Role Description - Develop and maintain positive, effective relationships with internal and external customers and serve as the contracting liaison between contracted Payors and providers. - Lead contract analysis and negotiations with Payors on behalf of providers including rates, payment methodologies, contract language and value-based payment programs in accordance with internal control processes for contract review, approval and signature. - Lead development of Payor reimbursement analyses that can be routinely updated and maintained as a baseline for strategies to maximize health plan reimbursement and ensure payment integrity. - Research and make recommendations to executive leadership in regard to payor contracting opportunities in new and existing geographic service area. - Ensure compliance in all business and contractual relationships. - Identify and communicate trends and/or potential issues to market leadership and HOPCo management team. - Lead development of infrastructure and analysis for strategic projects including rate transparency, payment validation and coordination with Revenue Cycle Management, payor contracting strategy including value based care glidepath. - Other duties and responsibilities as assigned. - The job holder must demonstrate current competencies for job position. Qualifications - Bachelor’s Degree in Business, Mathematics, Finance or Healthcare Administration required. - Proven working knowledge of provider financial issues, complex contracting options, financial/contracting arrangements and regulatory requirements. - 7-10 years related experience and comprehensive level of analytic and negotiating skills with successful track record supporting contract negotiations with payors. - Strong communication, critical thinking, problem resolution and interpersonal skills. - Solid understanding of industry dynamics required. Requirements - Familiarity with managed care products and services, medical cost trend analysis, including analysis of physician contracts, utilization, and costs. - Must have prior experience working with managed care contracting modeling. - Familiar with a variety of concepts, practices, and procedures in the field of managed care. - Must be able to problem solve and come forward with recommendations. - Must be able to stay on task with minimal supervision. - Excellent critical thinking, troubleshooting, and analytical skills. Knowledge - Knowledge of payor reimbursement. - Managed care contracting. - Market and industry knowledge. Skills - Strong verbal and written communication skills. - Strong organizational skills and careful attention to detail. - Advanced computer skills. Abilities - Ability to analyze problems and interpret information. - Able to prioritize and reprioritize, as necessary. - Ability to work independently, and as part of a team. - Ability to multi-task, manage multiple projects, and meet tight deadlines. Environmental Working Conditions - Normal office environment or Remote. - Some travel within community. Physical/Mental Demands - Requires sitting and standing associated with a normal office environment. - Some bending and stretching required. - Manual dexterity using a calculator and computer keyboard. Organizational Requirements - HOPCo Mission, Vision and Values must be acknowledged and adhered to. - OSHA Requirements and training to include: Safety Training.

• Define Rewind's engineering and infrastructure vision and strategy — where we're going architecturally, how we build for scale and reliability, and how we stay ahead of the market • Develop and execute a unified technology vision that positions Rewind as the market leader in SaaS backup and recovery. • Collaborate with the executive team to align technology initiatives with company goals, ensuring revenue growth, profitability, and customer satisfaction. • Bring together engineering, cloud ops, trust and security and support under a unified approach that balances speed with quality and cost efficiency • Own the technology budget, making ROI-based decisions on tooling, vendors, and infrastructure investment • Lead and grow a multidisciplinary team of engineers, cloud operations specialists, and support professionals • Set the culture: high accountability, continuous learning, direct feedback, and genuine collaboration across functions • Recruit and retain top technical talent — and create the conditions that make people want to stay • Champion the use of AI across the engineering org • Maintain and strengthen Rewind's SOC 2, GDPR, and CCPA posture — this is non-negotiable given what we do • Build a security and data governance culture that's proactive, not reactive • Oversee the customer support organization: monitoring quality standards, metrics (CSAT, first response time, resolution rate), and ensuring customers have timely, effective resolution of issues. • Partner with Sales, Product, and Customer Success to ensure what we build maps to real customer needs • Ensure that engineering/support, sales and product teams close the feedback loop between customer-reported issues and product improvements, reducing support burden through proactive quality and self-serve tooling.

Role Description The Vice President, Global Partner Strategy and Management is responsible for defining and executing CEG's global partner strategy, overseeing a $300M+ partner portfolio across managed services, subcontracting, and partner-enabled delivery models. This leader owns the end-to-end partner ecosystem, including partner strategy, vendor governance, commercial management, and partner-enabled service delivery. - Accountable for the strategy, performance, and business outcomes of CEG's partner ecosystem. - Includes delivery capacity, services economics, operational scalability, and partner-enabled growth. - Leads strategic partner programs, manages executive partner relationships, and drives continuous improvement. - Identifies emerging opportunities to leverage partners in new service models, including AI-enabled and automation-driven delivery. - Serves as the executive relationship owner for CEG's most strategic partners. - Builds and manages relationships with partner CEOs, CFOs, and COOs. - Oversees executive business reviews and sponsors key strategic initiatives. - Acts as a strategic advisor and thought partner to the CEG COO, SVP of CEG, and senior leadership team. - Ensures partner investments and commitments are commercially sound and operationally effective. - Represents CEG's partner strategy across ServiceNow. Qualifications - Define and execute CEG's partner ecosystem strategy in alignment with ServiceNow's broader partner strategy. - Establish partner segmentation, investment frameworks, governance models, KPIs, and executive review cadences. - Lead strategic planning and executive business reviews with key partners. - Identify emerging partner models, capabilities, and technologies that enhance delivery outcomes. - Partner closely with Global Partners & Channels to align on strategy and shared opportunities. Requirements - 12+ years of experience in partner management, vendor management, professional services, or related strategic business roles, including 5+ years leading teams. - Demonstrated success managing large-scale partner ecosystems and strategic vendor relationships. - Experience developing and executing partner strategies, governance frameworks, and performance management programs. - Strong commercial acumen, including contract negotiation and financial analysis. - Proven ability to influence and align senior stakeholders across various functions. - Experience using data and analytics to drive strategic decision-making. - Bachelor's degree in Business, Finance, Operations, or a related field. Benefits - Base pay of $263,900 - $448,600, plus equity (when applicable) and variable/incentive compensation. - Health plans, including flexible spending accounts. - 401(k) Plan with company match. - Employee Stock Purchase Plan (ESPP) and matching donations. - Flexible time away plan and family leave programs.

• Provide strategic oversight and operational leadership for the company’s commercial property claims function. • Ensure timely, fair, and cost‑effective claim resolutions while maintaining strong relationships with internal partners, external vendors, and insureds. • Develop and execute the organization’s strategic vision for the Property Claims function. • Lead, mentor, and develop a team of Property Claims Leaders and Claims Professionals. • Establish and drive departmental goals, KPIs, quality standards, and performance metrics aligned with company objectives. • Ensure accurate, consistent, and timely investigation, evaluation, and resolution of commercial property claims. • Oversee complex, high‑severity, and large‑loss files, providing guidance on coverage, liability, and settlement strategy.