Title: Sales Development Representative Location: Singapore Type: Full-time Workplace: hybrid Category: All Sales Roles Job Description: Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey. We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further. Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other. Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog. About the role: This role requires a driven individual who is able to achieve and excel targets and who will be able to evangelise and take a new product to market. You will help define and develop our sales process whilst understanding the key business challenges our product and services solve. We are a fast-growing company, and need people who will take initiative and ownership when executing new business. There is a great opportunity to progress within the business. What you'll do: - Speak with Senior Executives from enterprise companies across SEA & ANZ. - Partner and generate new sales opportunities for Account Executives - Research prospective customers and identify power map and key people relationships within target enterprise accounts - Drive interest in Contentsquare’s product via outbound outreach and build a strong sales opportunity pipeline - Conduct high-level conversations with senior executives, both internal and external - Meet or exceed your qualified leads and pipeline targets What you’ll need to succeed: - 1-2+ years of sales experience; recruitment, SDR, etc. - Strong desire to grow a long-term career in sales - Think Account Executive or Management - Personable with a “CAN DO” attitude - Outstanding verbal and written communication skills - clear and concise - Excellent time management and prioritizing abilities What makes you stand out: - Experience with high-volume calling - Creative outbound emailing - Exposure/experience with Salesforce, Apollo, Outreach, Nooks, Linkedin Sales Navigator Why you should join Contentsquare We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs. Here are a few we want to highlight: - Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year - Work flexibility: hybrid and remote work policies - Generous paid time-off policy (every location is different) - Lifestyle allowance - A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work - Every full-time employee receives stock options, allowing them to share in the company’s success - We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts - And more benefits tailored to each country

• Prospect new clients via email, phone, WhatsApp and LinkedIn • Conduct assessments to understand customers' pain points and needs • Qualify leads according to the ideal customer profile • Schedule meetings for the sales consultants team • Update CRM with information and pipeline stages

• Contact inbound and outbound leads • Perform strategic qualification of physicians and clinics • Understand leads' needs and objectives • Schedule meetings for the sales team • Conduct consultative and organized follow-up • Update CRM and monitor the sales funnel • Support improvements to commercial processes • Contribute to converting contacts into real opportunities

• Conduct high-volume outbound prospecting via phone, email, and LinkedIn. • Identify and engage decision-makers within the hospitality industry. • Generate qualified appointments for the senior sales team. • Maintain accurate CRM records and update prospect activity. • Manage follow-up communications to maximise conversion opportunities. • Build and maintain a healthy sales pipeline. • Work towards monthly appointment and activity targets. • Collaborate closely with the sales team to ensure smooth handovers of qualified opportunities. • Stay informed about market trends and developments within the hospitality sector.