• Own the specific services knowledge graph architecture across all services domains , influencing key decisions around ontology, technology selection , and execution of related capabilities. • Build AI capability layer including search, recommendations and enrichment. • Build centralized AI expert services capability organization within the Services Department as a Center of AI Excellence as well as disseminating AI skills throughout related 1CX (Customer Experience) teams. • Manage the Temenos Learning Community (TLC) business line through a direct reporting leader of the TLC business which includes learning , exams, certification and community. • Own AI governance, data quality and knowledge lifecycle across the Services department.

• Own and execute specific Community programs end-to-end, ensuring members have a consistent, high-quality experience from launch through ongoing participation. • Coordinate logistics, communications, participation, follow-up, and reporting for the programs you manage. • Monitor program performance and recommend improvements based on member feedback and participation trends. • Launch and facilitate new MDS Squads through their first 3-6 meetings, establishing the structure and momentum needed for long-term success. • Support Squad members, troubleshoot challenges, and identify opportunities to strengthen participation and accountability. • Develop future Squad moderators who can sustain group momentum independently. • Build relationships with members and connect them to relevant programs, events, introductions, and opportunities within MDS. • Execute targeted outreach and follow-up campaigns to increase participation, support engagement initiatives, and help members get more value from their membership. • Identify members who may benefit from additional support and escalate important opportunities or concerns to the Community Manager. • Gather member feedback and surface meaningful insights, trends, and opportunities to the Community team. • Track engagement outcomes and maintain accurate records of outreach, program participation, and member interactions. • Collaborate with Community and Operations teams to improve workflows, member experiences, and engagement initiatives over time.

Role Description Nebius is looking for a Builder Community Manager to build and activate local developer ecosystems across key regions (North America, APJ, and EMEA). This is a high-ownership, execution-heavy role — you’ll be the face of Nebius in your region, working directly with developers, founders, and partners to grow a strong, engaged builder community. For this role, we are specifically hiring for the North America region. You will report to the Head of Builder Community and work closely with regional community managers, digital marketing, developer relations, developer advocates, product marketing, and broader ecosystem teams. - Local Community Activation - Build and grow a high-quality local developer community (AI builders, engineers, technical founders) - Identify key hubs, communities, and influential builders in your region - Establish Nebius as a trusted, high-signal presence locally - Be the Local Face of Nebius and represent Nebius at events, meetups, and in the ecosystem - Events & Programs (Execution-first) - Plan and execute meetups, workshops, hackathons, and community events - Partner with local ecosystems (startups, VCs, universities, dev groups) - Ensure events are builder-first, practical, and hands-on — not just talks - Fellows & Ambassador Programs - Identify, recruit, and support high-potential builders, creators, and community leaders - Grow and manage a network of Nebius Fellows and Ambassadors across the region - Enable Fellows and Ambassadors to run events, create content, and represent Nebius within their communities - Build meaningful engagement programs that create long-term value for participants - Help develop scalable frameworks, benefits, and best practices that can be adopted globally - Builder Engagement - Build direct relationships with top developers and emerging builders - Engage communities online (Discord, Slack, Telegram, etc.) - Turn participants into repeat contributors and advocates - Build Repeatable Programs - Turn one-off events into scalable programs (e.g., ambassador programs, recurring meetups, builder cohorts) - Develop playbooks that can be reused across regions - Continuously experiment and iterate on formats - Feedback Loop → Product & GTM - Bring insights from the community back to product, marketing, and leadership - Identify trends, needs, and opportunities from developers on the ground - Help shape how Nebius engages developers globally Qualifications - 5–7+ years in community, developer marketing, events, or ecosystem roles - Strong understanding of developer audiences (AI/ML, infra, or adjacent preferred) - Proven experience running ambassador and/or grassroots community programs - Highly execution-driven — you can go from idea → event → results quickly - Strong local network (or ability to build one fast) - Excellent communication and relationship-building skills - Comfortable being the face of a brand in your region - Able to work in a globally distributed team, with flexibility for meetings across US, Europe, and APAC time zones when needed Requirements - Technical background or strong familiarity with AI / developer tooling (added bonus) - Experience working with startups or developer ecosystems (added bonus) Benefits - Health insurance: 100% company-paid medical, dental, and vision coverage for employees and families - 401(k) plan: Up to 4% company match with immediate vesting - Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers - Remote work reimbursement: Up to $85/month for mobile and internet - Disability & life insurance: Company-paid short-term, long-term and life insurance coverage - Pay Transparency: Competitive compensation and benefits packages - Base Compensation Range: $121,100 — $151,300 USD - Benefits & Perks: Competitive compensation, career growth and learning opportunities, flexibility and ownership, collaborative and innovative culture, opportunity to work on impactful AI projects, international environment and talented teams

Role Description We are hiring a Community Programs Coordinator to help bring MDS community initiatives to life. Working closely with the Community Manager, you will own the day-to-day execution of key programs and engagement initiatives, ensuring members have a seamless, valuable experience while helping the Community team scale its impact. This is a highly autonomous, execution-focused role. You will take ownership of specific programs from start to finish, coordinating logistics, communicating with members, facilitating participation, tracking outcomes, and identifying opportunities for improvement. Success in this role requires a combination of strong people skills and operational excellence. You build trust quickly, communicate clearly, follow through consistently, and take pride in creating experiences that members genuinely value. Note: A US Visa is required. A representative scenario: The Community team launches a new Squad initiative. You identify potential participants, conduct outreach, coordinate scheduling, facilitate the first several meetings, and monitor engagement as the group develops. Key Responsibilities - Community Programs Ownership: - Own and execute specific Community programs end-to-end, ensuring members have a consistent, high-quality experience from launch through ongoing participation. - Coordinate logistics, communications, participation, follow-up, and reporting for the programs you manage. - Monitor program performance and recommend improvements based on member feedback and participation trends. - Squads Facilitation & Growth: - Launch and facilitate new MDS Squads through their first 3-6 meetings, establishing the structure and momentum needed for long-term success. - Support Squad members, troubleshoot challenges, and identify opportunities to strengthen participation and accountability. - Develop future Squad moderators who can sustain group momentum independently. - Member Engagement & Outreach: - Build relationships with members and connect them to relevant programs, events, introductions, and opportunities within MDS. - Execute targeted outreach and follow-up campaigns to increase participation, support engagement initiatives, and help members get more value from their membership. - Identify members who may benefit from additional support and escalate important opportunities or concerns to the Community Manager. - Community Insights & Continuous Improvement: - Gather member feedback and surface meaningful insights, trends, and opportunities to the Community team. - Track engagement outcomes and maintain accurate records of outreach, program participation, and member interactions. - Collaborate with Community and Operations teams to improve workflows, member experiences, and engagement initiatives over time. Qualifications - Strong interpersonal and communication skills with the ability to build genuine trust quickly across a wide range of personalities. - Naturally proactive and self-directed with a proven ability to identify what needs attention and act on it without waiting for direction. - Comfortable facilitating group dynamics and leading conversations in a way that creates real structure and accountability. - Strong intuition about people and community health including the ability to read early warning signs of disengagement, conflict, or group dysfunction. - Organized and detail-oriented enough to manage multiple member relationships and Squad groups simultaneously. - Entrepreneurial mindset and genuine comfort engaging with founders and operators as peers. - Valid US Visa required. This role involves occasional travel to US-based MDS events and gatherings. - Experience in communities, masterminds, coaching groups, founder ecosystems, startups, or similar environments. Preferred - Background in community management, member success, or customer success in a membership, subscription, or high-touch B2B environment. - Experience facilitating small group programs from launch through self-sufficiency. - Familiarity with the ecommerce, Amazon seller, or DTC founder world. - Experience using community platforms, CRM tools, or engagement tracking systems. - Comfort with data, able to look at engagement metrics and translate insights into actionable recommendations. What We Are Not Looking For - Someone who waits for members to come to them; genuine initiative is required. - Someone who communicates from a template; personalization is key. - Someone who is people-oriented but not operationally disciplined; both skills are necessary. Compensation & Benefits - Salary: $3,000–$3,500 USD/month depending on experience. - Bonus Opportunities: - Annual bonus pool participation, contingent on year-over-year growth in Membership Income (MI). - Team member referral bonus: $750 to $2,500 for successful hires referred. - Spot bonuses awarded at the executive team’s discretion for exceptional performance. Benefits - Global Work Flexibility: Work from anywhere as long as you’re aligned with Eastern Time for core hours. - Outcome-Driven Work Culture: Focus on results over rigid schedules. - Autonomous Time Management: Balance work and personal life without tracking time off. - Unique Access to World-Class Founders: Build relationships with successful e-commerce entrepreneurs. - Exclusive Event Access: Attend and represent MDS at high-profile events. - Dynamic Community of Innovators: Work inside a world-class e-commerce community. - Continuous Professional Development: Grow your community management and facilitation skills. - Impactful Work: Build relationships that determine member satisfaction and retention.