Role Description This is a remote role on a federal healthcare contract for candidates who reside within 50 miles of San Antonio. Routine travel is not authorized. Every weekday, veterans across South and Central Texas reach out to the VA South Texas Veterans Health Care System to coordinate the specialty referral their VA provider just ordered, to confirm a community care appointment, or to follow up on their care. The person who handles that request matters. CLF Consultants is building a team of Remote Medical Support Assistants to support Community Care at the VA South Texas Veterans Health Care System. You will be the steady administrative backbone behind every appointment scheduled, every record verified, and every community care consult routed to the right specialist. The work is administrative. The mission is the men and women who served. What You Will Do - Schedule and confirm primary care, specialty, and community care appointments, verify demographics, and confirm clinical details so veterans get to the right place at the right time. - Work in the Computerized Patient Record System (CPRS) and VistA, route community care consults through the HealthShare Referral Manager (HSRM), and process referral documentation and scanning through tools such as REFDOC and EPSI. - Document every contact and action so the next provider in the veteran's care has what they need. - Work alongside VA clinical staff, the Lead Scheduler, and the care coordination team, representing the VA South Texas Veterans Health Care System with professionalism and genuine care. Qualifications - United States resident, authorized to work in the United States - High School diploma or GED equivalent - Resides within 50 miles of San Antonio, Texas - Minimum 6 months of customer service experience (call center, healthcare admin, hospitality, retail, or similar) - Proficient English, oral and written - Basic computer skills, particularly Microsoft Office (Excel, Word, Outlook, Teams) - Typing speed of at least 50 words per minute - Basic medical terminology knowledge - Ability to pass a federal background investigation - Reliable home internet and a quiet, dedicated home workspace appropriate for handling confidential patient information Preferred Qualifications - Prior experience in a federal healthcare setting (VA, military health system, federal contractor, or community health center) - Familiarity with VistA, CPRS, or HSRM - Background in healthcare appointment scheduling, medical office administration, or insurance verification - Bilingual (Spanish), reflecting the South Texas veteran community Benefits - Base hourly rate of $15.00 to $17.00 per hour based on experience, plus SCA Health and Welfare benefits - Quarterly performance bonus tied to documented attendance, work quality, and Contracting Officer Representative satisfaction - Paid federal holidays and paid time off - Retirement plan participation eligibility - Career-development support and access to VA-relevant continuing education Work Schedule and Environment - Monday through Friday, 8:00 AM to 4:30 PM Central Time - Remote, within 50 miles of San Antonio, Texas - VA-provided computer and credentials issued during onboarding - Federal background investigation required; CLFC manages submission and adjudication Company Description CLF Consultants is a federal contractor providing healthcare staffing and language access services across U.S. federal, state, and local agencies. Our network of 500+ healthcare professionals and 200+ interpreters supports nationwide coverage. CLFC is a Self-Certified Small Disadvantaged Business committed to placing qualified professionals with mission-aligned organizations. Equal Opportunity Employer.

Empower individuals with disabilities by providing personalized vocational rehabilitation services, conducting intake interviews, delivering job search training, and maintaining accurate case records to support employment goals and foster independence.

ADMINISTRATIVE ASSISTANT 3 - 541318 - PHOENIX - DEPT OF ECONOMIC SECURITY - Full-time Salary: $42,724 - $44,724 Grade: 17 Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view 'Our DES' video. Come Join the DES Team! The Department of Economic Security is seeking an experienced and highly motivated individual to join our team as a Administrative Assistant 3. This position performs a variety of complex administrative tasks for the Accounts Receivable Unit within the Office of Accounts Receivable and Collections (OARC), including research, special projects, operational reports, writing and revising office procedures and forms, coordinating administrative assignments between organizational units, and interpreting and communicating relevant policies, rules, and regulations. In addition, this position responds to telephone, email, and in-person inquiries, and reviews the automated system client data for accuracy, which involves updating information and reviewing demand letters and correspondence and routing information to appropriate OARC staff. This position imports documents to OnBase; researches client data on DES mainframe systems to determine file location; enters name and address changes in the automated system with appropriate comment codes; receives, sorts, and distributes incoming mail; date-stamps appeal documents; reviews, inputs, and forwards appeal information timely, and collates data for civil actions and garnishments. The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State''s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance. Job Duties: Essential Duties and Responsibilities include but are not limited to: ● Oversee and perform a range of diverse administrative activities for the Accounts Receivable Unit. ● Serve as central point of contact with other Divisions and external constituencies in the resolution of various day-to-day matters concerning the administration. ● Assist in administrative problem solving, program and project planning, development and execution of stated goals and objectives. ● Conduct research, compile statistics, and collect and analyze various data sets. ● Establish, updates, and maintain electronic and physical files, inventories, and records. ● Implement and oversee data management systems to ensure data integrity and accessibility. ● Demonstrate professional knowledge of operational processes to design, develop, and edit technical spreadsheets and documentation. ● Manage administrative support functions, including scheduling appointments, maintaining calendars, and coordinating meetings, facility usage, events, and travel arrangements, if applicable. Knowledge, Skills & Abilities (KSAs): Knowledge in: ● Principles and practices of administration and management. ● Agency and program rules and processes, regulations and operating procedures. ● Accounting and collection practices. ● Style and format of correspondence, reports, and interoffice memorandums. Skilled in: ● Conducting research, special projects, planning, and report preparation. ● Developing or modifying procedures and forms to improve operational effectiveness. ● Maintaining records. ● Organizing resources and establishing priorities. ● Interpreting and explaining organizational rules. Ability to: ● Communicate effectively, both orally and in writing. ● Gather data, compile information, and prepare reports. ● Retrieve, research, and interpret data from various reporting tools or systems. ● Analyze and solve problems. ● Make administrative and procedural decisions and judgments. ● Solve problems and provide technical oversight. ● Establish and maintain effective, cooperative relationships with a diverse staff. ● Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency's ability to reasonably accommodate any restrictions. ● All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). Benefits: The Arizona Department of Economic Security offers a comprehensive benefits package to include: - Affordable medical, dental, life, and short-term disability insurance plans - Participation in the Arizona State Retirement System (ASRS) and long-term disability plans - 10 paid holidays per year - Paid vacation and sick time - Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child. - Deferred compensation plan - Wellness plans - Tuition Reimbursement - Stipend Opportunities - Infant at Work Program - Rideshare and Public Transit Subsidy - Career Advancement & Employee Development Opportunities By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion. Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page Retirement: State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments. On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

• Provide operational and administrative support to the Clinical Operations leadership team • Coordinate provider onboarding logistics, offboarding workflows, provider communications, meeting and training logistics, platform access tracking, and cross-functional routing • Manage platform access across systems (e.g., LifeMD Provider Portal, Elation, Slack) • Draft and send provider-facing and internal communications on behalf of leadership • Coordinate logistics for provider meetings and training sessions • Maintain operational trackers, SOPs, checklists, and documentation