assigned accounts; develop and present multi-year investment roadmaps, innovation frameworks, and expansion opportunities. - Build and maintain senior-level client relationships, acting as a strategic advisor who proactively connects client business objectives to media opportunities. - Drive senior-level engagement touchpoints including QBRs, annual planning sessions, and executive briefings; align internal teams around client priorities ahead of each interaction. - Identify and develop new business opportunities within existing accounts, championing integrated and cross-functional solutions that expand Salt Media’s footprint. - Contribute to new business pitches, RFP responses, and agency thought leadership where relevant. - Manage and develop direct reports; own performance conversations, goal-setting, and career development planning for your team. - Build team capability and bench strength through deliberate coaching, structured feedback, and stretch assignments. - Model the leadership behaviors and professional standards that define Salt Media’s account team culture. - Contribute to team-wide planning processes, hiring decisions, and operational improvements in partnership with the departmental leadership. - Champion a culture of accountability, clarity, and continuous improvement within your account pod. Benefits - Competitive salary with hybrid or fully-remote options depending on location preference. - Quality healthcare. - Profit-sharing plan. - A healthy dose of autonomy in how you shape your role and manage your workflow. Company Description Salt Media is committed to Equal Employment Opportunity and to attracting and retaining the most qualified employees regardless of race, national origin, religion, sexual orientation, gender, age or disability.

• Lead analytics to evaluate account performance, market share, chargebacks, channel mix and pathway positioning. • Analyze payer coverage policies, utilization management requirements, and reimbursement dynamics impacting access to the company’s oncology therapy. • Monitor policy evolution and identify access risks and opportunities for the product. • Evaluate reimbursement trends, patient services utilization, and claims approval rates. • Develop analytics related to oncology provider economics, including reimbursement benchmarks and buy-and-bill dynamics. • Assess the impact of reimbursement methodologies such as ASP+, temporary and permanent J-codes, and pass-through status. • Support analyses related to site-of-care dynamics across community oncology practices, hospital outpatient departments, and academic centers. • Evaluate provider adoption drivers including reimbursement predictability, margin considerations, and operational barriers. • Develop and maintain dashboards and reporting tools that provide ongoing visibility into payer coverage, account performance, patient access metrics, and market trends. • Integrate multiple internal and external data sources (e.g., claims, 3PL, HUB, and syndicated datasets) to produce actionable insights. • Partner with Sales Ops teams to ensure high-quality data governance, cataloging, and data readiness for market access analytics. • Conduct ad hoc analyses to answer complex commercial questions and identify drivers of brand performance. • Generate insights that inform pricing strategy, contracting scenarios, access strategy, and launch readiness planning. • Support forecast assumptions and scenario modeling by integrating insights across patient, physician, and payer dynamics. • Champion best practices in analytics methodology, data visualization, and insight communication. • Contribute to the development of scalable analytics capabilities supporting the Market Access organization. • Serve as the primary analytics partner for Market Access teams. • Collaborate with Pricing & Contracting, HEOR, Patient Services, Trade & Distribution, Access Marketing and Market Access Field teams to generate insights supporting access strategy. • Translate complex analyses into clear recommendations for leadership decision-making.

Role Description The Program Director reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards. The Program Director will lead planning and implementation activities for Northwestern Memorial HealthCare. This will include managing a portfolio of projects of strategic and operational importance to the organization. The Program Director will: - Develop project work plans and performance metrics. - Monitor work plans and metrics to assure activities are executed on-time and on-budget. - Coordinate internal and external resources to complete activities as assigned using established Process Improvement and Project Management Methodologies. - Effectively communicate at all levels of Management. - Work closely with managers, directors, and analysts to develop work plans, metrics, and resources to achieve the department’s strategic goals and objectives. Responsibilities: - Provide Leadership to an assigned portfolio of projects/initiatives through active engagement of NM Executives and all stakeholders. - Lead activities including project proposal/charter definition, budget development, resource allocation, management, information distribution, and meeting facilitation. - Provide proactive, clear, concise, and timely communications regarding the status of all initiatives and overall performance reporting among team members, NM Executives, and vendor partners. - Facilitate continuous exchange of ideas, information, and developments. - Recommend solutions that add value, strengthen project or operational outcomes, and exhibit an understanding of Sponsor or user needs. - Accountable for delivering projects and operational initiatives on-time and on-budget, including successful execution/activation, closeout, and stabilization that meet stated Sponsor and stakeholder outcomes. - Lead in organizational development and enhancement of management competence. - Develop educational, coaching, and mentoring programs necessary to support the evolution as an execution-centered organization. - Set explicit priorities, establish effective action plans, and anticipate obstacles and alternatives for challenging but realistic work goals. - Direct and mobilize an organization by strategic thinking, decisiveness, enthusiasm, competence, and integrity. - Deal with the changing environment and lead/facilitate and manage change efficiently and effectively where appropriate. - Exhibit unquestionable integrity, credibility, and character with demonstrated high moral and ethical behavior. Qualifications - Bachelor’s degree and minimum 8-10 years industry experience or Master’s degree and minimum 3 years experience. - Strong Knowledge of Microsoft: Word, Excel, PowerPoint, Project. - Demonstrated project management and organizational skills. - Demonstrated analysis and problem-solving skills. - Excellent oral and communication skills. - Demonstrated ability to effectively establish and maintain working relationships with peers and constituents at all levels of the organization. - Excellent capability to lead projects with budgets in excess of $1,000,000. - Demonstrated strong leadership capabilities. - Strong skills in working with and negotiating with external vendors. Requirements - Master’s degree in related field preferred. Benefits - Wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being. - Protection for unexpected life events. - Sign-on Bonus Eligibility (if sign-on bonus offered for position): Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign-on bonus. - Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.