Pensou Nuvem, Pensou Select.
Mid-level Cloud Analyst
Location
Brazil
Posted
1 day ago
Salary
0
Seniority
Senior
Job Description
Mid-level Cloud Analyst
Select Soluções
• Ensure the technical sustainment/support of clients' AWS environments • Operate with quality, security, predictability and continuous improvement • Contribute to reducing incidents, evolving operations and increasing the cloud maturity of managed environments • Support clients with technical guidance, clear communication and a consultative approach.
Job Requirements
- Sustainment/support of AWS environments
- Linux, command line, log analysis and performance troubleshooting
- Provide operational support to clients for operational tasks, incidents, requests and changes
- Troubleshooting for AWS services, Linux systems, networks, applications and cloud infrastructure components
- Incident investigation and resolution, including root cause analysis and prevention of recurrence
- Administration and monitoring of AWS resources such as EC2, RDS, ECS, EKS, S3, IAM, VPC, Load Balancers, Auto Scaling, CloudWatch, Route 53, among others
- Routines, maintenance, validation and improvement in production environments
- Creation, review and execution of GMUDs (change requests), ensuring security, traceability and risk reduction
- Analysis of logs, metrics and alarms to identify failures, bottlenecks and improvement opportunities
- Configuration and improvement of monitoring in collaboration with NOC and Observability teams, including networks (DNS, HTTP/HTTPS, TCP/IP, VPN), Security Groups, NACLs and routing
- Incident analysis and action in production environments
- Opening, tracking and documentation of technical tickets
- Basic cloud security knowledge, IAM permissions, access best practices and service exposure
- Interpretation of metrics, logs, alarms and technical evidence.
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