• Join a high-performing, matrix-oriented Organizational Change Management (OCM) Team responsible for creating and implementing change management strategies and plans that maximize employee usage, drive faster adoption, and promote higher utilization of the hardware and software asset management capabilities. • Build alongside team lead and implement innovative, multi-modal learning strategies (e.g., blended learning, microlearning, gamification) that cater to diverse learning styles and maximize knowledge retention • Develop sophisticated, high-impact learning content across a variety of formats, including Dynamic Instructor-Led Training (ILT) and Virtual Instructor-Led Training (VILT) modules, complete with comprehensive facilitator guides and participant workbooks • Create highly interactive and engaging eLearning computer-based training (CBT) courses that leverage advanced authoring tools • Create Intuitive job aids, quick reference guides, user manuals, video tutorials, simulations, and performance support tools • Design and develop robust assessment tools to rigorously measure learning effectiveness and skill transfer • Collaborate seamlessly to ensure accuracy, relevance, and strategic alignment of all training initiatives

• Support the development and improvement of engineering infrastructure for a novel agentic AI system, including implementing task-specific agents and workflow orchestration. • Improve and scale agent infrastructure for LLM evaluations, logging and analysis of agent workflow components. • Contribute to the development of tools and frameworks to assess and mitigate AI-related risks in agentic AI. • Support technical experiments that conduct evaluations of LLMs and AI agents with engineering infrastructure. • Contribute to influential research outcomes in top-tier conferences and journals. • Be self-motivated and capable of proposing and implementing innovative ideas.

• Lead AI & Data Science product development projects • Champion adoption of AI tools and practices • Own end to end project delivery • Invest in team members and promote growth • Serve as the Agile champion for the team

• Help define and evolve the operational direction of our implementation model as product and customer patterns evolve. • Serve as an escalation and resolution point for your leaders and book of business. • Directly manage Managers of Forward Deployed Engineers (FDEs) and Technical Program Managers (TPMs), coaching performance, delegation, and conflict resolution while developing the next generation of delivery leadership. • Ensure clarity of ownership across pods, strengthen onboarding and enablement for FDE leaders, and create structure that enables managers and engineers to operate independently. • Build for current and future state profiles, partnering on headcount planning and resourcing tradeoffs while balancing customer commitments with sustainable capacity. • Tie delivery performance to utilization and renewal readiness, using data to inform tradeoffs and improve decision quality. • Act as connective tissue across GTM, Product, and Engineering, translating field patterns into actionable insights, and aligning delivery narratives with executive stakeholders.