Role Description Otsuka America Pharmaceutical Inc. is a global healthcare company focused on creating innovative products for better health worldwide. The Neuroscience Specialist engages healthcare providers (HCPs) using in-person, virtual, and digital tools, offering expertise on products and their approved conditions. This role enhances patient, caregiver, and HCP experiences by focusing on local care delivery. The Neuroscience Specialist will report directly to the respective Area Business Lead, coordinating with cross-functional colleagues in Medical (MSLs), Market Access (HSAMs), and Patient Support (PELs) under appropriate guidelines. This individual will serve as the primary point of contact for HCP customers and should possess a broad range of expertise, capable of addressing complex on-label information based on approved content. Qualifications - 2+ years of pharmaceutical or medical device sales experience; less experience considered for employees who successfully complete the Otsuka ReadyNow program. - 3+ years of business-to-business (B2B) or equivalent outside sales experience, in regulated, clinical, or customer engagement experience. - 2+ years of Clinical healthcare experience (e.g., Nurse Practitioner, Physician Assistant, RN, or similar) with demonstrated patient-facing, medical education, or therapy-focused responsibilities. - Demonstrated ability to communicate complex clinical information, influence stakeholders, and translate scientific data into clear, practical value propositions. - Strong commitment to ethical business practices and understanding of regulatory standards. - Ability to assimilate and communicate complex clinical and product information. - Must reside within a commutable distance of 50 miles from the primary city in the sales territory. Requirements - Conduct proactive outreach to HCPs on topics such as product access, on-label information, and established patient care guidance. - Engage customers through various virtual or digital tools and direct them to other colleagues (e.g., CSS) as needed. - Facilitate speaker programs and organize local provider groups for discussions on experiences and outcomes with local/regional leaders. - Elevate opportunities and feedback to the Area Business Lead, including local market insights to inform local strategy and business goals. Benefits - Comprehensive medical, dental, vision, and prescription drug coverage. - Company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance. - Tuition reimbursement and student loan assistance. - A generous 401(k) match. - Flexible time off, paid holidays, and paid leave programs. - Other company provided benefits.

• Develop clear, compelling value propositions based on product positioning • Translate complex clinical research capabilities into customer-centric messaging • Maintain consistent product messaging across marketing and sales channels • Partner with Product Management to own the marketing planning, coordination, and execution of launches aligned to the product roadmap • Develop marketing and sales collateral to support go-to-market plans for new features and solutions • Create tools and assets to support the sales process (pitch decks, battlecards, one-pagers) • Train sales teams on product messaging and positioning • Conduct competitive analysis to maintain a current view of how Zelta’s CDMS platform functionality compares to competing solutions • Gather customer insights on product usage to refine positioning and messaging • Create repositories of product usage data, testimonials, and customer feedback, including key stats and quotes to be leveraged in marketing and sales materials • Coordinate all analyst activities and upcoming industry reports • Partner with Marketing Lead to develop a program for customer and partner marketing (outlining options for co-marketing and project plans) • Own coordination and assist in content development (i.e., case studies) for customer and partner marketing projects • Develop an editorial calendar for press releases and newsroom posts related to product releases and customer usage, in partnership with Marketing Lead and communications team • Support ad hoc reporting to help maintain visibility into campaign and overall marketing performance

• Own a defined Siena product surface and become its resident expert • Learn the platform cold: how the agents behave, how they work together, prompt engineering, config, deployment • Diagnose agent behavior with authority: product, config, or customer setup • Run the feedback loop to the PM: turn the patterns you see across customers into clear, prioritized signal that shapes the roadmap • Own enablement: the docs, guides, and live-chat material that sit between too-technical and too-marketing • Run webinars and demos, support sales, and do the market research the team needs • Work the support queue on your surface, not as overflow, but as your direct line to how the product behaves

Role Description Bring your passion for patient care and technology to this role where you’ll be responsible for providing clinical customer support as the clinical application knowledge expert. You’ll facilitate solutions design, optimization, configuration, and delivery of Philips Hospital Patient Monitoring (HPM) products to ensure a quality customer experience. - Serve as a clinical resource to Philips HPM customers, working closely with field service, sales, and project management organizations throughout a multiphase implementation and go-live process. - Establish and maintain strong working relationships with key internal partners and customers to enable a successful implementation team. - Understand customer goals and develop plans to support clinical solutions implementation and usage. - Deliver clinical services to customers that are consultative, advanced, and focused on workflows and optimization. - Manage the clinical aspects of an implementation, including: - Assessing workflows - Evaluating education needs - Creating education plans - Determining custom configurations requirements - Planning and delivering equipment and application education - Supporting first customer use - Encouraging ongoing adoption of change - Optimizing use of complex monitoring solutions - Understand the clinical implications of technical implementations (including networks and clinical informatics systems). - Apply product and clinical knowledge to troubleshoot and solve problems. - Approximately 90% travel across the district is required, with an average driving time of 1-4 hours daily. - Occasional overnight stays and travel by air/train/bus may be required. - Further support across the zone and occasional national travel may be required. Qualifications - 4+ years of experience as a Registered Nurse in a hospital environment. - Prior clinical training and adult education delivery experience is highly preferred. - Experience in an Intensive Care Unit (ICU), Critical Care Unit (CCU), Emergency Room (ER), Operating Room (OR), Neonatal Intensive Care Unit (NICU), and/or Pediatric Intensive Care Unit (PICU) settings. - Knowledge of Philips IntelliVue monitoring equipment and applications preferred. - Bachelor of Science in Nursing degree or equivalent licensure to practice nursing (Registered Nurse); must provide verification for current/active license. - Certified Technical Trainer Plus (CTT+) and/or Virtual Certified Technical Trainer Plus (VCTT+) is preferred. - Passionate about technology and education related to patient care. - Excellent verbal and written communication and presentation skills. Requirements - Must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this clinical position: - Work in an office/home office and/or remote setting, as well as in a hospital/healthcare environment; adhere to requirements. - Work flexible hours (based on business needs). - Wear all required personal protective equipment. - May be required to comply with vendor credentialing. Benefits - Annual pay range for this position in IN, KY, MI is $87,000 to $140,000. - Includes company fleet/car, training, and advancement opportunities. - Actual base pay offered may vary depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. - Other compensation such as an annual incentive plan, sales commission, or long-term incentives may be offered. - Eligible to participate in Philips Total Rewards benefits program, which includes: - Generous PTO - 401k (up to 7% match) - HSA (with company contribution) - Stock purchase plan - Education reimbursement - Much more.