• Lead the squad responsible for technology solutions focused on the capital markets, ensuring strategic vision, operational efficiency, evidence-based decision-making, and continuous evolution of deliveries, with strong alignment to business needs and Cedro's objectives. • Manage the backlog, keeping it up to date, prioritized and aligned with the team's capacity and the strategy defined with the PM. • Guide, promote and oversee development solutions and features, ensuring technical quality and business alignment. • Facilitate all agile ceremonies (planning, daily, review and retrospective), monitor sprints and ensure a structured workflow. • Plan the sizing of requests (enhancements, bugs, projects), evaluating technical feasibility, timelines and productive capacity. • Manage team outcomes and metrics, acting to ensure performance, quality and continuous development. • Also responsible for managing software development projects, integrating commercial, client and technical areas to ensure alignment and on-time deliveries. • Manage the team's productive capacity, monitor well-being and performance, request replacements when necessary and work on individual and collective development through feedback, training and guidance aligned with company expectations.

• Visitar clientes potenciales previamente asignados por la empresa. • Analizar las necesidades del cliente y ofrecer la solución más adecuada. • Realizar un diagnóstico de la situación apoyándote en las herramientas facilitadas por la empresa. • Elaborar y presentar presupuestos personalizados. • Explicar de forma clara y profesional las soluciones propuestas. • Gestionar el seguimiento de las oportunidades comerciales. • Negociar y cerrar operaciones de forma consultiva. • Registrar la actividad comercial en el CRM. • Mantener una excelente experiencia de cliente durante todo el proceso. • Colaborar con el equipo técnico para garantizar la correcta ejecución de los proyectos.

• Join weekly consultation meetings with behavioral health care managers reviewing the Collaborative Care Model patient registry. • Support the consulting psychiatrist in evaluating treatment plans and contributing to medication recommendations for oncology patients with psychiatric co-occurring conditions. • Provide direct psychiatric evaluation and treatment, including prescribing psychiatric medications, when indicated and within scope of practice. • Maintain working knowledge of interactions between psychiatric medications and common oncology treatments, under the guidance of the supervising psychiatrist. • Communicate treatment support and care coordination to oncology teams in alignment with Protocol’s clinical standards. • Evaluate psychiatric risk in the context of oncology care, including suicidal ideation, trauma responses, and the psychiatric impact of cancer diagnoses and treatment. • Collaborate with a multidisciplinary team including behavioral health care managers, oncology providers, and outside psychiatric providers as needed. • Participate in initial and ongoing training required by Protocol. • Engage in ongoing supervision and department meetings as needed. • Maintain licensure in home state and obtain licensure in other states as requested by Protocol (licensure costs for licenses requested by Protocol will be covered). • Perform other duties as assigned.

• Answering inbound calls. • Responding to live chats. • Booking appointments. • Taking and relaying messages to clients. • Providing exceptional customer service across multiple industries.