Schedule deliveries, installations, and service appointments. Coordinate schedules with internal operations teams. Confirm appointments and bookings with customers. Work closely with production and installation teams to ensure deadlines are met. Assist in coordinating production runs and workflow planning. Sales Support Answer customer sales enquiries. Assist customers with product information and technical questions. Manage website enquiry and quote request submissions. Prepare and process quotations. Follow up customer leads. Forward specialised enquiries to the relevant sales team member. Purchasing & Supplier Management Order materials and supplies including: Sand and cement products Mapei products Cement Australia products Packaging materials Office supplies Production consumables Coordinate supplier deliveries. Monitor stock levels and reorder supplies when required. Data Management Maintain accurate records and databases. Organise company documents using cloud-based systems. Update product codes, pricing, and system information. Maintain CRM and customer databases. Ensure data accuracy across all business systems. Customer Relationship Management (CRM) Update and maintain CRM systems. Record customer interactions and notes. Assist in managing ongoing customer relationships and communications. Research & Reporting Conduct online research as required. Gather and summarise information for reports. Generate operational, sales, and production reports. Provide administrative support for business improvement initiatives.
Administrative & Business Development Assistant
Location
United States
Posted
1 day ago
Salary
0
Seniority
Mid Level
No structured requirement data.
Job Description
Administrative & Business Development Assistant
Virtual Coworker
Role Description - Prepare and process customer invoices accurately and on time. - Track accounts receivable and assist with collections as needed. - Maintain job files, customer records, and project documentation. - Coordinate office communications, emails, and phone calls. - Assist with scheduling and project administration. Estimating & Proposal Support - Assist in preparing project estimates and bid packages. - Gather pricing from suppliers and subcontractors. - Organize bid documents, specifications, and project requirements. - Prepare professional proposals and customer quotations. - Track submitted bids and follow up on project opportunities. Business Development & Contract Acquisition - Research and identify public and private bidding opportunities. - Monitor procurement websites and contractor networks for new projects. - Assist in preparing contract documents and vendor registrations. - Build and maintain relationships with general contractors, property managers, and potential clients. - Support marketing and outreach efforts to generate new business opportunities. Project Support - Coordinate communication between customers, project managers, and field staff. - Assist with contract administration and change order documentation. - Maintain project status reports and tracking systems.
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