gksoftware

Role Description Du verbindest technisches Tiefenverständnis mit einem klaren Service-Mindset. Ob Incident-Analyse, Release-Begleitung oder Kundenkommunikation: Du arbeitest nah am Produkt Retail7, GKs cloud-native Commerce-Plattform für mittelständische Händler, nah an der Technik und nah an den Menschen, die unsere Software täglich nutzen. Deine Aufgaben bei uns: - Tiefgehende technische Analyse komplexer Fehler- und Störsituationen im 2nd-Support. - Strukturierte Fehlerprotokollierung in unserem Ticketsystem auf Basis von Logfiles, Monitoring- und Systemdaten. - Reproduktion von Fehlerszenarien in Test-Umgebungen zur nachhaltigen Problembehebung. - Aktive Unterstützung bei Releases, Rollouts und Hotfixes. - Professionelle schriftliche und telefonische Kommunikation mit unseren Kunden auf Augenhöhe. - Erstellung technischer Anleitungen und Dokumentationen. Qualifications - Hands-on Erfahrung im 2nd- oder 3rd-Level-Support oder in einer vergleichbaren technischen Rolle. - Sicherer Umgang mit Datenbanken, Logdaten und gängigen Monitoring-Tools. - Sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift. - Eigenverantwortliche und serviceorientierte Arbeitsweise, lösungsorientierte Denkweise, Teamplayer-Mentalität. - Bereitschaft zur Übernahme von Rufbereitschaften. Benefits - Mission mit Sinn: Wir vereinfachen Interaktionen im Einzelhandel – für Unternehmen und Kunden gleichermaßen. - Gestärkt durch Flexibilität: Remote-first, flexible Arbeitszeiten – arbeite dort und so, wie du am besten aufblühst. - Sicherheit mit Weitblick: Unbefristeter Vertrag in einem zukunftsorientierten, stabilen Umfeld. - Kultur, die verbindet: Offen, kollaborativ und menschenzentriert – mit großartigem Kaffee, falls du vorbeischaust 😉. - Starke Rückendeckung: Mit über 35 Jahren Erfahrung in Retail-Tech und als Teil von Fujitsu, einem globalen IT-Marktführer. - Skalierbare Technologie: KI-gestützte Lösungen, die mit den weltweit führenden Einzelhändlern mitwachsen. - Global denken: Über 570.000 Installationen in mehr als 65 Ländern. Echter Impact – weltweit.

Role Description As a Loyalty Solutions Consultant (all genders) at GK – a global leader in retail innovation and part of the Fujitsu Group – you bring GK Engage to life for customers, prospects, and internal teams by combining loyalty expertise, solution consulting, product demonstrations, and market understanding. Location: Mobile Work (Germany-wide), Berlin What You’ll Do - Support sales engagements with strong loyalty, CRM and retail tech expertise. - Deliver compelling product demos and bring GK Engage to life for prospects. - Support RFI/RFP processes with structured functional and technical input. - Contribute to Proof of Concepts and solution design for customer use cases. - Translate customer needs into clear solution concepts and product feedback. - Act as a bridge between Sales, Product, and customers. - Help continuously improve demo setups and sales environments. Qualifications - Experience in loyalty, CRM, customer engagement or promotions. - Background in retail, eCommerce or omnichannel environments. - Experience in a customer-facing role (e.g. presales, consulting, customer success). - Ability to translate business needs into technical / solution concepts. - Strong communication skills and confidence in demos and stakeholder interactions. - Understanding of SaaS, CRM or marketing automation platforms. - Structured thinking and hands-on mindset. - Fluent in English (German is a plus). Benefits - Mission-driven: We enable our customers to keep their customers coming back and simplify interactions in retail — for businesses and customers alike. - Empowered by flexibility: Remote-first — work from where you thrive. This is a full-time role with core availability expected during UK business hours (9am–6pm). Working across a global team means occasional early morning or evening calls, so adaptability matters. Some travel will be required. - Security with vision: Permanent contract in a future-focused, stable environment. - Culture that connects: Open, collaborative, and people-first — with great coffee if you drop by 😉 - Backed by strength: With 35+ years of retail tech expertise and as part of Fujitsu, a global IT leader. - Tech that scales: AI-powered solutions built to grow with the world’s leading retailers. - Think global: 570,000+ installations in 65+ countries. Real impact, worldwide.

Role Description As a Loyalty Solutions Consultant (all genders) at GK – a global leader in retail innovation and part of the Fujitsu Group – you bring GK Engage to life for customers, prospects, and internal teams by combining loyalty expertise, solution consulting, product demonstrations, and market understanding. Location: Mobile Work (Germany-wide), Berlin What You’ll Do - Support sales engagements with strong loyalty, CRM and retail tech expertise - Deliver compelling product demos and bring GK Engage to life for prospects - Support RFI/RFP processes with structured functional and technical input - Contribute to Proof of Concepts and solution design for customer use cases - Translate customer needs into clear solution concepts and product feedback - Act as a bridge between Sales, Product, and customers - Help continuously improve demo setups and sales environments Qualifications - Experience in loyalty, CRM, customer engagement or promotions - Background in retail, eCommerce or omnichannel environments - Experience in a customer-facing role (e.g. presales, consulting, customer success) - Ability to translate business needs into technical / solution concepts - Strong communication skills and confidence in demos and stakeholder interactions - Understanding of SaaS, CRM or marketing automation platforms - Structured thinking and hands-on mindset - Fluent in English (German is a plus) Benefits - Mission-driven: We enable our customers to keep their customers coming back and simplify interactions in retail — for businesses and customers alike. - Empowered by flexibility: Remote-first — work from where you thrive. This is a full-time role with core availability expected during UK business hours (9am–6pm). Working across a global team means occasional early morning or evening calls, so adaptability matters. Some travel will be required. - Security with vision: Permanent contract in a future-focused, stable environment. - Culture that connects: Open, collaborative, and people-first — with great coffee if you drop by 😉 - Backed by strength: With 35+ years of retail tech expertise and as part of Fujitsu, a global IT leader. - Tech that scales: AI-powered solutions built to grow with the world’s leading retailers. - Think global: 570,000+ installations in 65+ countries. Real impact, worldwide.

Role Description Du verbindest technisches Tiefenverständnis mit einem klaren Service-Mindset. Ob Incident-Analyse, Release-Begleitung oder Kundenkommunikation: Du arbeitest nah am Produkt Retail7, GKs cloud-native Commerce-Plattform für mittelständische Händler, nah an der Technik und nah an den Menschen, die unsere Software täglich nutzen. Location: Mobile Work (Bundesweit) Deine Aufgaben bei uns: - Tiefgehende technische Analyse komplexer Fehler- und Störsituationen im 2nd-Support - Strukturierte Fehlerprotokollierung in unserem Ticketsystem auf Basis von Logfiles, Monitoring- und Systemdaten - Reproduktion von Fehlerszenarien in Test-Umgebungen zur nachhaltigen Problembehebung - Aktive Unterstützung bei Releases, Rollouts und Hotfixes - Professionelle schriftliche und telefonische Kommunikation mit unseren Kunden auf Augenhöhe - Erstellung technischer Anleitungen und Dokumentationen Qualifications - Hands-on Erfahrung im 2nd- oder 3rd-Level-Support oder in einer vergleichbaren technischen Rolle - Sicherer Umgang mit Datenbanken, Logdaten und gängigen Monitoring-Tools - Verständnis für komplexe Abläufe und Zusammenhänge in einer modernen Softwarearchitektur - Sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift - Eigenverantwortliche und serviceorientierte Arbeitsweise, Lösungsorientierte Denkweise, Teamplayer-Mentalität - Bereitschaft zur Übernahme von Rufbereitschaften Benefits - Mission mit Sinn: Wir vereinfachen Interaktionen im Einzelhandel – für Unternehmen und Kunden gleichermaßen. - Gestärkt durch Flexibilität: Remote-first, flexible Arbeitszeiten – arbeite dort und so, wie du am besten aufblühst. - Sicherheit mit Weitblick: Unbefristeter Vertrag in einem zukunftsorientierten, stabilen Umfeld. - Kultur, die verbindet: Offen, kollaborativ und menschenzentriert – mit großartigem Kaffee, falls du vorbeischaust 😉. - Starke Rückendeckung: Mit über 35 Jahren Erfahrung in Retail-Tech und als Teil von Fujitsu, einem globalen IT-Marktführer. - Skalierbare Technologie: KI-gestützte Lösungen, die mit den weltweit führenden Einzelhändlern mitwachsen. - Global denken: Über 570.000 Installationen in mehr als 65 Ländern. Echter Impact – weltweit.

Join our team and bring clarity to the world of retail technology. As a Documentation Specialist Engineer (all genders) at GK – a global leader in retail innovation and part of the Fujitsu Group – you turn complex technical content into clear, structured, and user‑friendly documentation for our customers, partners, and internal teams. Location: Mobile Work (Germany-wide), Berlin What You’ll Do - Documentation Creation & Maintenance - Create and update end‑user documentation for POS‑related topics. - Work closely with the POS team to document new features and product updates. - Apply principles of topic‑based writing and migrate existing content into structured formats. - Quality Assurance - Review documentation for structure, consistency, completeness, and correct XML usage. - Prepare content for review and publication. - Ensure compliance with documentation standards and versioning requirements. - Toolset & Author Support - Support authors working with DITA XML, Git, and Oxygen (WebAuthor). - Improve the authoring framework, templates, and CSS to optimize usability. - Publishing - Publish documentation versions and variants across multiple channels. - Continuously refine and automate processes and content delivery workflows. What You Bring - Experience with a CMS or CDP - Experience with XML-based authoring environments (ideally Oxygen Author/Editor) - Strong understanding of information architecture and technical writing best practices - Confident use of Git/GitLab (branching, merging, versioning) - Ability to customize documentation frameworks and CSS - Strong analytical skills, attention to detail, and quality mindset - Ability to explain tools and workflows clearly and support authors of all experience levels - Experience collaborating with cross-functional teams - Experience with documentation for payment, checkout, or POS software (nice to have) - Excellent English skills; German is a plus Why Join GK? - Mission-driven: We simplify interactions in retail – for businesses and customers alike. - Empowered by flexibility: Remote-first, flexible hours – work where and how you thrive. - Security with vision: Permanent contract in a future-focused, stable environment. - Culture that connects: Open, collaborative, and people-first – with great coffee if you drop by 😉. - Backed by strength: With 35+ years of retail tech expertise and as part of Fujitsu, a global IT leader. - Tech that scales: AI-powered solutions built to grow with the world’s leading retailers. - Think global: 570,000+ installations in 65+ countries. Real impact, worldwide. Sounds good? Happy to hear from you… Not sure if you're 100% a match? Let's talk anyway. We're into potential, not perfection.

As a Business Analyst (all genders) at GK — a global leader in retail technology and part of the Fujitsu Group — you support analyst relations, develop market and product-related materials, and coordinate strategic cross-functional initiatives, providing clear, decision-ready insights to senior leadership and helping to position GK’s innovative solutions on an international stage. What You’ll Do Analyst Relations - Coordinate and prepare GK’s responses to analyst RFIs, including internal content gathering, data validation, and submission management. - Research analyst firms, their methodologies, and the competitive landscape to support briefing preparation and positioning strategy. - Prepare briefing materials, talking points, and supporting content for analyst interactions and sessions. - Maintain and update internal repositories of analyst rankings, report mentions, and competitive intelligence for use by sales and pre-sales teams. - Manage NDAs, contracting, approval workflows, and financial processes related to analyst engagements and subscriptions. Strategic Initiatives & GTM Support - Analyse requirements and coordinate across internal stakeholders to support GK’s strategic go-to-market initiatives in new geographies and market segments. - Act as a coordination and communication bridge between internal teams and external partners, ensuring alignment on priorities and timelines. - Prepare board updates, budget monitoring summaries, and escalation materials for senior leadership. - Track action items, follow up on deliverables, and produce regular progress reports across workstreams. Reporting & Content - Keep sales, presales, and briefing documents current and ready for use. - Compile data and produce KPI reports and executive-ready summaries. What You Bring Essential - Several years of experience as a Business Analyst, with a background in retail software — whether as a vendor, consultant, or in a retailer-facing role. - Native or near-native English proficiency, with strong written communication skills and the ability to produce polished, senior-level content. - Solid technical, process, and commercial understanding of retail software — including how solutions are scoped, sold, and delivered. - Strong organisational skills, high attention to detail, and the ability to manage multiple workstreams simultaneously. - Comfortable working across cultures and time zones, with experience coordinating between international stakeholders. A strong advantage - Prior experience in analyst relations, market intelligence, or competitive positioning within enterprise software. - Familiarity with analyst firm processes (e.g. Forrester Wave, Gartner Magic Quadrant, IDC MarketScape). - Exposure to POS, unified commerce, or omnichannel retail technology. - Additional languages are a plus. Why Join GK? - Mission-driven: We enable our customers to keep their customers coming back and simplify interactions in retail — for businesses and customers alike. - Empowered by flexibility: Remote-first — work from where you thrive. This is a full-time role with core availability expected during UK business hours (9am–6pm). Working across a global team means occasional early morning or evening calls, so adaptability matters. Some travel will be required. - Security with vision: Permanent contract in a future-focused, stable environment. - Culture that connects: Open, collaborative, and people-first — with great coffee if you drop by 😉 - Backed by strength: With 35+ years of retail tech expertise and as part of Fujitsu, a global IT leader. - Tech that scales: AI-powered solutions built to grow with the world’s leading retailers. - Think global: 570,000+ installations in 65+ countries. Real impact, worldwide. Sounds good? Happy to hear from you… Not sure if you’re 100% a match? Let’s talk anyway. We’re into potential, not perfection.

Wir sind Tech. Wir sind Retail. Wir sind international, digital und verändern, wie Menschen einkaufen. Und du? Du bringst Ordnung ins Zahlenuniversum – mit Neugier, Struktur und einem Blick fürs große Ganze. Location: Schöneck/Vogtland oder Chemnitz Deine Rolle bei uns Dich erwartet ein breites Aufgabenspektrum im Finance Bereich, in dem du die Möglichkeit hast an verschiedensten Themen und Schnittstellen mitzuwirken: - Verwaltung/Koordination der Registeranmeldungen national und international. - Unterstützung bei der Erstellung von Konzern- und Jahresabschlüssen. - Mitwirkung bei der Erstellung der nationalen Steuererklärungen in Zusammenarbeit mit unseren Steuerberatern. - Überwachung von Abgabe- und Meldefristen. - Abstimmung der Verrechnungspreisdokumentation. - Unterstützung bei der Erstellung und Pflege unternehmensinterner Richtlinien Das bringst du mit - Ausbildung oder Studium mit Schwerpunkt im Bereich Unternehmenssteuern. - Erste Erfahrung im Steuerumfeld – egal ob aus Beratung oder Unternehmen. - Fließende Deutsch- und Englischkenntnisse. - Gute Kenntnisse im deutschen Steuerrecht. - Du denkst in Zahlen, arbeitest genau und hast Lust, die Zukunft mitzugestalten. - Sicherer Umgang mit MS Office insbesondere Excel Darum GK - Mission mit Sinn: Wir vereinfachen Interaktionen im Einzelhandel – für Unternehmen und Kunden gleichermaßen. - Gestärkt durch Flexibilität: Remote-first, flexible Arbeitszeiten – arbeite dort und so, wie du am besten aufblühst. - Sicherheit mit Weitblick: Unbefristeter Vertrag in einem zukunftsorientierten, stabilen Umfeld. - Kultur, die verbindet: Offen, kollaborativ und menschenzentriert – mit großartigem Kaffee, falls du vorbeischaust 😉. - Starke Rückendeckung: Mit über 35 Jahren Erfahrung in Retail-Tech und als Teil von Fujitsu, einem globalen IT-Marktführer. - Skalierbare Technologie: KI-gestützte Lösungen, die mit den weltweit führenden Einzelhändlern mitwachsen. - Global denken: Über 570.000 Installationen in mehr als 65 Ländern. Echter Impact – weltweit.

Are you passionate about people, culture, and matching great talent with the right opportunities? As a Junior People Attraction & Acquisition Partner (all genders) you’ll support our employer branding efforts and assist across the full recruiting lifecycle. You’ll collaborate closely with the People & Culture team and our business departments, help create an outstanding candidate experience, and learn modern recruiting tools and techniques step by step. Location: Mobile Work (Germany) What you’ll do - Support employer branding and People & Culture communication initiatives. - Help coordinate onboarding touchpoints, internal campaigns, and people-focused events. - Assist in end-to-end recruiting activities: job postings, screening, scheduling, and documentation. - Conduct initial structured interviews together with experienced recruiters. - Support active sourcing activities using modern digital tools. - Ensure a transparent, friendly, and professional candidate experience. - Maintain recruiting data in our HR systems and support continuous process improvement. What you bring - Strong interest in people, culture, communication, and recruiting. - First experience in HR, recruiting, employer branding, or People & Culture projects. - Clear and empathetic communication skills in German and English. - Structured, reliable working style and attention to detail. - Curiosity, motivation to learn, and team spirit. Why join us - Broad insight into employer branding and recruiting. - Structured onboarding and close collaboration with experienced colleagues. - Modern tools, clear processes, and a strong People & Culture community. - A role designed for learning, development, and long-term growth. Why Join GK? - Mission-driven: We simplify interactions in retail – for businesses and customers alike. - Empowered by flexibility: Remote-first, flexible hours – work where and how you thrive. - Security with vision: Permanent contract in a future-focused, stable environment. - Culture that connects: Open, collaborative, and people-first – with great coffee if you drop by 😉. - Backed by strength: With 35+ years of retail tech expertise and as part of Fujitsu, a global IT leader. - Tech that scales: AI-powered solutions built to grow with the world’s leading retailers. - Think global: 570,000+ installations in 65+ countries. Real impact, worldwide. Sounds good? Happy to hear from you… Not sure if you're 100% a match? Let's talk anyway. We're into potential, not perfection.

Role Description Join us as a Freelance Recruiter (all genders) and help shape the future of retail tech by attracting top talent across the globe. In this role, you’ll collaborate closely with business leaders, drive fast and effective sourcing strategies, and deliver a smooth, engaging candidate experience. You’ll be part of a forward-thinking team that embraces digital innovation and the spirit of AI to stay ahead in a fast-moving market. Location: Mobile Work (Germany-wide) - Strategic Talent Partnering: Act as a trusted advisor to your stakeholders, quickly aligning on hiring needs and translating them into agile, scalable recruiting strategies. You own the full-cycle recruitment process—from role scoping to offer—with speed, precision, and a strong sense of partnership. - Tech-Enabled Sourcing: Use modern sourcing tools and platforms (like LinkedIn Recruiter) to identify and engage top talent. You build proactive pipelines for key roles and continuously refine your approach using insights and digital tools that support smarter, faster hiring. - Smart Job Marketing & Interviewing: Create compelling, candidate-centric job ads that speak to tech-savvy professionals. Lead structured interviews in both German and English, ensuring consistency, speed, and a great experience for candidates and hiring managers alike. - Candidate Experience Excellence: Guide candidates through a transparent and respectful journey, acting as a reliable point of contact. You move quickly, communicate clearly, and ensure every interaction reflects our values and commitment to innovation. Qualifications - Several years of experience in talent acquisition, ideally in a tech-driven or fast-scaling environment. - A proactive mindset with a passion for speed, efficiency, and continuous improvement. - Strong stakeholder management skills and the ability to influence hiring decisions with confidence. - Familiarity with modern recruiting tools and platforms (e.g., SAP SuccessFactors, Workday). - Excellent communication skills in German and English. Benefits - Mission-driven: We simplify interactions in retail – for businesses and customers alike. - Empowered by flexibility: Remote-first, flexible hours – work where and how you thrive. - Security with vision: Permanent contract in a future-focused, stable environment. - Culture that connects: Open, collaborative, and people-first – with great coffee if you drop by 😉. - Backed by strength: With 35+ years of retail tech expertise and as part of Fujitsu, a global IT leader. - Tech that scales: AI-powered solutions built to grow with the world’s leading retailers. - Think global: 570,000+ installations in 65+ countries. Real impact, worldwide.