IBA Team Leader
Location
United Kingdom
Posted
1 day ago
Salary
0
Seniority
Senior
Job Description
IBA Team Leader
Jensten
• Overseeing the day-to-day running of the team, ensuring the delivery of an efficient and high-quality IBA function • Leading and developing a team of IBA Technicians, supporting them to achieve both individual and team objectives • Maintaining and enhancing procedures and training materials • Managing insurer statement reconciliations, processing payments and resolving discrepancies • Ensuring credit control deadlines are met and proactively managing aged debt • Handling bordereau payments and declarations • Managing client payment and refund reconciliations • Supporting Client Money audits • Reviewing and managing IBA logs • Preparing and reviewing Client Money Calculations • Supporting the implementation of new systems and best practice processes • Ensuring CASS compliance at all times and adherence to FCA client money rules
Job Requirements
- Strong experience in reconciling insurer accounts within an IBA function
- Strong knowledge of CASS 5 and client money regulations
- Experience of mentoring, training, performance management and conducting 1-2-1s and appraisals
- High levels of integrity when working with stakeholders
- The ability to deliver accurate and timely financial reporting
- Strong attention to detail and excellent time management skills
- Effective verbal and written communication skills
- A proactive, self-motivated approach with the ability to work remotely, manage competing priorities and meet deadlines
- Experience of using Acturis within an IBA function (not essential)
Benefits
- Competitive salary with annual pay review and bonus scheme
- 27 days annual leave (including your birthday off and an additional day for a religious holiday of your choice), plus bank holidays
- Pension scheme with 5% employer-matched contributions
- Flexible benefits package tailored to your needs
- Group Life Assurance cover
- Fully paid 3 months’ maternity, paternity and adoption leave
- Professional qualification and study support relevant to your role
- Access to “Perks at Work” – discounts on cinema tickets, dining, retail and more
- Holiday purchase scheme – buy up to 5 additional days per year
Related Guides
Related Categories
Related Job Pages
More General Jobs
• Provide remote psychological services to employees in the Oil & Gas sector, focusing on preventive measures, emotional support, and assessment of fitness for critical operational activities; • Conduct consultations related to the pre-boarding (pre-embarkation) process, identifying potential emotional vulnerability factors, psychosocial risks, and needs for follow-up; • Provide psychological support and emergency care in crisis situations, offering immediate assistance and making appropriate referrals when necessary; • Record all relevant information from consultations completely and accurately in electronic medical records, observing professional ethical principles and confidentiality requirements; • Prepare technical reports for management in critical or emergency situations, respecting ethical boundaries and professional confidentiality; • Participate in weekly case review and follow-up meetings with technical coordination; • Work collaboratively with multidisciplinary teams, contributing to the preventive management of mental health and psychosocial risks in operations; • Follow clinical and operational protocols established by the organization, ensuring quality, traceability, and standardization of care.
Squad Leader – International Project
Cedro TechnologiesOur mission is to deliver solutions that transform, as this is our achievement.
• Lead the squad responsible for technology solutions focused on the capital markets, ensuring strategic vision, operational efficiency, evidence-based decision-making, and continuous evolution of deliveries, with strong alignment to business needs and Cedro's objectives. • Manage the backlog, keeping it up to date, prioritized and aligned with the team's capacity and the strategy defined with the PM. • Guide, promote and oversee development solutions and features, ensuring technical quality and business alignment. • Facilitate all agile ceremonies (planning, daily, review and retrospective), monitor sprints and ensure a structured workflow. • Plan the sizing of requests (enhancements, bugs, projects), evaluating technical feasibility, timelines and productive capacity. • Manage team outcomes and metrics, acting to ensure performance, quality and continuous development. • Also responsible for managing software development projects, integrating commercial, client and technical areas to ensure alignment and on-time deliveries. • Manage the team's productive capacity, monitor well-being and performance, request replacements when necessary and work on individual and collective development through feedback, training and guidance aligned with company expectations.
• Visitar clientes potenciales previamente asignados por la empresa. • Analizar las necesidades del cliente y ofrecer la solución más adecuada. • Realizar un diagnóstico de la situación apoyándote en las herramientas facilitadas por la empresa. • Elaborar y presentar presupuestos personalizados. • Explicar de forma clara y profesional las soluciones propuestas. • Gestionar el seguimiento de las oportunidades comerciales. • Negociar y cerrar operaciones de forma consultiva. • Registrar la actividad comercial en el CRM. • Mantener una excelente experiencia de cliente durante todo el proceso. • Colaborar con el equipo técnico para garantizar la correcta ejecución de los proyectos.
Consulting Psychiatric Nurse Practitioner/Physician Assistant
Protocol Behavioral HealthOncology-focused mental health support to improve patient outcomes and enhance practice efficiency.
• Join weekly consultation meetings with behavioral health care managers reviewing the Collaborative Care Model patient registry. • Support the consulting psychiatrist in evaluating treatment plans and contributing to medication recommendations for oncology patients with psychiatric co-occurring conditions. • Provide direct psychiatric evaluation and treatment, including prescribing psychiatric medications, when indicated and within scope of practice. • Maintain working knowledge of interactions between psychiatric medications and common oncology treatments, under the guidance of the supervising psychiatrist. • Communicate treatment support and care coordination to oncology teams in alignment with Protocol’s clinical standards. • Evaluate psychiatric risk in the context of oncology care, including suicidal ideation, trauma responses, and the psychiatric impact of cancer diagnoses and treatment. • Collaborate with a multidisciplinary team including behavioral health care managers, oncology providers, and outside psychiatric providers as needed. • Participate in initial and ongoing training required by Protocol. • Engage in ongoing supervision and department meetings as needed. • Maintain licensure in home state and obtain licensure in other states as requested by Protocol (licensure costs for licenses requested by Protocol will be covered). • Perform other duties as assigned.




