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Implementation Specialist
Location
United States
Posted
5 days ago
Salary
0
Seniority
Senior
Job Description
Implementation Specialist
STARLIMS
• Lead customer deployments in GMP-regulated environments, including project coordination, installation, documentation, and validation support. • Deliver core team training, configuration activities, and end-user / administrative training. • Conduct product demonstrations and on-site or remote technical seminars. • Resolve software and related hardware issues for current customers via on-site visits, phone, email, and remote sessions. • Partner with clients to align operational data, configurations, test methods, and reports with their QC Microbiology workflows. • Contribute to documentation, training materials, and project plans. • Manage multiple projects and assignments simultaneously, including pre-sales scoping and sales-to-service transitions.
Job Requirements
- Bachelor's degree, preferably in Life Sciences, Lab Systems, or Pharma IT.
- Excellent written and verbal communication, client consulting, and time-management skills.
- Ability to work independently across multiple concurrent projects.
- 3+ years in Quality Control microbiology or a related industry.
- BS in Biology, Microbiology, Chemistry, or related life-science field.
- Beginner-to-intermediate exposure to SQL Server, Oracle, Windows Server, Crystal Reports, Windows 10/11 administration, networking, software/testing lifecycle, or Azure DevOps.
- 3+ years implementing software systems in regulated laboratory or pharmaceutical production environments (or software engineering experience).
- BS in Computer Science or related IT field.
- Experience implementing QC systems (environmental monitoring, final release, in-process control).
- Hands-on experience with one or more LIMS / lab software platforms such as LabWare, LabVantage SQL*LIMS or Sapphire, ThermoFisher Sample Manager, Novatek NOVA LIMS, Velquest SmartLab, Waters Empower, Labtronics Nexxis ELN, or LIMSLink.
- Foundational scientific knowledge in biology, microbiology, or chemistry, with willingness to deepen domain expertise.
Benefits
- Competitive health and Wellness (medical, dental, and vision)
- Retirement plan with matching company contribution
- Life Insurance and Disability/Income Protection
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