Role Description Bring your passion for patient care and technology to this role where you’ll be responsible for providing clinical customer support as the clinical application knowledge expert. You’ll facilitate solutions design, optimization, configuration, and delivery of Philips Hospital Patient Monitoring (HPM) products to ensure a quality customer experience. - Serve as a clinical resource to Philips HPM customers, working closely with field service, sales, and project management organizations throughout a multiphase implementation and go-live process. - Establish and maintain strong working relationships with key internal partners and customers to enable a successful implementation team. - Understand customer goals and develop plans to support clinical solutions implementation and usage. - Deliver clinical services to customers that are consultative, advanced, and focused on workflows and optimization. - Manage the clinical aspects of an implementation, including: - Assessing workflows - Evaluating education needs - Creating education plans - Determining custom configurations requirements - Planning and delivering equipment and application education - Supporting first customer use - Encouraging ongoing adoption of change - Optimizing use of complex monitoring solutions - Understand the clinical implications of technical implementations (including networks and clinical informatics systems). - Apply product and clinical knowledge to troubleshoot and solve problems. - Approximately 90% travel across the district is required, with an average driving time of 1-4 hours daily. - Occasional overnight stays and travel by air/train/bus may be required. - Further support across the zone and occasional national travel may be required. Qualifications - 4+ years of experience as a Registered Nurse in a hospital environment. - Prior clinical training and adult education delivery experience is highly preferred. - Experience in an Intensive Care Unit (ICU), Critical Care Unit (CCU), Emergency Room (ER), Operating Room (OR), Neonatal Intensive Care Unit (NICU), and/or Pediatric Intensive Care Unit (PICU) settings. - Knowledge of Philips IntelliVue monitoring equipment and applications preferred. - Bachelor of Science in Nursing degree or equivalent licensure to practice nursing (Registered Nurse); must provide verification for current/active license. - Certified Technical Trainer Plus (CTT+) and/or Virtual Certified Technical Trainer Plus (VCTT+) is preferred. - Passionate about technology and education related to patient care. - Excellent verbal and written communication and presentation skills. Requirements - Must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this clinical position: - Work in an office/home office and/or remote setting, as well as in a hospital/healthcare environment; adhere to requirements. - Work flexible hours (based on business needs). - Wear all required personal protective equipment. - May be required to comply with vendor credentialing. Benefits - Annual pay range for this position in IN, KY, MI is $87,000 to $140,000. - Includes company fleet/car, training, and advancement opportunities. - Actual base pay offered may vary depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. - Other compensation such as an annual incentive plan, sales commission, or long-term incentives may be offered. - Eligible to participate in Philips Total Rewards benefits program, which includes: - Generous PTO - 401k (up to 7% match) - HSA (with company contribution) - Stock purchase plan - Education reimbursement - Much more.