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GT provides clients with offshore product teams from CEE, a product development studio & data science services.

Analytics Service Transition Manager

Data AnalystData AnalystContractRemoteSeniorTeam 51-200Since 2019H1B SponsorCompany SiteLinkedIn

Location

Poland

Posted

2 days ago

Salary

0

Seniority

Senior

Bachelor DegreeEnglishAzureITSMServiceNow

Job Description

Analytics Service Transition Manager

GT

• The Transition Manager is responsible for planning, coordinating, and governing the end-to-end transition of data and reporting services from development teams and partners into a new managed service • Define and manage the transition plan, governance cadence, status reporting, RAID management, and phase exit readiness across contracting, mobilisation, transition, cutover, and stabilization in collaboration with our AMS partner • Coordinate stakeholders across internal teams, incumbent suppliers, incoming service providers, and platform partners to ensure timely completion of transition dependencies • Lead the end-to-end knowledge transfer process for in scope services, covering data models, platforms, technical components, and ways of working • Define the overall reporting/analytical services and capabilities model in support of the D&A strategy and operating model • Coordinate transition cutover activities, including access readiness, operational handover checkpoints, communications, and hypercare/stabilisation planning

Job Requirements

  • Proven experience managing service transitions or managed services environments, preferably in analytics, data, SAP reporting (BW/Datasphere)
  • Experience coordinating transitions across multiple internal teams, service providers, and third parties
  • Strong understanding of service management processes, including incident management, service requests, governance, SLAs, and operational readiness
  • Experience with knowledge transfer, documentation governance, SOP creation/review, and service acceptance activities
  • Good experience with ITSM and delivery tooling such as ServiceNow, Azure DevOps in the context of data and reporting is required
  • Experience working in complex analytics or enterprise technology landscapes/programs involving data platforms, reporting services, infrastructure/platform dependencies, and external support providers across multiple phases: planning and execution of cutover, hypercare, and stabilisation

Benefits

  • Occasional business trips may be required (up to once per month maximum)

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