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Client Success Partner
Location
Texas
Posted
15 days ago
Salary
$70K - $90K / year
Seniority
Lead
Job Description
Client Success Partner
ThinkHuman
• Serve as the lead relationship partner for active ThinkHuman enterprise clients, working side by side with CHROs • Translate complex business and talent challenges into clear, compelling transformation program journeys and goals, and own those solutions from design through deployment • Help clients connect program investments to their broader people strategy and organizational results • Build trust and influence with HR leaders • Collaborate with a cross-functional deployment team across delivery, facilitation, content, and sales • Facilitate strategic working sessions and own the story of value that ThinkHuman programs deliver to the client • Deepen and expand the partnership through advisory-led influence and consultative selling • Ensure we deliver the transformation we promised
Job Requirements
- 10+ years of experience in consulting, HR transformation, organizational development, or a similar strategic role
- A track record of executive-level advising, especially with CHROs, HR leaders, executive sponsors, or other enterprise business leaders
- Deep domain expertise in human capital, leadership development, people strategy, or enterprise talent systems, combined with business acumen
- Experience growing existing client accounts through consultative, relationship-first conversations
- Exceptional communication skills and the ability to craft and deliver a narrative that moves hearts and minds
- Comfort with ambiguity, a bias for action, and a drive to make things better, not just get them done
- Applies AI-driven tools and insights to enhance client engagement, identify growth opportunities, and improve account performance
- Experience leading complex, cross-functional deployments or change initiatives at scale is a plus
Benefits
- Flexible work arrangements
- Professional development
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