• Generate reports to summarize key performance indicators and widescale customer trends to identify development opportunities • Analyze retail performance metrics and use data-driven insights to refine strategies and increase Nex Playground sales. • Report sales volume, trends, and results of potential sales expansions and projects • Effectively communicate project updates, risks, and timelines to cross-functional teams and leadership. • Propose, design, and implement process improvements for forecasting and demand files. • Deliver regular business performance updates with KPI pacing (eg. sales, returns, inventory positions), along with relevant industry/channel insights. • Utilize daily sales data to ensure forecast accuracy across sell-in and sell-through metrics, and maintenance of inventory across Nex Playground’s various retail accounts.

• Successfully execute sales plans for assigned national accounts while maintaining a long-term relationship-selling approach • Manage and grow national account relationships • Drive outside sales activity • Maximize Yamaha product distribution • Identify opportunities for account expansion and market growth. • Ensure sales objectives are met • Execute sales and marketing plans • Resolve critical matters impacting assigned accounts • Ensure positive customer sales experiences • Maximize the effectiveness of channel partner interactions • Shape and execute account and territory sales plans • Evaluate product placement and market coverage • Assess and recommend training options for channel partners • Develop and maintain sales forecasting • Coordinate resources and support for demand generation.

• Lead network service excellence by driving Managed Service Providers (MSPs) to meet and exceed performance benchmarks, ensuring our clinical and business teams have the stable connectivity they need. • Create seamless service continuity by acting as the strategic bridge between internal teams and external vendors, resolving complex delivery issues before they impact the organization. • Optimize the total cost of ownership through rigorous financial oversight, ensuring our network investments are balanced between high-quality outcomes and fiscal responsibility. • Support continuous infrastructure evolution by identifying service improvement opportunities and approving root cause analyses to prevent systemic issues from recurring. • Champion operational integrity by ensuring all vendor activities align with corporate security policies, architectural standards, and risk management protocols.

• Support paid media and advertising campaign strategy, setup, ongoing optimization, and reporting • Research and analyze our clients’ business, competitors, and target audiences in order to recommend channel, budget, and targeting strategies • Setup and monitor multiple campaigns across Amazon (Amazon Advertising Console and Amazon DSP) and other channels (e.g. programmatic, paid social, paid search) • Effectively manage advertising campaigns through available ad tech tools to drive efficiency and enable focus on delivering on the strategy • Synthesize performance data and present concise, actionable insights to our clients on a regular basis • Proactively identify business opportunities for our clients (e.g., new targeting opportunities, new ad formats, novel ways of leap-frogging competitors, etc.) • Deliver flawless execution of media strategy, optimizations, and testing plans • Partner with Brand Management Lead to maintain an integrated approach to strategy, creative, and advertising, and enroll cross-discipline team members where relevant • Execute on client deliverables, and provide clear direction & vision on priorities to help achieve client goals • Proactively assist with thought leadership and POVs for clients on industry trends