Role Description We are seeking a highly organized, proactive, and detail-oriented Administrative Assistant to support the Detained Intake Department. The ideal candidate will assist with client intake processes, document collection, scheduling, follow-up tasks, translation support, and various administrative functions. This role plays a critical part in ensuring efficient communication between clients, attorneys, and internal teams while maintaining accurate records and timely follow-up on pending matters. - Schedule and coordinate jail visits and confidential attorney-client calls - Conduct client intake interviews and accurately document all information gathered - Follow up with clients on outstanding attorney questions and requests for additional documents - Collect and organize client documentation needed for attorney review and case preparation - Assist with translation during confidential attorney-client calls - Maintain accurate records and case notes in the firm's systems — updated, complete, and on time - Monitor pending tasks and proactively follow up to ensure nothing sits idle - Coordinate across departments — attorneys, intake coordinators, consultation coordinators — to keep cases moving - Help clients navigate document submission so they are never left guessing what comes next - Support administrative projects and departmental initiatives as assigned - Handle all client information with strict confidentiality and professionalism Qualifications - Minimum 2 years of experience in an administrative, intake, customer service, or related role - Fully bilingual in English and Spanish — written and verbal - Strong organizational skills with the ability to manage multiple priorities simultaneously - Excellent verbal and written communication skills - Proficiency with Microsoft Office and case management systems - Tech-savvy with the ability to quickly learn new software platforms - High level of professionalism, discretion, and confidentiality - Ability to work independently while collaborating effectively with a team Requirements - Experience in an immigration law firm or legal environment (preferred) - Knowledge of immigration terminology and processes (preferred) - Experience conducting client intakes and document collection (preferred) - Familiarity with HubSpot, Monday.com, Filevine, Vinesign, or similar platforms (preferred) Benefits - Be part of a mission-driven immigration law firm making a meaningful impact on clients' lives - Work in a collaborative, supportive environment where your contributions are recognized - Grow your career in the legal field alongside a team committed to excellence and compassion Equal Opportunity Employer Statement Rivas & Associates is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

• Supports execution of government relations Objectives and Key Results by coordinating workflows, timelines, and deliverables, helping ensure alignment between day-to-day operations and strategic priorities. • Compiles and maintains reports, updates, and briefing materials to support internal stakeholder awareness of government relations activity, priorities, and impact. • Coordinates engagement between internal teams and external partners to support the successful execution of strategic initiatives and events in the US. • Coordinates meetings, tracks deadlines, and manages calendars for government relations activities, principally in the US but at times extending to Europe, ME, Canada and Asia as necessary. • Creates, maintains, and improves workflows for contracting and invoice management, adapting to local requirements. • Processes contracts and invoices, ensuring accuracy, compliance, and timely delivery. • Supports documentation, reporting, and communication between internal teams and external partners. • Escalates workflow interruptions or process issues promptly to maintain project momentum.

• Manage calendars, appointments, and client communications. • Organize documentation, reports, and project records. • Prepare meeting notes and follow-up action items. • Coordinate with clients, vendors, and technology partners. • Provide first-level technical support and troubleshooting. • Assist with system setup, software installations, and user administration. • Support business communication platforms, VoIP systems, and cloud-based technologies. • Maintain technical documentation and operating procedures. • Monitor and escalate technical issues as needed.

• Atividades de Apropriação e Análise de Dados de Volumes Movimentados e Estoques da REFAP. • Apropriar os dados de movimentação e estoques referentes à operação contínua da refinaria, no sistema BDEMQ. • Analisar os dados reconciliados do balanço volumétrico e mássico da refinaria. • Apurar e apropriar os volumes movimentados pela REVAP. • Analisar e liberar os dados de estoque, produção e venda para o SAP. • Analisar os dados que compõem os Certificados de Medição e emitir os referidos certificados.