• Du analysierst im Sales-Cycle die Anforderungen und Geschäftsprozesse unserer Interessenten und Kunden und entwickelst passgenaue Lösungen und individuelle Anpassungen zur optimalen Unterstützung ihrer Geschäftsprozesse • Du begeisterst unsere Interessenten und Kunden mit deiner Erstberatungen und zeigst die Vorteile und die möglichen Prozessverbesserungen durch den Einsatz unserer Lösungen auf • Deine Vertriebskollegen unterstützt du bei der Angebotserstellung durch Bereitstellung technischer Details und Kalkulationen • An den Schnittstellen zu Vertrieb, Produktmanagement, Entwicklung und Kundenservice sorgst du für eine ganzheitliche und konsistente Perspektive auf unsere Lösungen • Du planst Produktpräsentationen, System-Demonstrationen sowie Workshops, Webinaren und Proof of Concepts für Interessenten und bestehende Kunden. • Im Vertriebsprozess bist du maßgeblicher Ansprechpartner zu technischen und funktionalen Fragestellungen zu unseren Produkten und Dienstleistungen • Du repräsentierst uns und unsere Lösungen auf Messen, Branchen-Events und Online-Portalen • Die Entwickung unserer Markt- und Vertriebsstrategien gestaltest du aktiv mit

• Establish yourself as a trusted advisor on Palo Alto Networks’ SD-WAN products and capabilities, to prospects and customers, working with your Account Managers and the local partners within your territory • Architect and propose validated solutions which address the identified SD-WAN and security problems in each individual environment • Identify and document specific problems with prospective and current customers which can be solved through the deployment of integrated solutions • Ensure ongoing customer happiness, support and adoption • Pursue continuous self-improvement and learning to maintain technical leadership of applicable technologies (data center, SDN, public cloud, security, networking, etc.) • Understand and effectively differentiate against our top competitors • Act as the customer advocate for any issues that require technical assistance and follow-up with the customer through resolution

Role Description As a Solution Consultant, you're at the heart of how the world's leading retailers discover, understand, and choose GK. Partnering with Sales, you'll support pursuits with Europe's largest grocery, fashion, and general-merchandise retailers — validating technical fit across our unified-commerce suite: POS, edge and cloud store solutions, payments, and promotions. Your mission: turn complex retail technology into clear, compelling value, with no fixed regional boundaries. This is a role for someone who genuinely loves retail and technology in equal measure, who brings a rare blend of technical depth and outstanding communication, and who thrives in a tight-knit, high-trust team where curiosity and a can-do mindset matter as much as expertise. You'll report directly to the VP/Head of Pre-Sales and join our EMEA team. Day to day, you'll work hand-in-hand with Sales, Product and Professional Services around every customer. Location: Based in Germany, UK, or anywhere in Europe. - Lead customer engagements — demonstrations and presentations — for the GK Product Suite, with both new and existing customers. - Develop technical solution designs and craft persuasive proposals and presentations tailored to each customer’s reality. - Partner closely with Sales as one team, bringing the technical expertise and solution storytelling that wins trust and deals. - Capture and document customer requirements, and channel product feature requests back into standardization. - Support RFI/RFP processes, assuring the quality of functional and technical proposal documents at every stage of the sales cycle. - Conduct and support Proofs of Concept (PoCs). - Produce clear technical guidelines and documentation (Confluence, Jira, Teams channels and more). - Collaborate closely with our Product colleagues, feeding real customer insight back into the roadmap. - Work hand in hand with Sales, Product and Professional Services. Qualifications - Retail technology expertise. - A real understanding of retail and the technology behind it. You bring an IT-grounded background, whether as an IT or business-informatics professional or through hands-on experience inside a retail IT organization. - Proven experience. - Solid, hands-on experience in presales, consulting, or a closely related retail/IT role. What matters most is that you bring the knowledge and expertise with you from day one. - Communication and presentation. - You can hold a room, explain the complex simply, and — just as importantly — truly listen. With fantastic organisational and presentational qualities, you win trust through substance and deliver with polish. - Curiosity and drive. - A genuine “I’ll figure it out” attitude. You’re driven to dig in, solve complex problems and customer challenges, and get the best out of every opportunity. - Team spirit. - We hire people who lift the team up. Technical brilliance matters, but here it goes hand in hand with collaboration — we work as one team, and supporting each other is part of how we succeed. - Languages. - Very good written and spoken English is essential given our international customer base. German is welcome but not required. Requirements - Familiarity with preferred partner products such as SAP is an advantage. Benefits - Empowered by flexibility: remote-first with flexible hours. - Security with vision: a permanent contract in a future-focused, stable environment. - Continuous growth: through our own GK Academy and e-learning offerings. - Culture that connects: an international and diverse environment as well as a cooperative, idea-friendly culture with room for your own concepts and creativity. - Mission-driven: we simplify interactions in retail — for businesses and customers alike. - Backed by strength: 35+ years of retail-tech expertise, as part of Fujitsu, a global IT leader. Ready to apply? If you love retail, live for solving problems, and want to do it alongside a team that genuinely has each other’s backs, we’d love to hear from you. Apply today and let’s build what’s next — together.

• Beratung und Lösungsentwicklung • Analyse von Kundenanforderungen und Geschäftsprozessen in enger Zusammenarbeit mit dem Vertrieb. • Durchführung von Discovery Workshops und Anforderungsanalysen. • Entwicklung individueller Lösungskonzepte auf Basis der Graia.ai -Plattform. • Übersetzung fachlicher Anforderungen in technische Lösungsarchitekturen. • Presales und technische Unterstützung • Durchführung kundenspezifischer Produktpräsentationen, Demonstrationen und Proof-of-Concepts (PoCs). • Erstellung und Weiterentwicklung von Low-Code-/No-Code-Prototypen. • Beratung von Kunden zu Themen wie Conversational AI, Prozessautomatisierung, Agentic AI und Customer Experience. • Unterstützung bei Ausschreibungen (RFP/RFI) sowie Erstellung technischer Dokumentationen und Architekturkonzepte. • Dokumentation von Lösungsdesigns, Integrationsszenarien und Datenflüssen. • Sicherstellung einer strukturierten Übergabe an die Implementierungs- und Delivery-Teams. • Enge Zusammenarbeit mit Produktmanagement, Entwicklung und Vertrieb. • Identifikation neuer Anwendungsfälle und Marktanforderungen. • Mitwirkung bei der Entwicklung standardisierter Lösungsbausteine und branchenspezifischer Best Practices. • Beobachtung aktueller Markttrends in den Bereichen KI, Customer Experience, Contact Center, Automatisierung und Cloud-Technologien.