• Own and continuously improve the AE onboarding program — a 4-week ramp covering AI/ML fundamentals, product, sales process, and pitch certification — ensuring new hires ramp quickly and reference it long after week four. • Build and maintain a pitch deck and talk track library across all major use cases — code completion, code fixing, conversational AI, search, voice, and agentic — keeping materials current as the product and competitive landscape evolve. • Design and run a quarterly pitch certification program with real stakes: a clear rubric, consistent scoring, structured feedback, and defined follow-through for reps who do not meet the standard. • Coach reps directly and consistently — joining live and recorded calls, running structured debriefs, and facilitating workshops — so that sellers see you as a go-to resource, not just a program manager. • Run the recurring enablement cadence: monthly newsletter, win wires, competitive seller briefs, and any sessions that keep the team sharp, informed, and connected to what is working. • Manage the content management system and Revenue Resources Confluence space, ensuring every asset is accurate, organized, and easy to find across the entire revenue team. • Partner with Revenue Operations, Product, PMM, Sales Leadership, and Marketing to ensure enablement is grounded in the latest GTM priorities, product developments, and competitive intelligence.

• Own HubSpot as primary administrator: data integrity, pipeline hygiene, and adoption across the go-to-market team. • Maintain the deal pipelines (Direct Opportunities, Competitive Solicitations, Renewals) with consistent stages, required fields, and automation. • Manage integrations between HubSpot and the tools around it (Slack, Google Workspace, Notion, LinkedIn Sales Navigator, and others). • Keep deal data clean and usable: naming conventions, MEDDPICC qualification fields (Metrics, Economic Buyer, Decision Criteria, Decision Process, Paper Process, Identify Pain, Champion, Competition), D&F dates, DRB data, product feature tags, and ARR calculations. • Run the quarterly forecast process between sellers and revenue leadership, and surface where coverage is thin and where the upside is. • Maintain forecast models built on pipeline stage, PWIN, deal velocity, and past conversion rates. • Give leadership the analytics they need at the deal and portfolio level: coverage ratios, pipeline aging, and win/loss patterns. • Flag pipeline and deal risk early, before it shows up in the number. • Work with sales and solutions architecture leadership to document and sharpen the sales process, from qualified opportunity through Focused Discovery, Deal Review Board (DRB), scoping, proposal, and close. • Set up lead routing, territory and account assignment, and clean handoffs between sales and marketing. • Run the cadence for pipeline reviews, QBRs, and annual planning. • Support competitive solicitations: opportunity tracking, bid/no-bid analysis, and capture management. • Run deal desk operations covering pricing, discounting, contract structure, and approvals. • Maintain SKU-level pricing across UDS Premium, Application Licenses, Edge Node Licenses, Software Factory, SRE Operations, PaaS, and training and services. • Work with Finance on bookings recognition, ARR tracking, and revenue reporting. • Improve CRM adoption and data quality through training, clear documentation, and follow-through. • Build the playbooks, templates, and automation that take busywork off sellers and solution architects. • Get new revenue team members up to speed on the systems and the process.

Role Description The Revenue Operations Manager owns the systems, data, and processes that connect Sales, Marketing, Customer Success, and Finance. You're the person leadership turns to when they need to know whether the forecast is real, where revenue is leaking, and what to fix first. You'll live in HubSpot and you'll live in financial models. You'll know our customers' health before they do. You'll build the playbook that keeps the whole revenue engine running cleanly and predictably. What You'll Own - Strategy & Planning - Build the RevOps roadmap and run the initiatives that move strategy forward, from OKR design to investment recommendations. - Own revenue forecasting across new business, renewals, and expansion. Leadership should never wonder whether the pipeline is real. - Prioritize the system and process work that takes friction out of the buyer journey. - Financial Operations - Build the models behind unit economics, LTV:CAC, payback periods, and the ROI of every GTM bet we make. - Track ARR, MRR, churn, net revenue retention (NRR), and expansion revenue. Surface trends and anomalies before anyone asks. - Drive annual planning and QBRs with scenario modeling and board-ready analysis leadership actually uses. - Keep billing, subscription data in SaaSgrid, and the CRM aligned so revenue is reported accurately the first time. - Customer Success Operations - Build the customer health scoring framework that flags risk and expansion opportunities early. - Define and track the onboarding metrics that matter: time-to-value, completion rates, early adoption signals. - Run the renewal operations calendar. CS shouldn't have to wonder who's at risk or what to do about it. - Tune the CS tooling stack so the post-sale journey feels as deliberate as the pre-sale one. - HubSpot CRM Administration - Own the HubSpot instance: pipeline configuration, custom properties, workflow automation, data governance. - Manage the integrations to SaaSgrid, ZoomInfo, BI tools, and finance systems so we operate on one source of truth. - Build the dashboards and reports Sales, Marketing, and CS leadership rely on daily. - Keep refining the instance to cut rep friction, raise data quality, and reflect how customers actually move through the journey. - Measurement & Influence - Track attainment across Sales and CS, and bring leadership concrete recommendations on how to scale what's working. - Run experiments. Inform marketing investments. Lead market intelligence work. - Measure cross-functional projects with Sales, Marketing, Product, Engineering, and BD so we know what's actually moving the number. Qualifications - 5 to 8+ years in Revenue Operations, Sales Operations, or Finance inside a SaaS B2B company. - Real fluency in financial operations: ARR/MRR reporting, churn analysis, renewal forecasting, unit economics modeling. - Hands-on customer success ops experience: health scoring, onboarding metrics, renewal workflows, playbook execution. - Deep HubSpot expertise across pipeline configuration, custom objects, workflow automation, reporting, and integrations. HubSpot certifications are a strong plus. - Strong analytical and modeling chops. Advanced Excel or Google Sheets is the floor. SQL is preferred. BI tool experience (Tableau, Looker, or equivalent) is strongly preferred. - Experience with SaaSgrid or a comparable subscription management and revenue intelligence platform. - A track record of partnering closely with Sales, Marketing, CS, Product, and Finance leadership. Nice to Have - High-growth SaaS startup or scale-up experience (Series A through C). - ZoomInfo or comparable B2B intelligence platform experience. - Experience standing up a CS ops function: onboarding playbooks, QBR frameworks, expansion motion design. - Comfort owning complex financial models and presenting straight to executive and board audiences. - Background in architectural, construction, or manufacturing verticals. Useful, not required. Accessibility & Work Environment INNERGY is committed to fostering an inclusive and accessible workplace. We support reasonable adjustments for individuals with disabilities in accordance with applicable laws. If you require any accommodations during the recruitment process or in your role, please let us know. This role is primarily computer-based and may involve extended periods of screen time and frequent communication through digital tools. Work may be performed remotely or in an office setting, depending on the role and location. We prioritize employee wellbeing, flexibility, and a safe, supportive work environment across all regions. Equal Opportunity Employer INNERGY is an Equal Opportunity Employer that values diversity at every level of the organization. We are committed to creating a workplace free from discrimination and harassment. All qualified applicants will be considered without regard to race, color, religion, sex, age, sexual orientation, pregnancy, gender identity or expression, national origin, disability, veteran status, or any other protected characteristic under applicable law. Location Eligibility Notice This is a U.S.-based remote role. Due to current regulatory requirements, we are only able to consider candidates residing in certain U.S. states. Eligible states include, but are not limited to: Texas, Florida, Missouri, Arizona, Indiana, North Carolina, and Wisconsin. At this time, candidates located in California, Colorado, New York, Illinois, Washington, or other states with active pay transparency requirements are not eligible for consideration.

Role Description Quo is hiring a Sr. Revenue Operations Manager to support and scale our RevOps function as we build the data foundation for our PLG-plus-assisted motion. You'll work directly with our Director of Revenue Operations and partner closely with Sales, CS, and Partnerships to keep our systems clean, our reporting accurate, and our go-to-market engine running. This is a hands-on IC role, you'll own data quality, build and maintain reports, support tooling administration, and help design the processes that the whole revenue org depends on. Some of the things you’ll do: - Revenue data and reporting - Own the revenue data model in Salesforce and keep it reliable enough to support process, automation, and reporting. - Support reporting across Mode and Salesforce: define the metrics and build the dashboards that give Sales, CS, and Partnerships a single source of truth on pipeline, ARR, and account health. - Be an analytical partner to revenue leadership: funnel conversion, NRR, and activation. - Systems and tooling - Support day-to-day administration of the revenue tech stack: Salesforce, Outreach, Gong, Default, Unify, SmartLead, and Partnerstack. - Maintain and enhance automation workflows in Salesforce and Default: lead scoring, auto-conversion, and notifications, with the guardrails to keep them safe. - Maintain integrations across tools and recommend the system of record where tools overlap. - Document system logic, process changes, and data dictionaries so institutional knowledge doesn't live in one person's head. - GTM operations - Design and optimize the core processes across lead, post-sales customer, and partnerships motions: routing, conversion, onboarding handoff, and renewal. - Partner with Sales, CS, and Partnerships to redesign the processes they run on, automate the stable parts, and measure success by reduced cycle time, faster handoffs, and less manual work. - Help support the quota-setting and capacity modeling process with Finance and revenue leadership. Qualifications - 3-5 years in Revenue Operations, Sales Operations, or a Business/Data Analyst role at a SaaS company. - Deep Salesforce or CRM knowledge: you architect the data model, build advanced flows, and set standards, not just maintain what exists. - Proficient in SQL and BI (Mode, Looker, Tableau, or similar): you model data and define metrics, not just pull them. - You've owned at least one of: lead scoring, quota/capacity modeling, routing architecture, or a CRM data-model rebuild. - Comfortable with ambiguity: Quo is PLG-first with a more complex data model than a standard sales-led org. - Strong communicator: you translate systems and data into plain language for a rep or an exec. Requirements - Experience at a PLG or product-led company where the CRM data model includes self-serve product signals. - Familiarity with outbound tooling (Outreach, SmartLead, Unify) or conversational intelligence (Gong). - Experience supporting a franchise or multi-entity account hierarchy in Salesforce. - Exposure to Default, Census, or similar data activation tools. Benefits - The annual base salary range for this position is as follows, plus equity and benefits: - SF Bay Area, Los Angeles, Seattle, Portland, Boston, New York, and Washington, DC Metro: $150,000 - $175,000 USD. - All other US Locations: $134,000 - $158,000 USD. - Canada: $135,000 - $160,000 CAD. - Your total rewards package will include equity, extensive medical coverage, a monthly lifestyle stipend, and a flexible PTO policy.