• Investigate changes in product, marketing, and business KPIs and identify root causes • Conduct user behavior, funnel, retention, and cohort analyses • Design, evaluate, and interpret experiments (A/B tests, CUPED/CUPAC, proxy metrics) • Quantify the expected and actual impact of product and marketing initiatives • Partner with Product, Marketing, and Growth teams to support decision-making • Generate actionable insights that influence product strategy and roadmap priorities • Work closely with Data Engineering on analytical requirements and data quality improvements • Contribute to analytics infrastructure and reporting improvements • Ensure consistency and reliability of key product and marketing metrics • Help define analytical standards and best practices • Support development of marketing analytics frameworks including LTV, CAC, attribution, and funnel measurement • Partner with Growth and Marketing teams on performance analysis and optimization • Develop and validate leading indicators and proxy metrics to accelerate decision-making • Take ownership of larger cross-functional analytical initiatives • Mentor and support junior analysts when needed • Participate in analytical planning and prioritization • Improve stakeholder management and communication with senior business leaders • Learn how to manage analytical processes, quality standards, and team performance • Become a trusted analytical partner for Product and Marketing teams • Demonstrate strong ownership of analytical initiatives and business outcomes • Successfully drive cross-functional projects independently • Build leadership capabilities and readiness to take on people management responsibilities • Progress toward a Product Analytics Team Lead position

• The Product Analyst / Project Manager will help develop and scale innovative AI frameworks. • Collaborate across a diverse group of stakeholders to ensure stories, requirements, and designs are captured accurately. • Analyze and break down complex problem statements, uncover requirements, and apply critical reasoning and creative thinking. • Develop and maintain product documentation, including feature lists, user guides, and release notes. • Own end-to-end project planning and execution. • Facilitate agile ceremonies (sprint planning, stand-ups, retrospectives) to ensure predictable delivery.

• Support the intake, tracking, and coordination of requests for new or revised forms using established governance processes • Works under general supervision to design, develop, and revise forms for application, service, and claims workflows in partnership with Operations, Product Development, Underwriting, Claims, Compliance, Product Filing, Legal, and other stakeholders • Recommend form design and delivery approaches based on usability standards and best practices • Maintain version control and enforce standards for naming, storage, distribution, and retirement of forms • Coordinate form updates and implementation with internal teams to ensure correct placement, timing, and stakeholder readiness • Communicate with internal stakeholders to provide status updates, clarify form requirements, and route questions or issues through established governance and escalation paths • Modernize forms by converting to electronic formats and enabling automation where feasible while meeting regulatory and company requirements • Support compliance review of forms and related communications to align with applicable state/federal requirements, company standards, and approved language • Coordinate compliance-driven changes through intake, review, approval, implementation, and post-release verification, maintaining documentation, approvals, and audit-ready records • Maintain the form inventory (including effective dates, state variations, required disclosures, and approved language) to support regulatory readiness • Assist in reviewing form content, distribution, and use to help identify potential compliance risks or gaps; flag and escalate concerns, and support remediation activities through implementation under guidance • Perform periodic testing/quality checks using established checklists (e.g., confirm correct versions are available in distribution channels and required notices/disclosures are present); respond to routine internal questions on form usage and compliance requirements and route complex issues to appropriate partners

Role Description We are looking for a highly skilled Product Analyst with a deep understanding of developing behavior-driven tests with JavaScript and Java languages. As a part of our team, you will play a pivotal role performing complex business analysis and application development related duties that include: - Providing lead direction to other analytical staff - Providing strategic input - Managing delivery that would require coordination across multiple internal and external stakeholders Qualifications - Bachelor's degree in related field - Minimum of 3 years of experience in capturing requirements and experience along all phases of agile software development - Ability to obtain a U.S. Federal Position of Trust clearance designation - Must reside in and be able to perform work in the United States - Must have lived in the United States for 3 of the last 5 years Requirements - Knowledge of Healthcare, Medicare & Medicaid systems & data - Excellent oral and written communication skills - Expertise with Agile tools like JIRA, Confluence, Slack, etc. - Must be able to communicate to management, peers, and customers effectively and professionally - Demonstrate sound judgment/reasoning skills - Experience with manual testing of software products Responsibilities - Develop behavior-driven tests with JavaScript and Java languages - Write automated integration tests, API tests, and/or UI automation tests - Maintain and improve automation architecture design and implementation - Identify automation framework inefficiencies and make recommendations for improvements - Address complex automation issues of the automation team - Mentor other automation team members and train functional testers - Design test strategies, test plans, and test cases from requirements, design documents, and specifications - Record automation test results and report them - Prepare comprehensive reports on testing progress/issues and remedial action - Define, develop, and implement automation best practices and standards and procedures - Execute test scripts during internal system testing - Document test issues and work with the development team to validate/recreate - Perform retesting and regression testing - Oversee tests to ensure that performance and quality products conform to established policy and standards - Investigate problems and develop disposition and corrective actions for recurring discrepancies - Interface with all program staff to ensure requirements are met - Participate in meetings as required Benefits - Top-tier benefits package to invest in your physical, mental, and financial health and wellness - Opportunities to learn new skills, seize new challenges, and advance your career